International Telecaller Graduate Experience Jobs in Gurgaon

We are looking for an International Telecaller to join our team in Gurgaon. The ideal candidate should have 1-2 years of experience in telecalling and must be a graduate. This role involves making calls to international clients and providing information about our products and services.Key Responsibilities:1. **Outbound Calling**: Make calls to potential clients in international markets, introducing our services and generating leads.2. **Customer Engagement**: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.3. **Data Management**: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.4. **Feedback Collection**: Gather feedback from clients regarding our services to help improve the customer experience.5. **Reporting**: Regularly report on call metrics and results to management, ensuring targets are met.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.

Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.

For more details contact me directly Ms Kajal Rajput 9990120011

*Hiring for Quality Consultant / Quality Analyst**5 days working weekends off**Location: Gurugram (Work from Office)**Experience: 13 years in international voice or domestic cce**Salary: 1.5 2.75 LPA**Key Responsibilities*Conduct call audits and quality monitoringCoach agents to improve performance and customer experienceEnsure adherence to quality standards and processes*Eligibility*Graduate in any stream6 months international or 18 months domestic process experience (CSA/CSR/CSE)Strong English communication (verbal & written)Willing to work in a 247 international processSkills Required:Quality Audit, Call Monitoring, Quality AnalysisPerks:Travel reimbursementIn-house cafeteria & game zoneFree parkingInterview: 2 video rounds, same-day offer

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Job descriptionManage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Required Candidate profileExcellent proficiency in spoken English communicationCall Center Representative or in a similar customer service position.Timing - 7 pm to 4 pm

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

Graduation Mandatory (No BE or B.Tech)1 year of customer service experience in BPO is mandatoryNV Versant- 54Voice Versant- 60

Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required

(RESPONSIBILITIES)100% of production time to be spent logged in on callsAnswer calls with an approach to deliver positive customer satisfactionArticulate complex client plans and provisions in a simplified and understandable manner helpingparticipants make an informed decisionMaintain internal & client defined quality on callsUnderstands and contributes positively in meeting client SLAs & targetsAdheres to Customer Service Attendance & Accountability policiesEnsures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistentlyTake complete ownership of self-learning & developmentEnsuring proper documentation and follow-ups and follow SOPsArticulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.Work with leads to ensure delivery in accordance with standard operating procedures(REQUIREMENTS)Graduate in listed discipline (BA, B.Com, BCA aggregate marks of>=55% ( No Gaps / Failure throughout Graduation)Work Experience of 4 - 6 years for International Customer Service VoicePrior Customer Service experience would be preferredExcellent verbal and written communication skills with least grammatical errorsBasic computer operating skills required (MS- Office Applications)Appropriate Typing speed to be able to efficiently manage documentation during/post interactionAbility to work evening/night shiftsGood analytical skills & attention to detail

Job Description: Siemens Voice Inbound Process (Pilot Batch)About the Role:We are seeking highly motivated and skilled individuals to join our Siemens Voice Inbound process. As a part of our pilot batch, you will play a crucial role in providing exceptional customer support to Siemens clients worldwide.Key Responsibilities:Handle inbound calls from Siemens customersProvide timely and accurate solutions to customer inquiriesTroubleshoot technical issues and guide customers through resolution processesDocument customer interactions and update relevant systemsAdhere to strict quality standards and SLAsWork effectively in a fast-paced, dynamic environmentRequired Qualifications:Graduate degreeMinimum 1 year of experience in an international BPO environmentExcellent verbal and written communication skills in EnglishStrong problem-solving and analytical abilitiesAbility to multitask and prioritize tasks effectivelyProficiency in computer skills, including MS OfficeWhat We Offer:Competitive salary package up to 36 CTC24/7 shifts with rotational offsFree cab facility for odd hoursOpportunity to work with a global technology leaderCareer growth and development opportunitiesTo Apply:If you meet the above criteria and are eager to join our dynamic team, please apply immediately.Note:Immediate joining is required.The selection process includes HR and Versant assessments.

Training NH batchesRefresher TrainingsLearning & Development Team coordination

INTERNATIONAL VOICE PROCESS1. Should have fluent communication skills2. Great interpersonal skills3. Oral and written communication4. Experience in sales will be prior5. Should have convincing skills6. Should know how to work as a team7. Should be flexible enough to adapt to any environment or changes happening in the sector8. Highly motivated towards sales9. Ability to work in a team or individually as and when required10. Make calls to customers to explain them the services provided by our clients and generate potential sales leads.

*Hiring for Travel Process*IMMEDIATE JOINER ONLYJob Location Gurgaon Work From Office Sr Cust Support Qual: Grad/ UG /BE/BtechExperience: 1 year travel Exp in travel agency, hospitality, travel BPOsVersant 60 CTC: 468850( max 30% on last CTC)In hand: 31243*Call Axis Consultants*8826899003

Can communicate in Hindi and English both.Experience in Outbound Tele calling/Tele Sales/lead generation.Lead Generation processOutbound Tele calling exposure is preferable.

JD of care manager.Responsibilities:Manage and address concerns related to Field Sales Executives (FSE) and Business Development Leads (BDL), ensuring efficient resolution and maintaining positive relationships.Assist in resolving payout-related concerns for FSE and BDL members, including but not limited to commission calculations, payment discrepancies, and payment processing.Coordinate the collection of KYC documentation from new joiners, ensuring compliance with regulatory requirements and internal policies.Maintain accurate records of KYC documentation and ensure timely verification and processing.Conduct regular communication with FSE and BDL members via phone calls and other channels to provide support, gather feedback, and address any issues or inquiries.Collaborate with other departments, such as HR and Finance, to streamline processes and improve efficiency in handling FSE and BDL-related matters.Stay updated on industry trends, regulations, and best practices related to care management and sales operations.Provide training and guidance to FSE and BDL members on processes, policies, and systems as needed.Qualifications:1. Must be graduate 2. Know the Telugu, Kannada, Hindi, and English languages.3. 1 year of experience in customer service. 4. Expected Start Date: Immediate or 15 days5. JOB Type: WFO6. Working Location: GurugramCTC. 3LPA

We are hiring Candidates for the position of Sales AgentsProcess: USA / UK Sales Process (100% Voice) .Experience--1yrs in International Outbound/ inbound /Collection ProcessResponsible for assisting in growing sales through calls to the customers for SalesOnly Work from officeJob location Gurgaon Sec- 20Free Transport and MealUnlimited IncentivesSalary 25 to 45 kDepends on ExperienceFluent English communication mustOnly immediate joinersJob Type: Full-timePay: 25,000.00 - 45,000.00 per monthBenefits:Health insurancePaid sick timePaid time offProvident Fund

MounTech Solutions is seeking a permanent Sales Development Representative (SDR) - IT Sales. As an SDR, you will identify potential customers online, generate new business opportunities, and manage leads through the sales pipeline. You will work closely with the sales team to ensure that our companys sales goals are met.We are looking for someone with excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are a self-motivated individual with a passion for sales, we encourage you to apply.Role & Responsibilities:- Identify potential customers and generate new business opportunities for the company.- Contact and qualify potential customers.- Set appointments and follow up on leads.- Track progress towards meeting sales goals.- Collaborate with the sales team to develop strategies for reaching sales targets.- Use customer relationship management (CRM) software to manage leads and sales activities.- Stay up-to-date on market trends, competition, and industry developments- Attend networking events and trade shows to build relationships and generate leads- Provide regular reports on sales activities and results to management.Skill Requirements:An ideal candidate must have- Proficiency in customer relationship management (CRM) software- Strong verbal and written communication skills- Ability to build and maintain relationships with potential clients- Knowledge of sales techniques and strategies- Strong problem-solving and negotiation skills- Time management and organisational skills- Ability to work independently and as part of a team- Flexibility and adaptability to changeEligibility:Bachelor's degree in business, marketing, or a related fieldExperience:2 - 4 years of experience in International IT - SalesJob type:Full TimeLocation:Karan Nagar, Srinagar - If the candidate is based in KashmirRemote - If the candidate is not based in Kashmir

Job Description Customer Support Executive (US Process)Location: Udyog Vihar, Gurgaon, HaryanaShift Timing: Night Shift (7:00 PM IST 4:00 AM IST)Employment Type: Full-timeGender Requirement: Male Candidates OnlyAbout the RoleWe are seeking highly skilled Customer Support Executives to handle inbound and outbound communication with US-based clients. The ideal candidate will be fluent in English, possess excellent soft skills, and be able to handle sensitive conversations with professionalism and empathy.Key ResponsibilitiesHandle customer queries, complaints, and requests over phone, email, or chat with precision and politeness.Provide accurate information, resolve issues, and ensure a positive client experience.Demonstrate strong problem-solving skills to address customer concerns effectively.Maintain records of customer interactions in CRM tools.Collaborate with internal teams to escalate and resolve issues promptly.Uphold company reputation by communicating with patience, diplomacy, and respect.Required Skills & QualificationsFluent in spoken and written English with neutral/US accent preferred.Strong interpersonal skills and ability to manage delicate client interactions.Minimum 25 years of experience in international (US/UK) voice processes preferred.Excellent listening, comprehension, and conflict-resolution skills.Ability to work in a night shift environment.Graduate in any discipline.Compensation & BenefitsCompetitive salary up to 1,00,000 per month for deserving candidates.Performance incentives.Health insurance and night shift allowance.capitalplacement02@gmail.com

*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure

Job DescriptionTeam handling experienceWell-groomed with good communication skills. Strong understanding of sales as a skill & good attitude. High on service orientation. Generate new leads and help expand business PAN India Desired background.Excellent Communication Skills and Strong understanding of salesSalary:- upto 8.5 lpa1,2,3 Saturday half day,last full offSunday all off