International BPO Executive Job Vacancies in Gurgaon

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.Key Responsibilities:- Handle Customer Inquiries: Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- Resolve Issues: Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- Provide Product Knowledge: Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- Maintain Records: Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- Collaborate with Other Teams: Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.

We are looking for an International Telecaller to join our team in Gurgaon. The ideal candidate should have 1-2 years of experience in telecalling and must be a graduate. This role involves making calls to international clients and providing information about our products and services.Key Responsibilities:1. Outbound Calling: Make calls to potential clients in international markets, introducing our services and generating leads.2. Customer Engagement: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.3. Data Management: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.4. Feedback Collection: Gather feedback from clients regarding our services to help improve the customer experience.5. Reporting: Regularly report on call metrics and results to management, ensuring targets are met.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. Assist Customers: Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. Resolve Issues: Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. Document Interactions: Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. Provide Product Knowledge: Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

US voice salesExciting opportunity for international BPOLocation: GurgaonSalary: up to 45kCab and meal providedMinimum 1 year experience in international voice sales US/UKExcellent English communication skillsImmediately joiningShare you cv on 8770287647

For more details contact me directly Ms Kajal Rajput 9990120011

*Hiring for Quality Consultant / Quality Analyst**5 days working weekends off**Location: Gurugram (Work from Office)**Experience: 13 years in international voice or domestic cce**Salary: 1.5 2.75 LPA**Key Responsibilities*Conduct call audits and quality monitoringCoach agents to improve performance and customer experienceEnsure adherence to quality standards and processes*Eligibility*Graduate in any stream6 months international or 18 months domestic process experience (CSA/CSR/CSE)Strong English communication (verbal & written)Willing to work in a 247 international processSkills Required:Quality Audit, Call Monitoring, Quality AnalysisPerks:Travel reimbursementIn-house cafeteria & game zoneFree parkingInterview: 2 video rounds, same-day offer

A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.

Domestic process:Voice- Graduate/undergrad fresher6 days workingRotational shift and week offOne side transport in odd hours only Salary: 16500 in-hand +IncentivesLocation: GurgaonWork from officeCount needed: 30Procedure 1. HR round2. VNA round3.Ops roundInterview are held virtually

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Location: Gurugram/ Gurgoan [ Haryana ] Contact: 7972776244Email-id: poojakamlesh911995@gmail.comRecruiter : Pooja Prasad-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Only GraduatesProcess - Fraud/ disputes a1 year of fraud investigation experience is mandatoryWritex - B1 and aboveNV Versant-58OpsTyping -20/85CL 11 CTC - upto 7 LPA - 50k in hand, 30% hike on last in handMIV: 2000One side cab + one side cab facility Location - Gurgaon-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Gurgaon LocationOpen indent 1. ASDA (British supermarket)customer service* 5 Days Working* 2 Rotational offs* Both sides cabRequirements* Minimum 1 year exp is mandatory in international process * Graduate / UndergraduateSalary* 29.5k In-hand* Plus incentive-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert! Denim Voice Process - GurgaonJob Details:Denim CL 11 (Experienced)- Qualification: Graduate/Undergraduate (excluding B.Tech)- Experience: Minimum 1 year in BPO on paper- Excellent Communication Skills- 24x7 Shifts, 5 days working- Work from Office (WFO)- CVAR: 50- Voice Versant: 60- In-hand Salary: 28,000 - 29,000 per month- MIV: 3,500- Annual CTC: 4,25,000Denim CL 12 (Freshers)- Qualification: Graduate/Undergraduate (excluding B.Tech)- Excellent Communication Skills- 24x7 Shifts (Rotational Shift), 5 days working- Work from Office (WFO)- CVAR: 50- Voice Versant: 60- In-hand Salary: 22,000 per month- MIV: 3,500- Annual CTC: 3,50,000------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring alert: Top BPO at Gurgaon for Wheelz Non-voice (chat and mail) UG/GraduatesJob Title: Wheelz Chat Process (Non-Voice)Location: GurgaonSalary:- CL 11: With 1 year experience: 3.50 LPA (Take-home salary: 22,000, MIV: 2,000)Eligibility:- UG/Graduates: UG/Grad (no BE/B.Tech) can apply- Final-year students: Can apply with no backlogs- Undergraduates: With 6 months of experiencePerks:- One-way cab: Provided or 2,500 travel allowanceWork Schedule:- Shift: 24x7 rotational- Week offs: 2 rotationalAssessment Criteria:- Non-Versant Score: 52 and above-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert: Wheelz Blended Process for Gurgaon! Job Title: Customer Support UG (Result awaited only) and Graduate (No BE/B.Tech) Eligibility Criteria:- CL 12: For Freshers- CTC: 3,50,000- In-hand Salary: 22,000- MIV: 2,000 Perks:- Cab Facility & Cab Allowance provided Shift Details:- Rotational Shifts Assessment Requirements:- NV Versant: Score 54 or above- Voice Versant: Score 60 or above-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert: DCG Curry/Falcon - International Voice Process Executive in Gurgaon- Qualification: UG/Grad (B.E/B.tech also eligible) - Location: Gurgaon- Job Type: Full-time- Experience: 1 year of international voice experience is preferred. However we can consider any voice/blended int exp candidates from good company.- Voice Versant Score: 60 and above- Communication: Extremely excellent communication skills- Shift: 24/7 shift (Rotational), 5 days working- Transportation: Both-side cabs provided- Salary: Up to 34,000 in-hand (depending on the last salary)- CTC: Around 4.78 LPA- Round Type: Telephonic Interview Rounds.Note: For experienced candidates only.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Hiring for Neo FO- Premium ( Banking)1Year of banking customer service experience onlyQualification: UG/Grad/BE/B.TechRounds:Svar : 55//B1Ops & ClientVoice versant 65WBICTC - 6.5 LPAIn-hand - 45KMIV - 25001 side cab facility + 1 side cab allowance Location - Gurgaon-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Contact Person: Pooja Prasad Mobile : 7972776244Email ID: poojakamlesh911995@gmail.com

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)

Need international voice process executive for gurgaon those who are interested please contact on 9873075055

Job descriptionManage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Required Candidate profileExcellent proficiency in spoken English communicationCall Center Representative or in a similar customer service position.Timing - 7 pm to 4 pm

Job DescriptionTeam handling experienceWell-groomed with good communication skills. Strong understanding of sales as a skill & good attitude. High on service orientation. Generate new leads and help expand business PAN India Desired background.Excellent Communication Skills and Strong understanding of salesSalary:- upto 8.5 lpa1,2,3 Saturday half day,last full offSunday all off

Job descriptionRoles and Responsibilities Calling Exp mandatory Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders,Required Candidate profileGraduate must have 6 Months of exp in German Voice Process ,flair for customer service 5.5 Days work from home Thanks & Regards,Sheetal TanwarTalent Acquisition Department