As an Airline Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This role is ideal for individuals with minimal work experience who are eager to start their career in the aviation industry.
**Key Responsibilities:**
- **Check-In Assistance**: Help passengers during the check-in process by managing their luggage and providing boarding passes. This ensures that travelers experience a smooth start to their journey.
- **Customer Service**: Attend to passenger inquiries and provide information about flight schedules, delays, and airport facilities. Good communication skills are essential for keeping passengers informed and satisfied.
- **Luggage Handling**: Ensure proper loading and unloading of luggage on and off aircraft. This involves the safe and efficient management of passengers' belongings, which is crucial for their trust and comfort.
- **Safety Procedures**: Implement safety regulations and ensure all airport protocols are followed. Understanding safety measures is fundamental in maintaining security at the airport.
- **Collaboration**: Work closely with airline staff, security personnel, and baggage handlers. Being a team player is vital for creating an efficient work environment.
**Required Skills and Expectations:**
Candidates should have a positive attitude and excellent interpersonal skills to effectively communicate with customers and colleagues. Attention to detail is important for handling luggage and ensuring all procedures are followed. Basic computer skills are beneficial for managing check-in systems. A willingness to learn and a commitment to providing great service will help you succeed in this role.
Experience
0 - 1 Years
No. of Openings
51
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, fresher
Face Interview Location
KOLKATA