As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. You will interact with passengers and assist in various tasks to enhance their travel experience.
**Key Responsibilities:**
- **Passenger Check-in:** Assist passengers with the check-in process, ensuring they receive their boarding passes and know their flight details.
- **Baggage Handling:** Manage the loading and unloading of passengers' luggage, ensuring it is handled with care and delivered to the right flights.
- **Customer Service:** Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.
- **Security Checks:** Assist in conducting security checks on passengers and their luggage, ensuring compliance with safety regulations.
- **Coordination with Airlines:** Work closely with airline representatives to facilitate smooth operations, including flight schedules and gate assignments.
**Required Skills and Expectations:**
- **Effective Communication:** You should have good verbal communication skills to interact clearly and politely with passengers and staff.
- **Team Player:** Being able to work as part of a team is essential for coordinating tasks with colleagues.
- **Attention to Detail:** You need to be detail-oriented, ensuring all processes, especially those related to safety and security, are followed correctly.
- **Adaptability:** The airport environment can be fast-paced and unpredictable, so being able to adapt to changes quickly is important.
- **Basic Technical Skills:** Familiarity with computers and airport technology is beneficial for check-in and information processes.
Experience
Fresher
No. of Openings
59
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
KOLKATA