Hospitality Job Vacancies in Dispur

We are looking for a motivated and enthusiastic Hotel Executive in North Guwahati. This entry-level position is ideal for individuals with a passion for hospitality and customer service. You will play a key role in ensuring a pleasant experience for our guests.Key Responsibilities:1. **Guest Assistance**: Greet and assist guests during check-in and check-out, ensuring they feel welcome and valued. You will address any questions or concerns they may have to enhance their stay.2. **Reservations Management**: Handle room bookings over the phone and online, accurately entering guest details into the system. This includes confirming bookings and managing special requests.3. **Customer Service**: Respond to guest inquiries and provide information about hotel services and local attractions. You should aim to resolve any issues promptly to maintain high guest satisfaction.4. **Administrative Tasks**: Maintain organized records of bookings and transactions, ensuring all documentation is up to date. This requires attention to detail and accuracy.5. **Collaboration**: Work with other hotel staff, including housekeeping and maintenance, to ensure smooth operations and timely service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. Basic computer skills are necessary for managing bookings and records. Candidates should enjoy working in a fast-paced environment and be ready to adapt to changing situations to meet guest needs effectively.

- Oversee the day-to-day operations of the hotel, ensuring all departments (front office, housekeeping, food and beverage, maintenance, etc.) run smoothly.- Lead, train, and manage hotel staff, ensuring high levels of performance and customer service.- Create training programs to improve staff skills and maintain motivation.- Ensure the highest level of guest satisfaction by handling customer complaints and resolving issues promptly.- Monitor guest feedback (via surveys, online reviews, etc.) and implement necessary improvements.- Prepare and manage the hotel's budget, ensuring profitability while controlling expenses.- Monitor revenue streams and adjust strategies to maximize income (e.g., room rates, occupancy rates, event bookings).- Develop and implement marketing and sales strategies to promote the hotel and increase bookings.- Ensure the hotel complies with all local health, safety, and legal regulations.- Oversee the maintenance of the hotel property, ensuring that facilities are clean, well-maintained, and safe.- Monitor and manage room pricing strategies to optimize revenue while maintaining competitive positioning in the market.- Work with senior management to develop long-term strategies for hotel growth and expansion.- Manage relationships with suppliers, ensuring cost-effective procurement of hotel supplies and services.- Oversee the implementation of health and safety regulations, ensuring guest and staff safety at all times.- Maintain regular communication with hotel owners or management company, providing updates on hotel performance, financials, and other key metrics.- Oversee the planning and execution of events, conferences, and banquets, ensuring seamless service for group bookings.

Hospitality staff can work in many different roles, including housekeeping, catering, hotel management, front office, restaurant management, event management, and marketing.HousekeepingEnsure that hotel guests have clean, safe, and comfortable accommodations by cleaning guest rooms, common areas, and maintaining the overall cleanliness of the hotel Catering managerLead a group of caterers and chefs, and ensure that the catering process runs smoothly Hotel managerManage the daily operations of a hotel and its staff, including budgeting, financial management, planning, and organization Front officeGreet guests, make bookings, take phone requests, and manage complaints Restaurant managerManage menus, help staff learn to prepare room service meals, encourage guests to try the food, and implement sanitation measures to ensure the kitchen and dining areas are clean and safe Event managerPlan, organize, and run events, and oversee other employees who prepare the event MarketingLearn about different marketing techniques and strategies, such as branding, advertising, social media marketing, and customer relationship management BudgetBe aware of all expenses, and know how each department is spending their allowance Handle customer complaintsAddress customer complaints promptly and effectively to maintain the reputation of the organization and the customer's trust

Hospitality jobs focus on providing exceptional guest experiences across hotels, restaurants, and tourism-related businesses. Key responsibilities involve ensuring high-service standards, handling guest inquiries, maintaining cleanliness, and managing operational efficiency. Common roles include managers, front desk agents, servers, and housekeepers, requiring strong communication and problem-solving skills