We are looking for a motivated and enthusiastic Hotel Executive in North Guwahati. This entry-level position is ideal for individuals with a passion for hospitality and customer service. You will play a key role in ensuring a pleasant experience for our guests.
Key Responsibilities:
1. **Guest Assistance**: Greet and assist guests during check-in and check-out, ensuring they feel welcome and valued. You will address any questions or concerns they may have to enhance their stay.
2. **Reservations Management**: Handle room bookings over the phone and online, accurately entering guest details into the system. This includes confirming bookings and managing special requests.
3. **Customer Service**: Respond to guest inquiries and provide information about hotel services and local attractions. You should aim to resolve any issues promptly to maintain high guest satisfaction.
4. **Administrative Tasks**: Maintain organized records of bookings and transactions, ensuring all documentation is up to date. This requires attention to detail and accuracy.
5. **Collaboration**: Work with other hotel staff, including housekeeping and maintenance, to ensure smooth operations and timely service delivery.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. Basic computer skills are necessary for managing bookings and records. Candidates should enjoy working in a fast-paced environment and be ready to adapt to changing situations to meet guest needs effectively.
Experience
0 - 2 Years
No. of Openings
150
Education
12th Pass
Role
Hotel Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Part Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER-7636073127