Ground Staff Executive 12th Pass Fresher Jobs in Kolkata

As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operations and safe management of airport services. This position is ideal for individuals who are looking to start their career in the aviation industry and wish to work in a dynamic environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a pleasant experience during their journey.- **Baggage Handling:** Safely load and unload luggage from aircraft, taking care to minimize damage and ensure proper handling.- **Customer Service:** Address passenger inquiries and concerns promptly while providing information about flight schedules and airport services.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth operations during busy periods, including flight departures and arrivals.- **Safety Protocols:** Adhere to all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other ground staff members, including security and maintenance teams, to ensure efficient operations at the airport.To succeed in this role, candidates should have strong communication skills, a friendly demeanor, and a customer-focused attitude. You should be able to work well in a team and handle stressful situations calmly. Being punctual and reliable is essential, along with a willingness to learn and adapt in a fast-paced environment. A positive attitude and the ability to work flexible hours are also important for this role.

We are seeking a Ground Staff Executive in Kolkata. This entry-level position is ideal for individuals with a 12th-grade education and little to no work experience. As a key part of our ground operations team, you will facilitate various tasks to ensure a smooth airport experience for passengers.Key Responsibilities:1. **Customer Service**: Provide friendly and professional assistance to passengers at the airport, including check-in, baggage handling, and guidance to various services.2. **Ticketing and Boarding**: Ensure accurate ticketing procedures and assist with boarding processes, checking for valid documents and luggage compliance.3. **Luggage Handling**: Manage baggage of passengers, ensuring it is loaded and unloaded promptly and safely.4. **Safety Protocols**: Adhere to all safety and security regulations, ensuring that protocols are followed during all ground operations.5. **Communication**: Collaborate effectively with team members and other departments to address passenger queries and resolve issues promptly.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact well with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills are necessary for handling booking systems and maintaining records. Punctuality, reliability, and a professional demeanor are crucial, as the role involves direct engagement with passengers and teamwork. A positive attitude and flexibility to work various shifts are also expected.

Join our team as an Airport Information Desk Executive in Kolkata, where you will play a vital role in assisting travelers and ensuring a smooth airport experience. As an Airport Information Desk Executive, you will greet passengers, provide information about flights, services, and facilities, and address any inquiries in a friendly and professional manner.Key Responsibilities:- **Passenger Assistance**: Help travelers with flight information, directions, and airport services, ensuring they have a positive experience.- **Information Management**: Stay updated on flight schedules and changes to accurately inform passengers, demonstrating attention to detail.- **Issue Resolution**: Address complaints and concerns efficiently, providing solutions and ensuring customer satisfaction.- **Collaboration**: Work closely with other airport staff to ensure seamless communication and operations within the airport environment.Required Skills and Expectations:Candidates for this role should possess strong communication skills and a friendly demeanor, allowing them to interact effectively with diverse passengers. A basic understanding of airport operations will be beneficial. You should be able to work in a fast-paced environment and manage stress efficiently. Punctuality and reliability are essential to ensure the smooth running of airport operations. Being a team player and having a willingness to help others are key traits that will contribute to your success in this position. A high school diploma or equivalent qualification is required, with no prior experience necessary, making it an excellent opportunity for recent graduates.

An Air Hostess, also known as Cabin Crew or Flight Attendant, is responsible for ensuring the safety, comfort, and well-being of passengers during flights while delivering high-quality customer service and representing the airlines brand.Roles & ResponsibilitiesGreet passengers warmly and assist with boarding and seatingPerform pre-flight cabin and safety equipment checksExplain and demonstrate aircraft safety proceduresEnsure passengers follow aviation safety regulationsServe meals, beverages, and in-flight amenitiesAttend to special passenger needs (children, elderly, medical cases)Handle passenger concerns, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the cabinCoordinate with cockpit crew and fellow cabin staffEnsure safe landing procedures and assist with disembarkationEligibility & RequirementsMinimum qualification: 10+2 (any stream)Age limit: Usually 18-27 years (varies by airline)Minimum height & arm reach as per airline standardsGood eyesight (correctable vision accepted by most airlines)Fluent in English & Hindi (additional languages preferred)Well-groomed with a pleasant personalityKey Skills RequiredExcellent communication and interpersonal skillsStrong customer service and problem-solving abilitiesAbility to remain calm under pressureTeamwork and adaptabilityProfessional grooming and etiquetteWork ConditionsRotational shifts including nights, weekends, and holidaysDomestic and international travelPhysically demanding but rewarding work environmentCareer Growth OpportunitiesSenior Cabin CrewLead Flight Attendant / In-Flight SupervisorCabin Crew TrainerAirline Operations or Ground ManagementSalary & Benefits (India - Approx.)Freshers: 30,000 - 60,000 per monthExperienced crew: 80,000+ per monthBenefits include free/discounted air travel, allowances, insurance

As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- **Customer Service:** Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- **Check-in and Boarding Coordination:** Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- **Baggage Handling Oversight:** Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- **Safety Compliance:** Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- **Communication with Airlines:** Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- **Updated Knowledge:** Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.

As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air cargo operations. Your responsibilities will include:- **Coordinating Shipments**: You will work closely with clients to arrange the pick-up and delivery of cargo, ensuring timely and efficient transportation.- **Documentation Management**: You will prepare and manage all necessary shipping documents, such as waybills and customs forms, to comply with regulations and ensure smooth processes.- **Customer Service**: You will communicate with clients about their shipments, addressing any inquiries or concerns to provide a high level of customer satisfaction.- **Tracking Shipments**: You will monitor the status of cargo deliveries, providing updates to clients and resolving any issues that may arise during transit.- **Collaboration with Airlines**: You will liaise with airline partners and freight forwarders to secure space and negotiate rates, ensuring cost-effective solutions for the company.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. Attention to detail is essential for accurate documentation and shipment tracking. A proactive approach to problem-solving will help you handle challenges efficiently. Basic computer skills are necessary to manage logistics software and communicate via email. A willingness to learn and adapt in a fast-paced environment will also be beneficial. Candidates should have completed at least the 10th grade and can apply with little to no prior experience.

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

Job Summary:The Admin & HR Executive will be responsible for managing end-to-end human resource functions along with administrative operations to ensure smooth functioning of aviation operations. The role requires coordination with multiple departments, compliance with aviation regulations, and handling employee lifecycle processes efficiently. Key Responsibilities: Human Resource Functions:Handle end-to-end recruitment (sourcing, screening, interviews, onboarding)Manage employee documentation & verification (KYC, background checks, airport passes)Maintain HR records & employee databaseAssist in payroll processing & attendance managementHandle employee grievances & disciplinary actionsConduct induction and training coordinationEnsure compliance with labor laws and aviation regulatory requirementsManage exit formalities and full & final settlements Administrative Functions:Oversee office administration and facility managementCoordinate with airport authorities for ID cards, entry passes, and security clearancesManage vendor coordination (uniforms, transport, housekeeping, etc.)Maintain inventory & office suppliesHandle travel arrangements & staff logisticsEnsure smooth day-to-day operational support Compliance & Reporting:Ensure compliance with DGCA guidelines and airport authority regulationsMaintain MIS reports, HR dashboards, and audit recordsAssist during internal and external auditsTrack employee performance and attendance reports Required Skills:Strong knowledge of HR practices and labor lawsGood understanding of aviation operations and airport protocolsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office (Excel, Word, HR software)Ability to handle confidential information Qualifications:Bachelors Degree in HR / Business Administration / ManagementMBA/PGDM in HR (Preferred) Experience:1-4 years of experience in HR & AdministrationExperience in aviation, airport, or hospitality industry preferred Salary Range:3.0 LPA - 12.0 LPA (Depending on experience & location) Additional Requirements:Willingness to work in shift-based environmentAbility to work under pressure in a fast-paced airport environmentImmediate joiners preferred

Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.

Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

manage all non-flight logistics from check-in and baggage to safety and ramp services, acting as the primary point of contact to ensure passengers are safe, informed, and comfortable from terminal to aircraft.

As an Airline Domestic Ticketing Executive based in Kolkata, you will play a vital role in ensuring smooth ticketing and customer service for domestic flights. Your responsibilities will include:- **Ticket Booking**: Assist customers with booking domestic flight tickets by entering details accurately into the reservation system, ensuring all information is correct to avoid any travel issues.- **Customer Support**: Provide excellent customer service by addressing queries and concerns related to ticketing, such as pricing, availability, and travel regulations, ensuring a pleasant experience for the traveler.- **Payment Processing**: Handle payment transactions efficiently, including accepting cash or card payments, and issue tickets promptly after payment confirmation to facilitate smooth travel.- **Cancellation and Amendments**: Process ticket cancellations and amendments while following airline policies and procedures, helping customers manage their travel plans according to their needs.- **Coordination with Airlines**: Liaise with various airlines to obtain updated information on flight schedules, fares, and other services, ensuring that customers are well-informed.- **Documentation**: Maintain accurate records of all transactions and communications to ensure compliance and provide support for any queries in the future.To succeed in this role, you should have good communication skills and a friendly demeanor to interact effectively with customers. Basic knowledge of ticketing systems and a desire to learn about the airline industry will be beneficial. Attention to detail and the ability to work in a fast-paced environment are essential for ensuring customer satisfaction.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a pleasant experience for travelers at the airport. Your primary responsibilities include the following:- **Customer Assistance:** Greet and assist guests with their inquiries, providing them with information about flights, airport facilities, and services.- **Check-In Support:** Help passengers during the check-in process, ensuring they are aware of required documentation and procedures to avoid any delays.- **Handling Complaints:** Address and resolve any guest complaints or concerns calmly and efficiently, ensuring customer satisfaction.- **Providing Information:** Act as a point of contact for guests, offering guidance on airport amenities, transportation options, and local attractions to enhance their experience.- **Coordination with Airlines:** Collaborate with airlines to relay important passenger information and assist with any special requests or needs.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to engage effectively with guests from diverse backgrounds. A basic understanding of the airport environment and travel procedures can be advantageous. Flexibility to work in a fast-paced and dynamic environment is essential, along with the ability to handle stressful situations gracefully. Candidates should be proactive, present a positive attitude, and work well as part of a team, demonstrating a commitment to delivering exceptional customer service.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsory* Experience: 4 to 6 years* Salary: 45k to 55k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skillsets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email = Content On This Number=8533061117

As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.

As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.

Job Openings for 20 Ground Staff Executive Jobs for Freshers in Garia, Kolkata, Baruipur, Sonarpur, Kolkata, Dumdum Kolkata, Esplanade, Kolkata, Purba Medinipur, Paschim Bardhaman, Patna, Tollygunge, Kolkata, Jadavpur, Kolkata, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma, M.A, M.Com with Good knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Aviation Security, Ground Staff Activities, Aviation, Ground Handling, Cargo Handling, Personality Development, Airport Cargo, Ground Management, Google API, Good Communication etc. contact: 8100075893

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month

As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.

As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers during flights, serving meals and beverages, conducting safety demonstrations, and providing exceptional customer service. You must have excellent communication and interpersonal skills, the ability to remain calm under pressure, and the willingness to work irregular hours.

An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.

As an Airport Ramp Executive in Kolkata, you will play a vital role in ensuring smooth and efficient operations on the airport ramp. This entry-level position is perfect for individuals who are eager to start their careers in the aviation industry. Key Responsibilities:- **Ground Handling Operations**: You will assist in loading and unloading baggage, cargo, and mail from aircraft to ensure timely departures and arrivals. This is crucial for maintaining the flight schedule.- **Safety and Security**: You will be responsible for following safety protocols while working in the ramp area. This includes wearing safety gear and being vigilant about your surroundings to prevent accidents.- **Communication**: You will communicate with the flight crew and ground staff regarding the status of baggage and cargo, ensuring everyone is informed about any issues that may arise.- **Equipment Operation**: You may operate ground service equipment, such as baggage tugs and conveyor belts, to facilitate loading and unloading processes.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and be willing to work full-time in an office environment. Strong communication skills are essential for effective teamwork and coordination. Physical fitness is important as this role involves handling heavy luggage and working in various weather conditions. A positive attitude and the ability to work under pressure will help you thrive in this fast-paced environment. Prior experience is not necessary, but a passion for aviation is a plus.

As an Airport Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- **Customer Assistance**: Help passengers with inquiries about flights, boarding procedures, and airport facilities to ensure a pleasant travel experience.- **Check-in Support**: Assist travelers during the check-in process, guiding them through self-service kiosks or manual check-in methods if necessary.- **Luggage Handling**: Provide information on baggage policies, assist with lost luggage claims, and ensure that passengers understand their baggage allowances.- **Coordination with Airlines**: Work closely with various airlines to relay information about flight schedules, delays, and gate changes to passengers promptly.- **Emergency Response**: Remain alert and ready to act in case of emergencies or unusual situations, always prioritizing passenger safety and security.- **Feedback Collection**: Gather feedback from travelers regarding their experiences to help improve services and address any concerns they may have.To excel in this role, you should have strong communication skills to interact effectively with passengers. A friendly and patient demeanor is essential, as you will often deal with stressed travelers. Basic knowledge of airport operations and customer service principles is preferred. You must also be comfortable working from home while managing tasks independently. Attention to detail and the ability to handle multiple tasks simultaneously are important traits for success in this position. A pass in the 12th grade is required, and prior experience in a similar role is a plus but not mandatory.

Key ResponsibilitiesCheck-in passengers and issue boarding passes.Verify travel documents such as passports, visas, and tickets.Assist passengers with baggage check-in and baggage-related issues.Provide information about flight schedules, delays, and gate changes.Help passengers during boarding and deboarding.Assist elderly passengers, unaccompanied minors, and passengers with special needs.Coordinate with airline crews, security personnel, and airport authorities.Handle customer inquiries, complaints, and service requests.Ensure compliance with airport safety and security procedures.Support lost-and-found and baggage claim operations.Required SkillsGood communication and interpersonal skills.Customer service orientation.Ability to work under pressure and handle difficult situations.Basic computer knowledge.Teamwork and problem-solving abilities.Professional appearance and positive attitude.Educational QualificationsTypically requires completion of 10+2 (Higher Secondary); some employers prefer a bachelor's degree.Fluency in English is often required; additional languages can be an advantage.Work EnvironmentAirports operate 24/7, so ground staff may work rotating shifts, including nights, weekends, and holidays.Work may involve standing for long periods and assisting passengers with luggage-related matters.

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

As an Air Cargo Executive, your main responsibility will be to oversee the efficient and safe handling of cargo operations at the airport. You will be responsible for coordinating with various departments to ensure timely delivery of cargo, resolving any issues that may arise during the process, and maintaining a high level of customer service.Key skills required for this role include:1. Knowledge of air cargo operations and procedures2. Experience in cargo handling and supervision3. Ability to work efficiently under pressure and meet tight deadlines

Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations

We are looking for dedicated individuals to join our team as Ground Staff in Kolkata. This full-time position is suitable for candidates who have completed their 10th grade and have 0 to 4 year of experience. The role requires strong communication skills and a willingness to work in a team-oriented environment.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, baggage handling, and boarding procedures, ensuring a pleasant travel experience.- **Safety and Security:** Monitor and enforce safety regulations at the airport, including screening luggage and maintaining a secure environment for passengers.- **Lost and Found Management:** Handle inquiries related to lost items and assist passengers in filing reports for any missing belongings.- **Communication with Crew:** Coordinate with airline crew members to relay important information regarding passenger needs and flight updates.- **Operational Support:** Help in loading and unloading luggage, managing baggage claims, and ensuring timely handling of all operations at the airport.**Required Skills and Expectations:**- **Communication Skills:** Must be able to communicate effectively with passengers and team members, both verbally and written.- **Team Player:** Ability to collaborate with colleagues and contribute positively to a team-focused environment.- **Problem-Solving Skills:** Should be capable of handling difficult situations, such as passenger complaints, in a calm and efficient manner.- **Attention to Detail:** Must pay close attention to tasks to avoid mistakes, especially concerning safety regulations and passenger handling.- **Physical Fitness:** Should be physically fit to handle luggage and navigate the airport environment efficiently.Experience0 - 4 Years

We are looking for an Airport Check-in Executive based in Kolkata. The ideal candidate should be a 12th pass and must have between 0 to 4 years of experience in customer service or a related field. This is a full-time role that requires the individual to work from the office at the airport.**Key Responsibilities:**- **Passenger Check-in:** Assist travelers with the check-in process by verifying their travel documents and managing luggage check-in. This ensures a smooth and efficient start to their journey.- **Customer Assistance:** Provide exceptional service to passengers, answering queries and resolving issues related to their flights, baggage, and other travel needs, ensuring their comfort and satisfaction.- **Documentation Handling:** Ensure that all necessary travel documents are collected, checked, and processed correctly. This helps maintain compliance with airline policies and regulations.- **Coordination with Ground Staff:** Communicate effectively with airline ground staff regarding passenger needs and any irregularities. This teamwork is crucial for maintaining operational efficiency.- **Problem Solving:** Address any unforeseen issues that arise during check-in, such as flight delays or cancellations, and offer practical solutions to travelers.The ideal candidate should possess strong communication skills, a friendly and approachable demeanor, and the ability to work in a fast-paced environment. Attention to detail and a customer-focused mindset are essential for this role. Proficiency in basic computer skills is also required for managing check-in systems efficiently.