Ground Staff Job Vacancies in Mumbai

We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- **Check-in Operations:** Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- **Baggage Handling:** Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- **Customer Service:** Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- **Safety Compliance:** Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- **Collaboration with Teams:** Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.

Mumbai Airport - Ground Staff HiringJob Role: Airport Ground StaffLocation: Mumbai Airport

We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.

As a Ground Staff member, your primary role will be to ensure smooth operations at the airport. This position is ideal for freshers who have completed their 10th grade education and are eager to start their careers in the aviation industry.**Key Responsibilities:**- **Check-In Assistance**: You will help passengers with the check-in process, ensuring their baggage is tagged correctly and they receive their boarding passes.- **Boarding Support**: You will facilitate the boarding process by guiding passengers to the right gates and ensuring a smooth transition from the lounge to the aircraft.- **Passenger Queries Handling**: You will respond to passengers' questions and concerns, providing information about flight schedules, baggage policies, and airport facilities.- **Baggage Management**: You will assist with loading and unloading baggage, ensuring that all luggage is handled carefully and reaches the right destination.- **Safety Compliance**: You will help enforce safety regulations by ensuring that all procedures are followed during boarding and disembarking.**Required Skills and Expectations**:- **Strong Communication Skills**: You should be able to speak clearly and effectively, as you'll interact with passengers and colleagues regularly.- **Customer Service Orientation**: A friendly and helpful attitude is essential, as you will be representing the airline and assisting travelers.- **Teamwork**: You should be able to work well with others, as collaboration with fellow ground staff and other airport personnel is key to success.- **Adaptability**: The ability to handle unexpected situations calmly and efficiently is important in this fast-paced environment. This role requires you to be punctual and committed to working in an office environment, contributing to the overall passenger experience at the airport.

We are looking for enthusiastic individuals to join our team as Cabin Crew based in Mumbai. As a Cabin Crew member, you will be responsible for providing a safe and enjoyable flying experience for passengers.**Key Responsibilities:**- **Customer Service:** Greet passengers, assist with seating, and make sure they are comfortable throughout the flight. Your friendly attitude will help create a welcoming atmosphere.- **Safety Demonstrations:** Conduct safety briefings before takeoff, showing passengers how to use seat belts and emergency exits. This ensures everyone understands safety procedures.- **Meal Service:** Serve food and beverages to passengers during the flight. You will need to handle various dietary restrictions and ensure that all food is served in a timely manner.- **Emergency Response:** Be prepared to act quickly in case of emergencies. You will be trained to manage situations like medical issues or evacuation procedures to ensure passenger safety.- **Team Collaboration:** Work closely with fellow crew members to ensure smooth operations. Good teamwork is essential for providing excellent service and managing challenges.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills to interact effectively with passengers and team members.- **Personality:** A cheerful and positive demeanor, with the ability to remain calm under pressure.- **Adaptability:** Flexible and able to adjust to varying schedules and situations, as flights can change quickly.- **Education:** A minimum of 12th-grade education is required, with no prior experience necessary. A willingness to learn and grow is more important.Join us and be part of a dynamic team that values safety and customer satisfaction in the air!

As an Airport Staff member in Mumbai, India, you will play a vital role in ensuring a smooth and efficient airport experience for travelers. This full-time position is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education.Key Responsibilities:1. **Customer Service**: Assist passengers with check-ins, boarding, and luggage inquiries to provide a positive travel experience.2. **Security Checks**: Conduct safety screenings of passengers and luggage, ensuring compliance with airport security regulations.3. **Information Assistance**: Provide information about flights, airport facilities, and services, helping passengers navigate the airport.4. **Coordination with Airlines**: Work closely with airline staff to manage boarding processes and address any issues that may arise.5. **Maintenance of Cleanliness**: Ensure that the airport environment is clean and safe by regularly checking and tidying up assigned areas.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with both coworkers and passengers. A friendly and approachable demeanor is necessary for providing exceptional customer service. Candidates should display a willingness to work in a fast-paced environment and adapt to shifting priorities. Punctuality and reliability are essential, as is the ability to work collaboratively as part of a team. Basic knowledge of safety procedures is a plus, and a commitment to following rules and regulations is crucial for this role.

As an Airport Ground Staff, you will be an essential part of the travel experience for passengers at Mumbai Airport. Your main responsibilities will include:- **Check-In Services:** Assist passengers with the check-in process, ensuring they receive their boarding passes and baggage tags efficiently.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring it is handled safely and reaches the correct destination.- **Customer Assistance:** Provide assistance to passengers with inquiries or issues, helping to create a positive travel experience.- **Boarding Procedures:** Ensure smooth and timely boarding of passengers by guiding them to the correct gates and providing information about flight schedules.- **Flight Information Management:** Keep passengers updated with real-time flight information regarding arrivals and departures, addressing any concerns.To be successful in this role, you should have:- Strong communication skills to effectively interact with passengers and team members.- A friendly and approachable attitude, as you will be dealing with people from diverse backgrounds.- Ability to work under pressure, especially during busy travel times with multiple arrivals and departures.- Basic problem-solving skills to handle unexpected situations, ensuring passengers feel supported.As a fresh graduate who has completed their 10th grade, you are encouraged to apply. This position is full-time and requires you to work from the office at the airport, ensuring a hands-on experience in a dynamic environment.

Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: AviationJob descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation

We are seeking dedicated and motivated individuals to join our team as Airport Ground Staff in Mumbai. This role is ideal for those looking to start their career in the aviation industry. You will be responsible for ensuring smooth operations and providing excellent customer service at the airport.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers during check-in, boarding, and baggage claim, ensuring a pleasant travel experience.2. **Flight Information Management**: Provide accurate flight information to passengers, including delays, gate changes, and boarding instructions.3. **Baggage Handling**: Ensure the efficient loading and unloading of baggage, and address any issues related to lost or misplaced luggage.4. **Safety Compliance**: Follow safety protocols and procedures at all times, ensuring a secure environment for passengers and staff.5. **Coordination with Airlines**: Collaborate with airline staff and other ground personnel to maintain smooth operations and resolve any issues that may arise.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Excellent communication skills and a friendly demeanor are essential for this role, as you will be interacting with passengers from diverse backgrounds. A positive attitude, good problem-solving abilities, and the capacity to work in a fast-paced environment are crucial. Teamwork and reliability are expected, as you will be part of a dynamic group responsible for overall airport operations. This position is open to female candidates eager to begin their journey in the airport services sector.

- Ensure smooth operations on the ground: Responsible for coordinating various activities on the ground to ensure efficient operations at the airport.- Assist passengers: Help passengers check-in, provide information, assist with boarding, and respond to queries to enhance their travel experience.- Handle baggage: Manage baggage handling processes, including tagging, loading, and unloading, to ensure timely delivery to passengers.- Monitor flight schedules: Keep track of flight schedules, gate assignments, and delays to facilitate timely departures and arrivals.- Maintain safety and security: Adhere to safety protocols, conduct security checks, and respond to emergencies to ensure a safe and secure airport environment.- Provide customer service: Address passenger needs, resolve complaints, and maintain a positive attitude to deliver excellent customer service.Required Skills and Expectations:- Excellent communication skills: Ability to communicate effectively with passengers, colleagues, and other airport personnel.- Customer-oriented mindset: Prioritize passenger satisfaction and go the extra mile to meet their needs.- Team player: Work collaboratively with team members to achieve common goals and deliver superior service.- Attention to detail: Pay close attention to baggage handling, flight schedules, and safety procedures to prevent errors and ensure smooth operations.- Ability to handle pressure: Stay calm and focused in high-pressure situations, such as flight delays or passenger issues.

Key Responsibilities:1. Assisting passengers: Help passengers with boarding, disembarking, and any other queries they may have during their time at the airport.2. Baggage handling: Assist in handling passengers' luggage and ensuring it is properly tagged and loaded onto the aircraft.3. Security checks: Conduct security checks on passengers and their belongings to ensure safety and compliance with aviation regulations.4. Aircraft cleaning: Help in cleaning the aircraft interiors, including seats, tray tables, and overhead compartments, to maintain cleanliness and hygiene standards.5. Crowd control: Manage crowd flow at the airport terminal to ensure a smooth and efficient boarding process for passengers.Required Skills and Expectations:- Excellent communication skills to interact effectively with passengers and colleagues.- Basic knowledge of computer systems for processing passenger information.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Strong attention to detail to ensure accuracy in baggage handling and security checks.- Physical stamina to lift and move heavy luggage as required during the job.

As an Airport Executive, you will be responsible for assisting passengers at the airport. Your key responsibilities will include assisting with check-in procedures, managing luggage, guiding passengers to their gates, and providing exceptional customer service. You will also need to maintain a professional and courteous demeanor at all times. To excel in this role, you must have strong communication skills, be detail-oriented, and have a positive attitude. Additionally, being able to work efficiently in a fast-paced environment is essential. While no prior experience is required, a high school diploma or equivalent is necessary for this position. If you are a hardworking and dedicated individual who enjoys working with people, this may be the perfect opportunity for you.

Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes providing exceptional customer service, conducting safety procedures, handling in-flight emergencies, and representing the airline with professionalism and grace.Key Responsibilities1. Passenger ServiceGreet passengers warmly and assist them during boarding and disembarkationHelp passengers find seats, stow luggage, and settle comfortablyAddress passenger questions, requests, or special needsProvide assistance to elderly passengers, children, and persons with reduced mobility (PRM)2. Safety ProceduresConduct pre-flight safety checks of the cabin and equipmentDemonstrate safety instructions and emergency proceduresEnsure compliance with all aviation safety regulationsAssist during emergencies such as medical issues, turbulence, or evacuationsOperate safety equipment as required3. In-Flight ServiceServe meals, snacks, and beveragesHandle duty-free sales (where applicable)Maintain cleanliness and order in galley and cabin areasMonitor passenger behavior and ensure comfort throughout the flight4. Customer Care & Conflict ResolutionProvide high-quality service and maintain a friendly atmosphereAddress complaints or conflicts calmly and professionallyResolve passenger issues using discretion and empathyHandle difficult or anxious passengers with patience5. Communication & CoordinationWork closely with the cabin crew team and flight deckReport any irregularities or incidents to the Cabin SupervisorCommunicate important announcements clearly to passengers6. Pre-flight & Post-flight DutiesAttend pre-flight briefings to understand flight details, passenger profiles, and service updatesEnsure sufficient stock of in-flight suppliesComplete post-flight reports and documentationPerform cabin checks after landingRequired Skills & QualificationsSkillsExcellent communication and interpersonal skillsStrong customer service orientationAbility to remain calm under pressureGood problem-solving and decision-making abilitiesProfessional grooming and appearanceTeamwork and collaboration skillsCultural sensitivity and emotional intelligenceQualificationsMinimum: 10+2 (Higher Secondary)Diploma or certification in aviation/hospitality (preferred)Fluency in English; additional languages are an assetBasic knowledge of first aid (training provided)Must meet airline-specific height, BMI, and grooming criteriaMust hold a valid passport and be willing to travel extensivelyWork EnvironmentVariable working hours including nights, weekends, and holidaysExtensive travel, layovers, and time away from homeFast-paced environment requiring physical staminaWorking at high altitudes and confined spaces inside aircraft

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

We are looking for reliable and motivated individuals to join our team as Ground Staff in Mumbai. This is an entry-level position, perfect for those who have recently completed their 10th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, inquiries, and provide essential information related to flights, ensuring a positive experience.2. **Baggage Handling**: Safely manage the loading and unloading of passenger luggage, ensuring proper care and handling to prevent damage.3. **Maintenance of Facilities**: Keep the airport and surrounding areas clean and organized, including waiting areas and check-in counters, to maintain a welcoming environment.4. **Coordination with Staff**: Work closely with other team members and departments, sharing information about flight schedules, passenger needs, and emergencies.5. **Security Checks**: Assist in the implementation of safety and security procedures, ensuring compliance with regulations to maintain a secure environment for all.Required Skills and Expectations:The ideal candidate should have good communication skills to interact effectively with passengers and staff. Attention to detail is crucial to ensure all procedures are followed accurately. Basic problem-solving skills will be beneficial for addressing passenger inquiries and concerns. A positive attitude and a willingness to learn in a fast-paced environment are essential for success in this role. Prior experience is not required; however, a strong work ethic and a commitment to teamwork are highly valued.

We are seeking a Ground Staff Executive to join our team in Mumbai. This position is ideal for individuals passionate about customer service and aviation, with no prior experience required. If you are friendly, organized, and enjoy working in a fast-paced environment, this role is perfect for you.Key Responsibilities:1. **Customer Support**: Greet and assist passengers at the airport, ensuring they have a pleasant experience. You will provide information about flight schedules, baggage claims, and boarding procedures.2. **Check-In Procedures**: Facilitate the check-in process for passengers, including verifying travel documents and issuing boarding passes. This involves ensuring that all passengers follow necessary protocols.3. **Baggage Handling**: Manage baggage loading and unloading, ensuring that all luggage is handled with care and delivered to the correct flights promptly and safely.4. **Safety Compliance**: Ensure adherence to safety regulations and company policies. This includes conducting regular checks and reporting any irregularities to supervisors.5. **Problem Resolution**: Handle passenger inquiries and resolve any issues that arise during their journey. This may involve working with different departments to find quick solutions.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling them to interact effectively with passengers and team members. Attention to detail and a strong sense of responsibility are essential, as is the ability to work flexible hours, including weekends and holidays, to meet the demands of the aviation industry. A minimum education of 10th pass is required for this role.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Job Openings for 61 Urgent Hiring For Ground Staff Executive Jobs for Freshers in undefined having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree with Good knowledge in Ground Operation, Ground Management, Ground Staff, Ground Staff Executive, Cabin Crew, Air Ticketing, Aircraft Maintenance, Aviation etc.

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

Join our dynamic team in Mumbai as a Ground Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling. As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.

We are looking for dedicated Airport Ground Staff to join our team in Mumbai. The ideal candidate should be a quick learner, possess excellent communication skills, and have a strong customer service orientation. This role is open to individuals with 0 to 6 years of experience and requires a minimum education level of 12th grade.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with the check-in process, answer queries, and provide information about flights and services. This is crucial for ensuring a smooth travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage from aircraft, ensuring all bags are handled with care and delivered to the correct destinations.- **Boarding Services:** Assist in boarding procedures, ensuring that passengers board safely and efficiently while following airline regulations.- **Check-in Operations:** Facilitate the check-in of passengers at counters, ensuring all necessary procedures are followed to keep the process organized.- **Safety Protocols:** Enforce airport safety measures and protocols to ensure the safety and security of passengers and staff alike.**Required Skills and Expectations:**Candidates must have strong communication skills, both spoken and written, to interact effectively with passengers and team members. Attention to detail is essential to manage passenger requirements accurately and handle luggage with care. A friendly and professional demeanor is expected, as you will deal with diverse passengers daily. Time management skills are important to ensure tasks are completed promptly in a fast-paced environment. A willingness to work flexible hours, including weekends and holidays, is also required for this role.

We have vacant of 289 Airport Ground Staff Jobs in Mumbai for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., B.A Skill Ground Staff Activities, Airport Operation, Aviation Security, Passenger Handling, Ground Handling etc.

*Key Responsibilities:*1. Manage airport operations2. Handle passenger services3. Assist with baggage handling4. Provide customer support5. Maintain airport facilities*Requirements:*1. High school diploma or equivalent2. Excellent communication skills3. Ability to work in a fast-paced environment4. Physical stamina for lifting and standing5. Basic knowledge of airport operations*Work Environment:*1. Airports2. Customer service areas3. Baggage handling areas4. Airport facilities management

Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month

Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.

Job SummaryGround Staff are responsible for ensuring smooth airport operations by assisting passengers, coordinating baggage handling, managing check-in and boarding procedures, and maintaining safety and service standards. They serve as the face of the airline, ensuring a positive passenger experience and efficient flight operations.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, security checkpoints, boarding, and arrivals.Verify passenger documents, passports, and tickets.Provide information regarding flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests (PRM, unaccompanied minors, elderly passengers).Check-In & Boarding OperationsOperate the departure control system (DCS) to check in passengers and issue boarding passes.Tag and check baggage, ensuring weight and security regulations are followed.Coordinate boarding announcements and escort passengers to the aircraft when needed.Ensure accuracy of the passenger manifest.Baggage Handling SupportCoordinate with ramp and baggage handling teams for loading/offloading.Manage lost, delayed, or damaged baggage reports.Assist in baggage tracing and documentation.Safety & Security ProceduresFollow all airport and airline safety guidelines.Ensure restricted areas are secured and only authorized personnel access them.Report any suspicious activity or security concerns immediately.Customer ServiceProvide excellent customer service at all times.Assist VIP passengers, transit passengers, and passengers requiring special care.Handle service recovery during delays, cancellations, or disruptions.Coordination & CommunicationWork closely with cabin crew, airport authorities, and ground handling agents.Relay flight-related information to the operations control center.Support load control, gate coordination, and aircraft turnaround processes.Administrative TasksMaintain documentation and operational reports.Update flight information systems.Assist with daily shift handovers and briefings.Required Skills & QualificationsSkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving and quick decision makingAbility to multitask and work under pressureTeamwork and coordinationBasic computer and system-handling skillsQualificationsMinimum: 10+2 (Higher Secondary) or equivalentBachelors degree preferred (for senior roles)Fluency in English and local languagesBasic knowledge of aviation operations (training can be provided)Age and grooming standards as per airline policyWork EnvironmentShift-based work, including weekends and holidaysStanding for extended hoursFast-paced and high-pressure airport environment

As a Ground Staff member in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:- **Customer Service**: Assist passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- **Check-in and Boarding Procedures**: Manage the check-in process by verifying passenger documents and issuing boarding passes, ensuring everything runs on schedule.- **Baggage Handling**: Help with the loading and unloading of luggage and make sure that bags are delivered to the right destinations efficiently.- **Information Assistance**: Provide accurate information to passengers about flights, schedules, and policies, acting as a friendly point of contact.- **Emergency Procedures**: Understand and implement safety and emergency procedures effectively to ensure passenger safety at all times.- **Team Collaboration**: Work closely with other staff members, including cabin crew and security, to maintain operational efficiency and a friendly environment.To succeed in this role, you should have excellent communication skills and a strong customer service mindset. Being detail-oriented and able to work in a fast-paced environment is essential. A positive attitude and the ability to handle stressful situations will benefit you greatly. Additionally, familiarity with airport operations and a basic understanding of safety regulations are advantageous. Having a high school diploma is required, and prior experience in customer service is a plus, though not mandatory.

We are looking for an Air Cargo Executive to manage air cargo operations. This role is suitable for candidates with 0 to 6 years of experience. You will work from our office in Mumbai.**Key Responsibilities:**- **Coordination of Shipments:** Manage the logistics of air cargo shipments, ensuring timely processing from pick-up to delivery.- **Documentation Handling:** Prepare and verify all necessary shipping documents, including air waybills and customs declarations, to ensure compliance with regulations.- **Customer Service:** Act as the main point of contact for clients, addressing inquiries and providing updates on shipment status to maintain customer satisfaction.- **Network Collaboration:** Collaborate with airlines, freight forwarders, and customs officials to streamline operations and resolve any issues that arise.- **Data Entry and Reporting:** Ensure accurate entry of cargo data into systems and generate reports for management to track performance and identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential for liaising with clients and partners effectively.- Attention to detail is crucial for handling documentation and ensuring compliance with regulations.- Basic knowledge of logistics and air cargo operations will be an advantage, but not mandatory.- Candidates should be reliable, punctual, and able to work in a fast-paced environment.- A proactive attitude and willingness to learn new systems and processes are expected from all applicants.

Key ResponsibilitiesAccept cargo bookings from customers, agents, and freight forwarders.Coordinate with airlines, warehouse staff, and transporters for timely movement.Prepare and verify shipping documents such as Air Waybill (AWB), invoices, packing lists, and customs paperwork.Ensure cargo complies with safety and security regulations (weight, packing, labeling).Track shipments and provide status updates to clients.Handle special cargo: perishable, valuable, dangerous goods, or live animals.Resolve delays, damages, or missing shipment issues.Maintain records in cargo management systems.Support billing, rate quotations, and payments.Daily Work ActivitiesCommunicating with airline cargo departments.Coordinating loading/unloading schedules.Monitoring flight departures and arrivals.Responding to customer queries by phone/email.Filing and auditing documents.Skills & CompetenciesKnowledge of cargo documentation & customs rules.Computer literacy (MS Office, booking systems).Good communication and coordination skills.Attention to detail and accuracy.Ability to work under deadlines and shift schedules.Problem-solving ability.Educational QualificationDiploma / Graduation (aviation, logistics, or any field).Certification in air cargo or IATA courses is an advantage.Who They Work WithAirlinesFreight forwardersCustoms officialsWarehouse teamsTransport providersWork EnvironmentAirports, airline cargo terminals, logistics companies, freight forwarding offices.

We are seeking a dedicated Ground Staff Executive to join our team in Mumbai. This entry-level position is ideal for candidates with a passion for customer service and an interest in the aviation industry.Key Responsibilities:1. **Customer Service:** Provide friendly and efficient support to passengers at check-in, boarding, and baggage claim areas, ensuring a pleasant experience.2. **Check-In Assistance:** Help passengers during the check-in process by verifying travel documents and checking bags, ensuring compliance with airline regulations.3. **Baggage Handling:** Assist in the proper handling and transfer of luggage, addressing any issues or concerns that may arise during the process.4. **Information Providing:** Offer accurate information regarding flight schedules, gate changes, and other travel-related inquiries to maintain clear communication with passengers.5. **Safety and Security:** Ensure compliance with safety and security protocols by following established guidelines and reporting any suspicious activities.Required Skills:A successful candidate should possess strong communication and interpersonal skills, with the ability to interact positively with diverse groups of people. Attention to detail is essential, along with the ability to work efficiently in a fast-paced environment. A friendly demeanor and a problem-solving mindset will help in handling passenger needs effectively. Additionally, proficiency in basic computer skills and a willingness to learn are important for this role. Candidates should be female and have completed their 12th grade education. The position is full-time and will require working from the office.

An Air Hostess (also known as Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. The role combines customer service, safety management, and emergency response duties. Key Responsibilities: Pre-Flight Duties:Attend pre-flight briefings with pilots and senior crewCheck emergency equipment and cabin cleanlinessVerify passenger list, special requests, and meal plans In-Flight Duties:Welcome passengers and assist with boardingConduct safety demonstrations and ensure complianceServe food and beveragesAssist passengers with seating and luggageHandle special passengers (elderly, children, VIPs)Provide first aid when required Post-Flight Duties:Ensure passengers disembark safelyPrepare flight reportsCheck cabin for lost items Safety Responsibilities:Ensure adherence to aviation safety regulationsHandle emergency situations such as:TurbulenceMedical emergenciesFire or evacuationOperate emergency equipment (oxygen masks, life jackets, exits) Required Skills:Excellent communication and interpersonal skillsStrong customer service orientationProblem-solving and quick decision-making abilityTeamwork and coordinationCalmness under pressureGrooming and professional appearance Educational Qualification:Minimum: 12th PassPreferred: Diploma/Degree in Aviation, Hospitality, or Travel & Tourism Eligibility Criteria:Age: 18-27 years (varies by airline)Height:Female: 155-160 cm minimumMale: 170 cm minimumGood eyesight (may allow corrected vision)Proficiency in English and Hindi (additional languages are a plus) Work Environment:Airlines (Domestic & International)Frequent travel across cities and countriesIrregular working hours, including night shifts and holidays Salary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthAdditional perks:Free or discounted air travelLayover allowancesMedical insurance

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=9068229707* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partners

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8445769133* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partners

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8865804957* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email