Job Description

As a Ground Staff Executive, you will play a crucial role in ensuring that airport operations run smoothly and efficiently. Your primary responsibilities will include:

- Customer Service: Greet and assist passengers at the airport, providing them with important information regarding flights, baggage, and services.

- Check-in Assistance: Help passengers during the check-in process, ensuring they have the required documents and that their luggage is processed correctly.

- Baggage Handling: Manage and organize luggage to ensure it is safely loaded and unloaded from flights, minimizing delays and lost items.

- Conflict Resolution: Address any issues or complaints from passengers, working to resolve them in a calm and effective manner to maintain high service standards.

- Security Protocols: Follow all airport security guidelines and procedures, ensuring safety for both passengers and staff.

To be considered for this position, you should have:

- Education: Minimum of 10th grade completion, showcasing foundational learning.

- Communication Skills: Strong verbal and written communication abilities to interact effectively with passengers and team members.

- Team Player Attitude: Willingness to work collaboratively within a team, respecting different roles and responsibilities.

- Attention to Detail: Ability to manage tasks carefully and precisely, especially when handling luggage and customer queries.

- Adaptability: Willingness to work in a dynamic environment that may involve shift work and the need to quickly adjust to changing situations.

Freshers or individuals with limited experience are encouraged to apply.
  • Experience

    0 - 1 Years

  • No. of Openings

    66

  • Education

    10th Pass

  • Role

    Ground Staff Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 39 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

  • Face Interview Location

    KOLKATA

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
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