We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is perfect for those who enjoy working in a fast-paced environment and want to contribute to a smooth travel experience for passengers.
Key Responsibilities:
1. **Customer Service**: Welcome and assist passengers at the airport, providing information about flight details, boarding procedures, and other inquiries to ensure a pleasant travel experience.
2. **Baggage Handling**: Safely manage the loading and unloading of luggage. Ensure that all baggage is handled carefully to prevent loss or damage.
3. **Check-in Assistance**: Help passengers during the check-in process by checking their tickets and issuing boarding passes, ensuring a quick and efficient check-in experience.
4. **Flight Coordination**: Collaborate with airline teams to manage flight schedules and ensure timely boarding and departures, helping to minimize delays.
5. **Safety Procedures**: Follow all safety guidelines and security protocols to protect passengers and airport operations, maintaining a secure environment.
Required Skills and Expectations:
Candidates must have completed at least their 10th grade and possess strong communication skills in English and the local language. A friendly attitude and a willingness to assist passengers are essential. You should be a team player with the ability to work under pressure and adapt to changing situations. Moreover, being punctual and maintaining a professional appearance is crucial in this role. Prior experience is not necessary, making this an excellent opportunity for freshers.