Airport Executive Job Vacancies in Kolkata

Customer Support: Answer inquiries, provide flight updates during delays or cancellations, and assist passengers with special needs, such as elderly travelers or children.Ramp and Operations Support: Coordinate aircraft cleaning, catering, refueling, and communication with the flight crew.Safety and Security: Follow airport security protocols and verify passenger identities.

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

We are seeking friendly and efficient Airport Ground Staff to enhance the travel experience for our passengers at the Kolkata airport. This role is ideal for individuals who enjoy working in a dynamic environment and are eager to support airline operations.Key Responsibilities:1. Check-in Assistance: Help passengers during the check-in process, ensuring they have all necessary documents and their baggage is properly tagged.2. Boarding Management: Facilitate smooth boarding by guiding passengers to the correct gate and ensuring that boarding procedures are followed.3. Customer Support: Address passenger inquiries professionally and provide information regarding flights, terminal facilities, and services available at the airport.4. Baggage Handling: Manage the safe loading and unloading of baggage, ensuring all bags are accounted for and follow security protocols.5. Safety Compliance: Adhere to safety regulations and company policies to maintain a secure airport environment for travelers and staff.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, as you will often be the first point of contact for travelers. Attention to detail and the ability to stay calm under pressure will help you handle stressful situations efficiently. While prior experience is not necessary, a passion for helping others and a commitment to providing exceptional service are highly valued. A minimum education of 12th grade is required for this full-time position.

As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- Customer Service: Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- Check-in and Boarding Coordination: Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- Baggage Handling Oversight: Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- Safety Compliance: Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- Communication with Airlines: Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- Updated Knowledge: Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.

As an Airport Ground Staff, you will play a crucial role in ensuring a smooth experience for passengers traveling through the airport. Freshers are welcome to apply, and the position is full time, based in an office environment in Brahmapur.Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, ensuring they have all necessary documents and bags ready for travel.- Baggage Handling: Safely handle and transport luggage to and from aircraft, ensuring proper loading and unloading procedures are followed.- Ticketing Support: Assist in the issuance of tickets and boarding passes, addressing any queries related to flight schedules and services.- Customer Service: Provide excellent service to passengers, addressing their needs and concerns in a friendly and professional manner.- Safety Compliance: Ensure all safety guidelines and procedures are strictly followed during operations to maintain a secure environment.Required Skills and Expectations:- Education: Candidates must have completed their 12th grade.- Communication Skills: Effective verbal and written communication is essential to interact with passengers and team members.- Team Player: Ability to work well within a team environment, supporting your colleagues to enhance overall operations.- Problem-Solving Skills: Quick thinking and the ability to resolve issues that may arise during daily operations.- Professional Attitude: A polite and courteous demeanor is important, as you will often be the first point of contact for passengers.

As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air cargo operations. Your responsibilities will include:- Coordinating Shipments: You will work closely with clients to arrange the pick-up and delivery of cargo, ensuring timely and efficient transportation.- Documentation Management: You will prepare and manage all necessary shipping documents, such as waybills and customs forms, to comply with regulations and ensure smooth processes.- Customer Service: You will communicate with clients about their shipments, addressing any inquiries or concerns to provide a high level of customer satisfaction.- Tracking Shipments: You will monitor the status of cargo deliveries, providing updates to clients and resolving any issues that may arise during transit.- Collaboration with Airlines: You will liaise with airline partners and freight forwarders to secure space and negotiate rates, ensuring cost-effective solutions for the company.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. Attention to detail is essential for accurate documentation and shipment tracking. A proactive approach to problem-solving will help you handle challenges efficiently. Basic computer skills are necessary to manage logistics software and communicate via email. A willingness to learn and adapt in a fast-paced environment will also be beneficial. Candidates should have completed at least the 10th grade and can apply with little to no prior experience.

We are looking for a motivated Airline Customer Service Associate in Kolkata to join our team. This role is ideal for individuals who enjoy helping others and have a passion for the airline industry. Key Responsibilities:- Assist Passengers: Greet and assist customers with check-ins, baggage inquiries, and travel information to ensure a smooth journey.- Handle Bookings: Process ticketing and changes to reservations, ensuring accurate and efficient handling of customer requests.- Address Complaints: Listen to customer concerns and resolve issues promptly, maintaining a positive and friendly attitude throughout.- Provide Information: Offer details about flight schedules, destinations, and airline policies, helping passengers make informed decisions.Required Skills and Expectations:Candidates should have a minimum education level of 10th pass. Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. A strong customer service orientation is important, as you will need to help passengers while providing a friendly and approachable demeanor. Basic computer skills are required to manage bookings and handle inquiries efficiently. Attention to detail is crucial to ensure accurate information is provided. The ideal candidate should be able to work in a fast-paced environment, handle stressful situations calmly, and be a team player who collaborates well with colleagues. This full-time position requires you to work from the office in Kolkata, engaging with customers directly to enhance their travel experience.

We are looking for a dedicated Ground Hostess to join our team in Kolkata. In this role, you will be the first point of contact for passengers, ensuring they have a smooth and pleasant experience at the airport. Your responsibilities will include:- Passenger Assistance: Help passengers with check-in procedures and provide information about their flights to ensure they feel welcomed and informed.- Baggage Handling Support: Assist passengers with their luggage, ensuring it is safely transported to the correct location, contributing to a hassle-free journey.- Check-In Guidance: Educate passengers on how to check in for their flights using self-service kiosks and provide support as needed.- Customer Service Excellence: Maintain a friendly and professional demeanor while addressing passenger inquiries and concerns, enhancing their travel experience.- Safety and Security Compliance: Follow airport safety and security regulations, ensuring all actions meet the required standards to maintain a safe environment.To excel in this role, candidates should possess excellent communication skills and a friendly attitude, showing a genuine interest in helping others. Being organized and detail-oriented is essential for managing multiple tasks efficiently. Additionally, a positive and proactive approach will enhance the overall travel experience for our passengers. While experience is not required, a willingness to learn and adapt to a fast-paced environment is crucial.

SHARE YOUR RESUME 9007706137We are looking for a dedicated Airport Executive to join our team in West Kolkata. This entry-level position is ideal for someone with a keen interest in the aviation industry, offering an excellent opportunity for recent school graduates.As an Airport Executive, your main responsibilities will include:1. Passenger Assistance: You will help passengers during check-in, boarding, and arrival, ensuring they have a smooth experience at the airport.2. Information Provision: You will provide accurate information to passengers about flight schedules, gate changes, and any queries they may have about airport services.3. Safety and Security: You will assist in maintaining airport safety protocols and address any security concerns, working closely with security personnel.4. Customer Service: You will handle queries and complaints from passengers, ensuring they receive prompt and efficient service.To succeed in this role, you should possess strong communication skills to interact effectively with passengers and colleagues. You should have a friendly, helpful attitude, as well as the ability to work well under pressure in a fast-paced environment. Basic computer knowledge is essential for managing information systems at the airport. You should be a quick learner, adaptable, and willing to take on various tasks as needed. Punctuality and reliability are crucial, as many operations depend on timely and efficient service. A high school education (10th pass) is required, with a passion for aviation being a significant asset.

As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. Your main responsibilities will include:- Check-in Assistance: Help passengers during the check-in process, ensuring their luggage is tagged correctly and they receive their boarding passes.- Baggage Handling: Safely manage passengers' bags and cargo, ensuring they are loaded and unloaded from aircraft efficiently.- Boarding Coordination: Assist in boarding procedures by checking tickets and guiding passengers to their designated aircraft, ensuring timely departures.- Customer Support: Respond to passenger inquiries and provide information about flights, boarding gates, and airport facilities.- Safety Procedures: Follow security and safety protocols meticulously to maintain a safe environment for passengers and staff.To succeed in this role, we expect the following skills:- Communication Skills: You should be able to speak clearly and effectively to assist and inform passengers.- Teamwork: Collaborate well with your colleagues to ensure efficient airport operations.- Customer Service Orientation: A friendly and helpful attitude is essential for delivering excellent service to passengers.- Attention to Detail: Being careful and attentive will help avoid mistakes during check-in, boarding, and baggage handling.- Adaptability: Be ready to work in a fast-paced environment and handle different situations as they arise.Freshers are encouraged to apply, and being a 12th pass is sufficient for this full-time position.

As an Airport Information Desk Associate, you will be the first point of contact for travelers at the airport in Kolkata. Your primary responsibility will be to provide accurate information and assistance to passengers about flights, airport services, and facilities, ensuring a pleasant travel experience.Key Responsibilities:1. Assist Passengers: Greet and engage with travelers, answering their inquiries with accurate and up-to-date information regarding flight schedules, check-in procedures, and baggage services.2. Provide Directions: Help passengers navigate the airport by giving clear directions to different terminals, gates, and facilities, ensuring they can easily find their way.3. Handle Queries: Address concerns or issues raised by passengers effectively, such as delays or cancellations, and provide necessary support to resolve them.4. Maintain Information Boards: Regularly update and monitor information displays at the desk to ensure that all details regarding flights and services are current and accurate.5. Collaborate with Staff: Work closely with other airport personnel, such as security and airline staff, to coordinate assistance for passengers and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills in English and the local language, enabling them to interact effectively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work under pressure during busy travel times. Candidates should be detail-oriented, organized, and capable of handling various passenger concerns with patience and professionalism. A high school diploma or equivalent is required, and previous experience in customer service is a plus.

We are looking for dedicated Airport Staff to join our team in Kolkata. In this role, you will be responsible for ensuring a smooth and safe experience for travelers at the airport. If you are enthusiastic and enjoy working in a fast-paced environment, we want to hear from you.Key Responsibilities:- Customer Assistance: Greet and help passengers as they navigate through the airport, providing directions and information about flights and services.- Check-in Support: Assist travelers with the check-in process, ensuring they have all necessary documents and bags are properly tagged.- Security Coordination: Work alongside security staff to ensure that all safety protocols are followed, helping to maintain a secure environment for all.- Baggage Handling: Help with the loading and unloading of luggage, ensuring that bags are handled carefully and delivered to the correct flights.- Problem Resolution: Address any passenger concerns or issues that arise, striving to resolve them efficiently and maintaining a positive service experience.To be successful in this role, you should possess strong communication skills and be able to work well under pressure. A friendly attitude is essential as you will be interacting with a diverse range of people. Being a team player and having a willingness to learn will also help you excel in this position. Prior experience is not required, making this a great opportunity for freshers. A 10th-grade education is minimum, and you should be committed to working full-time from the office.

We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This role is perfect for freshers who are enthusiastic about the aviation industry and enjoy working in a dynamic environment. Key Responsibilities:- Passenger Assistance: You will help passengers with check-in, boarding, and general inquiries, ensuring a smooth travel experience.- Baggage Handling: You will manage luggage loading and unloading, ensuring that all bags are safely transported and delivered to the correct destination.- Safety and Security Checks: You will conduct routine checks for safety and ensure compliance with airport security regulations.- Communication: You will communicate important information to passengers regarding flight updates and airport procedures, maintaining clarity and professionalism.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to interact effectively with passengers and colleagues. A friendly and helpful attitude is essential as you will be dealing with people from diverse backgrounds. Attention to detail is crucial for ensuring the safety and security of passengers and their belongings. A team-oriented mindset is essential since collaboration with other staff members will be frequent. You should be ready to work in a fast-paced environment and handle any challenges that arise with composure. Flexibility in working hours is also important, as shifts may vary.

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

As an Airport Executive, you will play a crucial role in ensuring smooth airport operations and excellent customer service. Your responsibilities will include:- Customer Service: Greet and assist passengers, providing them with information and support regarding their flights and airport services.- Check-In Assistance: Help passengers during the check-in process, ensuring they have the correct documents and guiding them through the procedures.- Baggage Handling: Manage passenger baggage by assisting with check-in, ensuring proper tags are attached, and addressing any issues related to lost or damaged luggage.- Information Desk Support: Staff the information desk to answer questions from travelers, providing them with guidance about airport facilities and services.- Security Coordination: Ensure all safety protocols are followed, coordinating with security personnel to maintain a secure airport environment.- Communication: Maintain effective communication with airline staff and airport authorities to resolve any operational issues that may arise.We expect candidates to have a positive attitude and excellent communication skills. A willingness to learn and adapt in a fast-paced environment is essential. You should be detail-oriented and able to handle multiple tasks efficiently. Punctuality and professionalism are crucial, as you will be representing the airport and interacting with a diverse range of people. As this position is geared towards freshers, no prior experience is required, but a proactive approach to learning will be an advantage.

We are looking for dedicated Airport Staff to join our team in Kolkata. This role is perfect for freshers who are eager to start their career in the aviation industry. As part of the airport team, you will be responsible for ensuring a smooth experience for all travelers.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, luggage handling, and inquiries to ensure a positive travel experience.- Security Protocols: Follow security guidelines to ensure the safety of all passengers and staff, including checking identification and luggage.- Information Assistance: Provide accurate information about flight schedules, gates, and airport amenities to help passengers navigate the airport easily.- Lost and Found Management: Help manage lost baggage and personal items by providing assistance to affected travelers and coordinating with relevant departments.- Team Collaboration: Work closely with other airport staff, including security and ground services, to maintain efficient operations and address any issues that arise.Required Skills and Expectations:- Communication Skills: You should have good verbal communication skills to interact effectively with passengers and staff.- Team Player: Ability to work well with others in a fast-paced environment is essential.- Attention to Detail: You will need to pay attention to details, especially when following security procedures and handling passenger information.- Adaptability: Be prepared to respond to various situations and adjust to changing schedules and demands.- Positive Attitude: A friendly, helpful demeanor is crucial for providing excellent customer service in a busy airport setting.

We are seeking dedicated individuals to join our team as Ground Staff in Kolkata, India. This full-time position is ideal for those looking to start their careers in the aviation sector. A minimum education of 12th grade is required, and no prior experience is necessary. Key Responsibilities:1. Customer Service: Greet passengers courteously, assist with check-in processes, and address any queries they may have to ensure a pleasant travel experience.2. Baggage Handling: Safely load and unload baggage, keeping track of all items to avoid loss or damage. 3. Safety Compliance: Follow all safety regulations and procedures diligently to ensure the safety of passengers and staff at all times.4. Team Collaboration: Work effectively with fellow team members and other departments to ensure the smooth operation of daily airport activities.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with passengers. Good organizational abilities are essential for managing tasks efficiently in a fast-paced environment. A flexible attitude and willingness to work varied shifts, including weekends and holidays, are expected. Additionally, candidates should show a commitment to providing excellent service and a desire to learn and grow within the aviation industry. Strong attention to detail and the ability to work under pressure are also important for this role.

We are seeking enthusiastic Ground Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. Key Responsibilities:1. Check-In Assistance: You will help passengers with the check-in process, ensuring a smooth and efficient experience from the moment they arrive at the airport. This includes verifying tickets and issuing boarding passes.2. Baggage Handling: Your role will involve managing passengers

As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. Passenger Assistance: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. Check-in Procedures: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. Customer Service: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. Coordination: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. Safety and Compliance: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.

An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. Key Responsibilities:- Customer Service: Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- Baggage Handling: Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- Check-In Procedures: Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- Support Team Operations: Collaborate with other ground staff and departments to maintain effective communications and operations.- Safety Compliance: Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- Problem Resolution: Address any passenger issues or complaints promptly and professionally, providing solutions where possible.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.