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Airport Executive Job Vacancies in Kolkata

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  • Fresher
  • 3.5 Lac/Yr
  • Kolkata
Customer Service Hospitality Basic Computer Skills
We seek enthusiastic Airport Staff to support daily airport operations in Kolkata, India. This full-time position is open to freshers who have completed their 12th grade.Key Responsibilities:- Customer Assistance: Greet passengers, help with inquiries, and provide direction to ensure a positive travel experience.- Ticketing Support: Assist with the check-in process, manage ticketing systems, and help passengers with rescheduling or cancellations.- Luggage Handling: Ensure the safe handling and loading of luggage, addressing any issues related to lost or damaged items.- Safety Compliance: Follow safety regulations and airport procedures, helping to maintain a secure environment for all passengers and staff.- Team Collaboration: Work closely with fellow staff members and different airport departments to maintain smooth operations.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with passengers from diverse backgrounds. A friendly and approachable attitude is essential to create a welcoming atmosphere at the airport. Basic knowledge of ticketing and check-in procedures will be beneficial, though training will be provided. Candidates should be able to work in a fast-paced environment, demonstrate problem-solving abilities, and maintain a professional demeanor at all times. Punctuality and reliability are crucial for this role to ensure continuous airport operations and customer satisfaction.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Ground Operation Ground Management Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Hospitality Aviation Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Airport Cargo Aircraft Maintenance Airline Operations Airport Operation Steward Activities Air Hostess Activities Hostess Activities English Language Airport Ticketing Personality Development Basic Computer Skills Customer Service
We are looking for dedicated and motivated individuals to join our team as Airport Staff in Kolkata. This position requires commitment and the ability to work in a fast-paced environment. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in procedures, provide information about flights, and address any concerns they may have to ensure a pleasant travel experience. - **Baggage Handling:** Responsible for the efficient loading and unloading of luggage from aircraft, ensuring items are handled with care to avoid damage.- **Security Checks:** Conduct security screenings of passengers and their luggage to uphold safety regulations, ensuring all protocols are strictly followed.- **Coordinating with Airlines:** Collaborate with various airline representatives to facilitate smooth operations and assist in resolving any issues that may arise.- **Emergency Response:** Be prepared to respond to emergencies effectively, following established protocols to ensure passenger and staff safety.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. We welcome applicants with 0 to 6 years of experience in customer service or related fields. Strong communication skills are essential to interact with passengers and team members. A positive attitude and the ability to work well under pressure are crucial. Punctuality and reliability are expected, as airport operations run on strict schedules. Flexibility to work varied shifts, including weekends and holidays, is important.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.
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Airport Operations Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Ground Staff Activities Ground Handling Airport Cargo Airport Operation
We are looking for an Airport Operations Executive to join our dynamic team in Kolkata. This entry-level position is ideal for individuals with a passion for aviation and a keen interest in ensuring smooth airport operations.Key Responsibilities:- **Monitoring Air Traffic:** You will assist in observing flight schedules and ensuring timely departures and arrivals. Keeping track of any delays and updating relevant personnel is crucial for maintaining operational efficiency.- **Passenger Assistance:** You will provide support to passengers regarding flight information, baggage claims, and navigational queries within the airport. Excellent communication skills are necessary to guide passengers effectively.- **Collaborating with Team Members:** Teamwork is vital in airport operations. You will work closely with other staff, including ground crew and security personnel, to ensure coordinated efforts in handling passenger flow and cargo.- **Maintaining Safety Standards:** Upholding safety regulations is paramount. You will learn about airport safety protocols and assist in ensuring that all operations comply with relevant laws and guidelines.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to handle various situations effectively. A basic understanding of airport operations is a plus, though no prior experience is required. The ability to work in a fast-paced environment, stay organized, and pay attention to detail will be essential for success in this role. Adaptability and a willingness to learn will help you thrive in the ever-changing airport environment.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for Airport Ticketing Staff to join our team in Kolkata. This role involves assisting passengers with ticket reservations and providing excellent customer service. No prior experience is necessary, making it a great opportunity for recent graduates.Key Responsibilities:1. **Ticket Booking**: Assist customers in booking flight tickets, ensuring all details are accurate and complete.2. **Customer Service**: Provide information about flight schedules, baggage policies, and airport facilities, addressing any queries with professionalism and courtesy.3. **Check-In Support**: Help passengers during the check-in process, ensuring they have all necessary documentation and guiding them to their next steps.4. **Handling Payments**: Process payments for ticket sales and provide receipts, ensuring all transactions are handled accurately.5. **Coordination with Airlines**: Communicate with airlines to resolve any ticketing issues and stay informed about flight updates.Required Skills and Expectations:Candidates should have completed the 12th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial for accurately managing ticket bookings and handling payments. A friendly and patient demeanor is essential for providing quality service, especially in busy airport environments. Basic computer skills to operate ticketing software and manage bookings efficiently are also required. Candidates should be willing to work in a fast-paced setting and adapt to various tasks throughout their shift.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for those looking to start their career in the aviation industry, providing essential support to ensure smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address inquiries to create a positive travel experience.- Baggage Handling: Safely manage and load/unload luggage, ensuring it is handled with care to prevent damage.- Security Checks: Conduct necessary security procedures, including screening of passengers and their belongings to ensure safety regulations are met.- Coordination: Work closely with cabin crew and other ground staff to facilitate boarding processes and manage any on-ground issues effectively.- Emergency Procedures: Stay prepared to respond to emergencies and follow safety protocols to ensure passenger and staff safety.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to engage with passengers and team members effectively. A polite and friendly demeanor is essential to enhance the customer experience. Basic problem-solving abilities are necessary to address any issues that may arise during operations. Physical fitness is important, as the role involves moving and handling luggage. A willingness to work in various shifts, including weekends and holidays, is expected in this fast-paced environment.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assist passengers with check-in processes, answer queries, and provide information about flights and services to ensure a pleasant travel experience.- **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring that luggage is safely managed and reaches the correct flights on time.- **Safety and Security Procedures**: Follow necessary safety protocols and security checks, including monitoring passenger compliance with regulations.- **Coordination with Airlines**: Work closely with airline staff to provide updates on flight schedules and manage any disruptions or delays efficiently.- **Maintaining Documentation**: Ensure that all necessary records are accurately kept, such as passenger logs and flight information.- **Problem Solving**: Address any passenger issues or complaints by offering timely solutions or escalating matters to supervisors when needed.The ideal candidate will possess strong communication skills and the ability to work well in a fast-paced environment. A friendly attitude and a willingness to assist others are essential. Adaptability and teamwork are key, as you will collaborate with different departments to ensure everything runs smoothly. Basic computer skills will be helpful for managing records and information. Finally, punctuality and reliability are crucial in this role.
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  • Fresher
  • 9.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Ground Staff Activities Cabin Crew Activities Interpersonal Skills Ground Handling Hospitality Air Traffic Control Aviation Security Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for enthusiastic individuals to join our team as Airline Ground Staff in Kolkata. This is a full-time position, ideal for freshers who have completed at least 10th grade. As part of the ground staff team, you will play a crucial role in ensuring a smooth and pleasant experience for passengers.**Key Responsibilities:**- **Check-In Assistance:** Welcome passengers at the check-in counter, handle their luggage, and ensure proper documentation for a seamless travel experience.- **Baggage Handling:** Oversee the safe loading and unloading of luggage, making sure it reaches the correct destination without damage.- **Customer Service:** Answer queries and provide information to passengers regarding flights, services, and facilities to enhance their overall experience.- **Emergency Procedures:** Be familiar with safety and emergency protocols, ensuring passenger safety and compliance with airline regulations.- **Collaboration with Team:** Work closely with other ground staff and airline personnel to coordinate efficient operations throughout the airport.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact effectively with passengers. A customer-friendly attitude and a willingness to assist others are essential. Attention to detail is needed for handling luggage and ensuring accurate documentation. Ability to work in a fast-paced environment and adapt to changing situations is important. Teamwork and a collaborative spirit will help create a positive atmosphere for both passengers and staff.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Administrative Executive Admin Executive Administration Executive Admin Administration Admin HR Human Resource Internship Human Resource Intern Human Resource Executive Ground Staff Cabin Crew Airport Executive Airport Operation
Job Summary:The Admin & HR Executive will be responsible for managing end-to-end human resource functions along with administrative operations to ensure smooth functioning of aviation operations. The role requires coordination with multiple departments, compliance with aviation regulations, and handling employee lifecycle processes efficiently. Key Responsibilities: Human Resource Functions:Handle end-to-end recruitment (sourcing, screening, interviews, onboarding)Manage employee documentation & verification (KYC, background checks, airport passes)Maintain HR records & employee databaseAssist in payroll processing & attendance managementHandle employee grievances & disciplinary actionsConduct induction and training coordinationEnsure compliance with labor laws and aviation regulatory requirementsManage exit formalities and full & final settlements Administrative Functions:Oversee office administration and facility managementCoordinate with airport authorities for ID cards, entry passes, and security clearancesManage vendor coordination (uniforms, transport, housekeeping, etc.)Maintain inventory & office suppliesHandle travel arrangements & staff logisticsEnsure smooth day-to-day operational support Compliance & Reporting:Ensure compliance with DGCA guidelines and airport authority regulationsMaintain MIS reports, HR dashboards, and audit recordsAssist during internal and external auditsTrack employee performance and attendance reports Required Skills:Strong knowledge of HR practices and labor lawsGood understanding of aviation operations and airport protocolsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office (Excel, Word, HR software)Ability to handle confidential information Qualifications:Bachelors Degree in HR / Business Administration / ManagementMBA/PGDM in HR (Preferred) Experience:1-4 years of experience in HR & AdministrationExperience in aviation, airport, or hospitality industry preferred Salary Range:3.0 LPA - 12.0 LPA (Depending on experience & location) Additional Requirements:Willingness to work in shift-based environmentAbility to work under pressure in a fast-paced airport environmentImmediate joiners preferred
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Computer Operator Ticketing Executive Passport Checking Air Hostess Human Resource Man Management Airport Ground Staff Customer Care Offline Data Entry
Urgent Hiring For Air-TicketingInterview Timing - 10 AM to 6 PmSalary Package - 30 k to 35 kSkills - Computer Operator Data Entry Back OfficeWork Experience - Fresher & 1 Year
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Ground Staff Airport Operation Ground Hostess Ground Handling Staff Ground Operations Staff Cabin Crew Air Cargo Executive Steward
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Kolkata
Airline Operations Aircraft Maintenance Airport Operation Aviation Aviation Security Cabin Crew Activities Cargo Handling Passenger Handling Hospitality
We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Kolkata
Ground Management Airport Ground Handling Ground Handling Ground Operation Aviation Ground Staff Activities
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. **Passenger Assistance:** Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. **Safety Compliance:** Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. **Customer Service:** Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. **Team Collaboration:** Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
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  • 0 - 3 yrs
  • 16.0 Lac/Yr
  • Kolkata
Good Communication Customer Manager
Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Hospitality Cargo Handling Aviation Security Basic Computer Skills Airline Operations Customer Service
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Handling Cargo Cargo Executive Freight Forwarding Air Freight Freight Manager Airport Manager Airport Management Airport Operation Airport Executive Airport Cargo Airport Supervisor Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Technician Aircraft Handling Aircraft Mechanic Ground Staff Airport Operation Airport Manager Airport Staff Aircraft Engineer
An Aircraft Maintenance Technician (AMT) is responsible for inspecting, repairing, and maintaining aircraft to ensure they are safe, airworthy, and compliant with aviation regulations. This is a safety-critical job where precision, documentation, and teamwork matter every day.Key ResponsibilitiesPerform routine inspections (pre-flight, transit, daily, weekly).Troubleshoot mechanical, hydraulic, electrical, and avionics faults.Repair or replace defective components (engines, landing gear, control systems).Use diagnostic tools, manuals, and maintenance software.Complete and certify maintenance records and logbooks.Ensure compliance with airworthiness directives and safety standards.Coordinate with pilots, engineers, and ground staff.Maintain cleanliness and tool control in work areas.Types of Maintenance WorkLine maintenance quick checks and fixes between flights.Base/heavy maintenance detailed inspections, structural work, major overhauls.Component/shop maintenance repairing parts removed from aircraft.Skills & CompetenciesStrong mechanical and electrical knowledge.Ability to read technical manuals and schematics.Troubleshooting and analytical thinking.Attention to detail and safety awareness.Physical stamina; ability to work in shifts, nights, outdoors.Team coordination and communication.Educational QualificationAME/AMT diploma or degree in aircraft maintenance/aviation engineering.Licensing from aviation authorities (where required).Type rating on specific aircraft is a big advantage.Tools & Equipment UsedHand and power tools.Aircraft jacks and hydraulic rigs.Testing and calibration equipment.Digital maintenance tracking systems.Work EnvironmentAirport ramps.Maintenance hangars.Repair workshops.May involve noise, heights, and varied weather conditions.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Hostess Flight Attendant Flight Supervisor Flight Steward Cabin Crew Air Traffic Controller Airport Manager Crew Member Air Ticketing Executive Front Desk Executive
Job SummaryAn Air Hostess (also known as Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes providing excellent customer service, handling in-flight emergencies, and representing the airline professionally.Key ResponsibilitiesWelcome passengers on board and assist with seating arrangementsConduct pre-flight safety checks and demonstrate safety proceduresEnsure compliance with aviation safety rules and regulationsServe food, beverages, and in-flight services to passengersAssist passengers with special needs (children, elderly, disabled)Handle passenger queries, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the aircraft cabinCoordinate with pilots and fellow cabin crew membersEnsure proper landing procedures and passenger disembarkationEligibility Criteria (Typical)Minimum qualification: 10+2 (any stream)Age: Usually 1827 years (varies by airline)Height & arm reach: As per airline standardsGood eyesight (correctable vision accepted by most airlines)Excellent communication skills in English & Hindi (additional languages are a plus)Pleasant personality with customer-service orientationSkills RequiredStrong interpersonal and communication skillsCustomer service and problem-solving abilitiesCalmness under pressure and emergency situationsTeamwork and adaptabilityProfessional grooming and etiquetteWork EnvironmentIrregular working hours, including nights, weekends, and holidaysDomestic and international travel opportunitiesFast-paced and customer-focused environmentSalary Freshers: 30,000 60,000 per monthExperienced crew: 80,000+ per monthAdditional benefits: Free/discounted air travel, layover allowances, insurance
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  • Fresher
  • Kolkata
Airport Ticketing Cargo Handling Aviation Customer Service Airline Operations Personality Development Aviation Security
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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Freshers For Air Cargo Executive - Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 5.0 Lac/Yr
  • Dumdum Kolkata
Airport Cargo Air Cargo Aviation
An Air Cargo Executive manages the end-to-end logistics of transporting goods by air, acting as the primary liaison between shippers, airlines, and customs. Key duties include documenting shipments (Air Waybills), booking space, ensuring compliance with safety regulations (DG cargo), and supervising loading/unloading to meet schedules. Key Responsibilities:Documentation & Compliance: Preparing and verifying air waybills, invoices, and ensuring compliance with international air regulations and customs requirements.Operations Management: Coordinating the physical handling, weighing, labeling, and storage of cargo to ensure proper loading.Customer Service & Tracking: Communicating with clients regarding shipment status, resolving issues, and tracking cargo.Capacity Planning: Liaising with airlines for cargo space management and booking.Safety & Security: Ensuring dangerous goods (DG) are handled correctly and adhering to safety procedures. Required Skills & Qualifications:Knowledge: Proficiency in import/export procedures and cargo management software.Skills: Strong communication, interpersonal skills, and proficiency in MS Office.Experience: 13 years in cargo operations, logistics, or aviation.Certification: Dangerous Goods (DG) certification is highly desirable. Common Job Titles: Air Cargo Executive, Cargo Operations Agent, Freight Forwarding Executive, Export Executive.
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Fresher hiring for Ground Staff Supervisor

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Airport Operation Airport Ground Handling
As a Ground Staff Supervisor, you will be responsible for overseeing the activities of ground staff at Dumdum Kolkata airport. Your key responsibilities will include managing staff schedules, monitoring performance, ensuring compliance with safety regulations, and resolving customer service issues. You will also be required to train new employees, communicate effectively with team members, and maintain a positive work environment. The ideal candidate should have strong leadership skills, excellent communication abilities, and the ability to work efficiently in a fast-paced environment. A high school diploma or equivalent is required for this position.
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Fresher hiring for Air Ticketing Executive

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 6.5 Lac/Yr
  • Dumdum Kolkata
Air Ticketing Ticket Booking Customer Relationship
The Airport Ticketing Staff will be responsible for assisting customers with ticketing and check-in services at the airport in Dumdum, Kolkata. Key responsibilities include greeting passengers, checking and issuing tickets, processing payments, and providing information on flight schedules. The ideal candidate should have a 12th pass qualification and be a fresher with excellent communication and customer service skills. They should be detail-oriented, organized, and able to work efficiently in a fast-paced environment. Attention to detail, accuracy, and the ability to work well under pressure are essential for this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airport Ground Staff RESHER Fresher Air Cargo
As an Airport Ground Staff member in Kolkata, you will play an essential role in ensuring smooth operations at the airport. Your primary focus will be on assisting passengers and managing airport processes efficiently.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and any inquiries they may have, ensuring a pleasant travel experience.- **Baggage Handling:** Safely manage luggage and cargo, from check-in to delivery at the baggage claim area. This includes loading and unloading baggage from aircraft.- **Check-in Services:** Operate check-in counters by verifying passenger tickets and issuing boarding passes, helping to maintain efficient passenger flow.- **Safety and Security Checks:** Ensure compliance with safety regulations and assist in conducting security checks on passengers and their belongings.- **Customer Service:** Address passenger complaints and problems promptly and professionally, promoting a positive image of the airline.**Required Skills and Expectations:**Candidates must have a minimum educational qualification of 10th pass and should be eager to learn and grow in the aviation industry. Good communication and interpersonal skills are essential for interacting effectively with passengers and team members. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A basic understanding of safety protocols and a willingness to work flexible hours, including weekends and holidays, are also important. Previous experience is not required, making this an ideal opportunity for new graduates or those seeking their first job in aviation.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This is an entry-level position ideal for candidates with a passion for customer service and an interest in the aviation industry.**Key Responsibilities:**- **Greeting Passengers:** Welcome passengers at arrival and departure points, ensuring they feel comfortable and valued as they start or finish their journey.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to ensure a smooth travel experience.- **Providing Information:** Offer accurate information about flight schedules, airport facilities, and services available, assisting passengers with any inquiries they may have.- **Handling Baggage:** Assist in managing checked baggage and address lost or damaged luggage issues promptly and professionally.- **Customer Support:** Address passenger concerns and complaints efficiently, ensuring they feel heard and their issues are resolved quickly.- **Safety Compliance:** Follow airport security and safety protocols diligently to maintain a safe environment for all passengers and staff.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of a 10th pass. Strong communication skills are essential, as the job involves interacting with diverse passengers. Patience and a customer-friendly attitude are crucial for resolving issues effectively. Applicants should be willing to work flexible hours, including weekends and holidays, to meet the operational needs of the airport. A basic understanding of computers and ticketing systems will be beneficial.
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  • Fresher
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Airport Cargo
As an Air Ticketing Staff member in Kolkata, your role will involve providing excellent service to customers and efficiently managing ticketing processes. **Key Responsibilities:**- **Ticket Booking:** Handle customer requests for flight bookings, ensuring all details are accurate and comply with airline procedures.- **Customer Support:** Assist passengers with inquiries about flight schedules, fares, and travel options, providing friendly and helpful service.- **Data Entry:** Input and maintain accurate booking information in the system, ensuring all records are updated and error-free.- **Payment Processing:** Manage payment transactions securely and confirm bookings upon successful payment.- **Problem Resolution:** Address and resolve any issues that may arise with bookings or customer complaints in a timely manner.- **Coordination with Airlines:** Communicate with airlines regarding special requests and changes, ensuring smooth operations.**Required Skills and Expectations:**Candidates should possess strong communication skills, as they will interact with customers regularly. Attention to detail is crucial for maintaining accurate booking records and addressing customer needs effectively. Basic computer skills are required to manage ticketing software and data entry tasks. Freshers with a 10th-grade education are encouraged to apply. A proactive attitude and willingness to learn about the travel industry are essential. Male candidates are preferred for this position, and it is a full-time office-based job.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Berhampur Ground Staff Airport Operation Air Cargo Executive Freight Management International Logistics
We are looking for an Air Cargo Executive to join our team in Kolkata. The role is ideal for those who have a keen interest in air cargo operations and wish to build a career in logistics.**Key Responsibilities:**- **Coordinate Air Shipments:** Manage the scheduling and routing of air cargo shipments to ensure timely deliveries.- **Documentation:** Prepare and process all necessary documentation related to air freight, including bills of lading and customs paperwork.- **Customer Interaction:** Communicate with customers to provide updates on shipment statuses and address any queries or concerns.- **Cargo Tracking:** Monitor the movement of cargo and use tracking systems to ensure smooth operations from origin to destination.- **Team Collaboration:** Work closely with other departments, such as sales and warehouse, to facilitate efficient cargo handling and operations.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with clients and team members. Basic knowledge of air cargo processes and regulations is preferred but not required, as on-the-job training will be provided. Attention to detail is crucial to ensure accuracy in documentation and shipment tracking. A proactive attitude and ability to work under pressure will be essential for managing tight deadlines. Proficiency in using computers and handling software applications related to cargo operations will enhance performance in this role. An educational background of at least 12th grade is necessary, and experience ranging from 0 to 6 years in the logistics industry is welcome.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Kolkata
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive in Kolkata, you will play a vital role in ensuring smooth ground operations. This entry-level position is ideal for individuals looking to start their career in the aviation sector.Key Responsibilities:1. **Cargo Handling**: You will assist with loading and unloading baggage and cargo from aircraft, ensuring it is done safely and efficiently.2. **Equipment Management**: You will operate ground support equipment such as tugs and conveyor belts, ensuring everything is functioning properly for smooth operations.3. **Safety Compliance**: You will follow safety protocols and guidelines to ensure a secure working environment for yourself and your colleagues.4. **Team Coordination**: You will work closely with other ramp staff and aircraft crews, maintaining open communication to manage the movement of baggage effectively.5. **Reporting Issues**: You will document any equipment malfunctions or safety hazards, reporting them to supervisors promptly to facilitate necessary repairs or corrective actions.Required Skills and Expectations:Applicants should have completed at least the 10th grade. As this position is suited for individuals with 0-1 year of experience, a readiness to learn and accept guidance is essential. You must be physically fit, able to perform manual tasks, and work in various weather conditions. A strong work ethic, punctuality, and the ability to work in a team are critical for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
We are seeking a dedicated Airport Operations Executive to join our team in Kolkata. This entry-level position is ideal for individuals with a passion for the aviation industry and a willingness to learn. Key Responsibilities:- **Passenger Assistance**: Help passengers with check-in, boarding procedures, and resolve any inquiries or issues they may have during their airport experience.- **Coordination with Teams**: Work closely with various teams, including security, ground staff, and airline representatives, to ensure smooth operations at the airport.- **Flight Information Monitoring**: Keep track of flight schedules and updates, ensuring accurate information is communicated to passengers and team members.- **Safety and Compliance**: Adhere to all safety regulations and airport protocols to ensure a secure environment for both passengers and staff.Required Skills and Expectations:Candidates for this role should possess excellent communication skills and a friendly demeanor, as you will interact with diverse individuals daily. Basic computer skills are necessary for handling operational tasks and updating records. Attention to detail is important to ensure accuracy in passenger information and flight schedules. Being a team player with a positive attitude will help you thrive in the fast-paced airport environment. Familiarity with airport operations is a plus but not mandatory, as training will be provided to the right candidates.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for dedicated Ground Operations Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are eager to start their careers in operations and logistics. Key Responsibilities:1. **Baggage Handling**: Ensure the correct loading and unloading of baggage, maintaining careful attention to detail to prevent loss and damage.2. **Passenger Assistance**: Provide assistance to passengers for check-in and boarding processes, ensuring a smooth experience from start to finish.3. **Facility Maintenance**: Help maintain a clean and organized work area, ensuring that all equipment and facilities are in good order.4. **Document Verification**: Conduct checks on necessary travel documents to ensure compliance with company policies and regulations.5. **Communication**: Work closely with team members and other departments to ensure all operations run smoothly and assist in resolving any issues that may arise.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess a positive attitude and strong communication skills. A willingness to learn and adapt to new challenges is essential, as is the ability to work effectively in a team environment. Attention to detail and a commitment to delivering excellent service are critical to success in this role. Flexibility in working hours is also expected, given the nature of the operations environment. No prior experience is necessary; however, a passion for the industry is a plus.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airport Operation Interpersonal Skills Hospitality Air Traffic Control Cabin Crew Activities Airport Ground Handling Ground Management Ground Handling Ground Staff Activities Cargo Handling Passenger Handling Airport Cargo Ground Operation Aviation Security Aviation Airline Operations
**Airport Ground Staff Job Description - Kolkata (West Bengal)****Job Title:** Airport Ground Staff**Location:** Kolkata, West Bengal**Salary Range:**
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Hiring Fresher - Air Hostess - Kolkata

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Hostess Flight Attendant Flight Steward Cabin Crew Cabin Attendant Ground Staff Ground Handling Staff Ground Operation Ground Management Airport Operation Airport Staff Airport Manager
Job OverviewAn Air Hostess (Cabin Crew) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide in-flight services, handle passenger queries, and maintain safety standards while representing the airlines brand professionally. The role requires excellent communication, a service-oriented attitude, and the ability to manage emergencies effectively.Key Responsibilities Safety & Security DutiesConduct pre-flight checks of emergency and safety equipment.Demonstrate and explain safety procedures and emergency protocols to passengers.Ensure passenger compliance with seat belt, baggage, and electronic device regulations.Administer first aid and manage emergencies when necessary.Coordinate with pilots and ground staff regarding safety or security issues. Passenger ServiceWelcome passengers onboard and assist with seating and cabin orientation.Provide in-flight services, including meals, beverages, and duty-free sales.Assist passengers with special needs, such as elderly passengers, children, or passengers with disabilities.Handle passenger inquiries, complaints, and requests politely and efficiently.Maintain passenger comfort and ensure a positive in-flight experience. Operational & Administrative TasksMaintain accurate records of passenger counts, incidents, and service reports.Monitor cabin inventory and report shortages or damages.Ensure cleanliness and orderliness of the cabin before, during, and after flights.Support boarding and disembarkation to maintain smooth operations.Skills & CompetenciesCore Skills:Excellent communication and interpersonal abilitiesStrong customer service orientationProfessional presentation and groomingProblem-solving and decision-making capabilitiesCalmness under pressure and in emergenciesTechnical Skills:Knowledge of aviation safety procedures and in-flight operationsFamiliarity with aircraft equipment and cabin safety gearBasic understanding of airline operations and protocolsPersonal Attributes:Patience, empathy, and cultural sensitivityTeamwork and coordination skillsFlexibility to work on irregular schedules, including nights, weekends, and holidaysAttention to detail and high sense of responsibilityEducational QualificationsMinimum: 10+2 (Higher Secondary) or equivalent qualificationPreferred: Diploma/Degree in Aviation, Hospitality, or Travel ManagementCertifications: First Aid/CPR and DGCA-approved Cabin Crew Course (for India)ExperienceEntry Level: Freshers with strong communication and presentation skills may apply.Experienced: Prior customer service, hospitality, or cabin crew experience is an advantage.Physical & Appearance StandardsGood health and fitness (meeting airline medical standards)Height: Typically 155 cm (female) / 170 cm (male) minimum (varies by airline)Vision: Correctable to 6/6Professional appearance; no visible tattoos or body piercings while in uniformWork EnvironmentAirport terminals and in-flight environmentsShift-based schedules including long-haul flights, weekends, and holidaysExposure to different climates and time zonesHigh interaction with passengers, crew, and ground staff
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Account Executive Core Accounting Finance Skills Expense Management Analytical Problem-Solving Organizational & Administrative Communication Multi Tasking Administrative
Position OverviewAn Accounts Executive is responsible for managing day-to-day accounting operations, maintaining accurate financial records, and supporting compliance with statutory regulations. The role requires strong knowledge of accounting principles, proficiency with financial software, and excellent attention to detail to ensure smooth financial operations and timely reporting.Key ResponsibilitiesAccounting & BookkeepingMaintain general ledgers, journals, and supporting documents.Prepare and post journal entries, invoices, and expense records.Manage accounts payable (AP) and accounts receivable (AR) functions.Perform bank reconciliations and monitor cash flow.Assist with month-end and year-end closing activities.Financial Reporting & CompliancePrepare financial statements including Balance Sheet, P&L, and Cash Flow reports.Support statutory audits, internal audits, and compliance checks.Ensure adherence to accounting standards (IFRS, GAAP, or local standards).Assist in preparation and filing of taxes (GST, VAT, TDS, etc., as per jurisdiction).Maintain proper documentation for compliance and recordkeeping.Analysis & BudgetingAssist in preparation of budgets, forecasts, and variance analysis.Prepare MIS (Management Information System) reports for management review.Identify discrepancies in accounts and recommend corrective actions.Support cost control and expense management initiatives.Operational SupportCoordinate with vendors, clients, and internal teams regarding payments and settlements.Process payroll, employee reimbursements, and advances as required.Ensure proper documentation, filing systems, and digital recordkeeping.Support finance managers and senior accountants in ad-hoc tasks and projects.Required Skills & CompetenciesStrong knowledge of accounting principles and standardsProficiency in accounting software (Tally ERP, QuickBooks, SAP, Oracle, Zoho, etc.)Advanced MS Excel skills (pivot tables, formulas, VLOOKUP, HLOOKUP)Accuracy, attention to detail, and strong analytical skillsAbility to handle multiple tasks and meet deadlinesStrong communication and interpersonal skillsEthical conduct and confidentiality in financial data handlingQualificationsBachelors degree in Accounting, Finance, Commerce, or related field06 years of accounting or finance experience (depending on role level)Certification in accounting software (Tally, SAP, QuickBooks) preferredKnowledge of taxation laws and compliance standardsFresh graduates with internship experience may be considered for junior roles
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Admin Executive Administration Administrator Executive HR Admin Executive Ground Staff Ground Operation Ground Management Airport Staff Human Resource Management Human Resource Intern
The position of Admin Executive requires a professional with excellent organizational and administrative skills. The responsibilities of an Admin Executive include managing office operations, coordinating administrative activities, and providing support to staff and management. Key responsibilities include:- Managing office supplies and equipment- Handling day-to-day administrative tasks- Maintaining employee records and files- Coordinating meetings and appointments- Assisting with recruitment and onboarding processes- Handling travel arrangements and expense reports
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Kolkata
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent Air Cargo Executive Air Ticketing Associate
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant experience at the airport. This position is ideal for recent school graduates looking to start their career in the aviation industry.Key Responsibilities:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they receive their boarding passes and any necessary information for their flights.- **Baggage Handling**: Workers in this role will assist passengers with their luggage, making sure they are tagged correctly and directed to the right areas for boarding.- **Customer Support**: You will address passenger inquiries and concerns, providing them with clear and helpful information about flights, airport facilities, and other travel-related services.- **Coordination with Team Members**: You will work closely with other airport staff, ensuring efficient operations and smooth service delivery to passengers.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers from diverse backgrounds. Attention to detail is crucial for managing check-in processes and baggage correctly. A friendly and approachable demeanor is essential, as you will be the face of the airports customer service. Basic computer skills are expected, as you will be using airport systems to assist passengers. A willingness to work in a fast-paced environment and flexibility with shifts is important for success in this role.
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Freshers For Airport Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Personality Development Basic Computer Skills Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Direct Sales
We are seeking enthusiastic Airport Staff to join our team in Kolkata. This entry-level position is ideal for individuals looking to start a career in the aviation industry and requires a keen interest in customer service.Key Responsibilities:1. Customer Assistance: Welcome and guide passengers through the airport, answering their queries and providing essential information about flights and services.2. Check-in and Boarding: Assist passengers with check-in processes, ensuring they have the correct documents and luggage complies with airline regulations. Help with boarding procedures to ensure a smooth and timely departure.3. Baggage Handling: Support with baggage check-in and retrieval, monitoring luggage on the conveyor belts, and assisting passengers with their bags when needed.4. Safety and Security: Ensure that airport safety protocols are followed, including screening luggage and maintaining a secure environment for passengers and staff.5. Communication: Liaise between passengers and other airport staff, relaying information about flight delays, cancellations, and other updates.Required Skills and Expectations:Candidates should have a completed 12th-grade education and a friendly, positive attitude. Strong communication skills in both English and local languages are essential to assist a diverse group of passengers. Attention to detail, the ability to stay calm under pressure, and teamwork are also important. This role requires flexibility, as shifts may vary, including weekends and holidays.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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12th Pass Freshers For Airport Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Air Traffic Control Passenger Handling Aviation Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. This position is suitable for candidates with no prior experience, making it an excellent opportunity for recent school graduates.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process by verifying their tickets and baggage, ensuring a smooth and friendly experience.- **Baggage Handling:** Manage the collection, loading, and unloading of passenger luggage, ensuring that it is safely transported to the correct destinations.- **Customer Service:** Provide excellent service by answering inquiries, providing information about flights, and helping passengers with special needs or requests.- **Security Checks Coordination:** Assist in coordinating security checks for passengers and their baggage, ensuring compliance with regulations.- **Boarding Process Management:** Oversee the boarding process, helping passengers board the aircraft in an organized manner and ensuring that all protocols are followed.**Required Skills and Expectations:**You should have a minimum education of 12th grade and excellent communication skills to interact effectively with passengers and colleagues. A friendly demeanor and a strong customer service approach are essential for creating a positive travel experience. Ability to work in a team is important, as you will be collaborating with other ground staff and airport personnel. Punctuality and adherence to schedules are crucial in this fast-paced environment. Basic computer skills will also be valuable for tasks such as checking flight statuses.
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