Ground Operations Staff Job Vacancies in Kolkata

We are looking for dedicated Ground Operations Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are eager to start their careers in operations and logistics. Key Responsibilities:1. **Baggage Handling**: Ensure the correct loading and unloading of baggage, maintaining careful attention to detail to prevent loss and damage.2. **Passenger Assistance**: Provide assistance to passengers for check-in and boarding processes, ensuring a smooth experience from start to finish.3. **Facility Maintenance**: Help maintain a clean and organized work area, ensuring that all equipment and facilities are in good order.4. **Document Verification**: Conduct checks on necessary travel documents to ensure compliance with company policies and regulations.5. **Communication**: Work closely with team members and other departments to ensure all operations run smoothly and assist in resolving any issues that may arise.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess a positive attitude and strong communication skills. A willingness to learn and adapt to new challenges is essential, as is the ability to work effectively in a team environment. Attention to detail and a commitment to delivering excellent service are critical to success in this role. Flexibility in working hours is also expected, given the nature of the operations environment. No prior experience is necessary; however, a passion for the industry is a plus.

We are looking for an Airport Operations Executive to join our dynamic team in Kolkata. This entry-level position is ideal for individuals with a passion for aviation and a keen interest in ensuring smooth airport operations.Key Responsibilities:- **Monitoring Air Traffic:** You will assist in observing flight schedules and ensuring timely departures and arrivals. Keeping track of any delays and updating relevant personnel is crucial for maintaining operational efficiency.- **Passenger Assistance:** You will provide support to passengers regarding flight information, baggage claims, and navigational queries within the airport. Excellent communication skills are necessary to guide passengers effectively.- **Collaborating with Team Members:** Teamwork is vital in airport operations. You will work closely with other staff, including ground crew and security personnel, to ensure coordinated efforts in handling passenger flow and cargo.- **Maintaining Safety Standards:** Upholding safety regulations is paramount. You will learn about airport safety protocols and assist in ensuring that all operations comply with relevant laws and guidelines.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to handle various situations effectively. A basic understanding of airport operations is a plus, though no prior experience is required. The ability to work in a fast-paced environment, stay organized, and pay attention to detail will be essential for success in this role. Adaptability and a willingness to learn will help you thrive in the ever-changing airport environment.

We are looking for dedicated and motivated individuals to join our team as Airport Staff in Kolkata. This position requires commitment and the ability to work in a fast-paced environment. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in procedures, provide information about flights, and address any concerns they may have to ensure a pleasant travel experience. - **Baggage Handling:** Responsible for the efficient loading and unloading of luggage from aircraft, ensuring items are handled with care to avoid damage.- **Security Checks:** Conduct security screenings of passengers and their luggage to uphold safety regulations, ensuring all protocols are strictly followed.- **Coordinating with Airlines:** Collaborate with various airline representatives to facilitate smooth operations and assist in resolving any issues that may arise.- **Emergency Response:** Be prepared to respond to emergencies effectively, following established protocols to ensure passenger and staff safety.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. We welcome applicants with 0 to 6 years of experience in customer service or related fields. Strong communication skills are essential to interact with passengers and team members. A positive attitude and the ability to work well under pressure are crucial. Punctuality and reliability are expected, as airport operations run on strict schedules. Flexibility to work varied shifts, including weekends and holidays, is important.

We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for those looking to start their career in the aviation industry, providing essential support to ensure smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address inquiries to create a positive travel experience.- Baggage Handling: Safely manage and load/unload luggage, ensuring it is handled with care to prevent damage.- Security Checks: Conduct necessary security procedures, including screening of passengers and their belongings to ensure safety regulations are met.- Coordination: Work closely with cabin crew and other ground staff to facilitate boarding processes and manage any on-ground issues effectively.- Emergency Procedures: Stay prepared to respond to emergencies and follow safety protocols to ensure passenger and staff safety.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to engage with passengers and team members effectively. A polite and friendly demeanor is essential to enhance the customer experience. Basic problem-solving abilities are necessary to address any issues that may arise during operations. Physical fitness is important, as the role involves moving and handling luggage. A willingness to work in various shifts, including weekends and holidays, is expected in this fast-paced environment.

As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.

We are looking for enthusiastic individuals to join our team as Airline Ground Staff in Kolkata. This is a full-time position, ideal for freshers who have completed at least 10th grade. As part of the ground staff team, you will play a crucial role in ensuring a smooth and pleasant experience for passengers.**Key Responsibilities:**- **Check-In Assistance:** Welcome passengers at the check-in counter, handle their luggage, and ensure proper documentation for a seamless travel experience.- **Baggage Handling:** Oversee the safe loading and unloading of luggage, making sure it reaches the correct destination without damage.- **Customer Service:** Answer queries and provide information to passengers regarding flights, services, and facilities to enhance their overall experience.- **Emergency Procedures:** Be familiar with safety and emergency protocols, ensuring passenger safety and compliance with airline regulations.- **Collaboration with Team:** Work closely with other ground staff and airline personnel to coordinate efficient operations throughout the airport.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact effectively with passengers. A customer-friendly attitude and a willingness to assist others are essential. Attention to detail is needed for handling luggage and ensuring accurate documentation. Ability to work in a fast-paced environment and adapt to changing situations is important. Teamwork and a collaborative spirit will help create a positive atmosphere for both passengers and staff.

We are looking for enthusiastic and dedicated individuals to join our team as Airlines Cabin Crew in Kolkata. This role is crucial for providing a safe and enjoyable flying experience for passengers. **Key Responsibilities:**- **Ensure Passenger Safety:** You will conduct safety demonstrations, check emergency equipment, and help passengers during emergencies to ensure their safety throughout the flight.- **Provide Excellent Customer Service:** Engage with passengers, answer their questions, and attend to their needs, ensuring a pleasant travel experience.- **Serve Meals and Beverages:** You will be responsible for serving food and drinks, maintaining high standards of presentation and hygiene.- **Maintain Cabin Cleanliness:** Keep the cabin tidy and organized throughout the flight by cleaning up spills and ensuring all items are properly stowed.- **Assist Passengers with Boarding and Disembarking:** Support passengers in getting on and off the aircraft, ensuring the process is smooth and efficient.**Required Skills and Expectations:**- **Strong Communication Skills:** Ability to communicate clearly and effectively with passengers and team members is essential.- **Team Player:** You must work well with other crew members to ensure a collaborative and efficient working environment.- **Customer-Centric Mindset:** A friendly attitude and willingness to go the extra mile to meet passengers needs are key.- **Problem-Solving Abilities:** You should have the ability to stay calm under pressure and resolve issues quickly and effectively.- **Flexibility:** Willingness to work irregular hours, including weekends and holidays, to meet flight schedules. Candidates should be at least 12th pass and have 0-1 year of experience in a related field.

Job Summary:The Admin & HR Executive will be responsible for managing end-to-end human resource functions along with administrative operations to ensure smooth functioning of aviation operations. The role requires coordination with multiple departments, compliance with aviation regulations, and handling employee lifecycle processes efficiently. Key Responsibilities: Human Resource Functions:Handle end-to-end recruitment (sourcing, screening, interviews, onboarding)Manage employee documentation & verification (KYC, background checks, airport passes)Maintain HR records & employee databaseAssist in payroll processing & attendance managementHandle employee grievances & disciplinary actionsConduct induction and training coordinationEnsure compliance with labor laws and aviation regulatory requirementsManage exit formalities and full & final settlements Administrative Functions:Oversee office administration and facility managementCoordinate with airport authorities for ID cards, entry passes, and security clearancesManage vendor coordination (uniforms, transport, housekeeping, etc.)Maintain inventory & office suppliesHandle travel arrangements & staff logisticsEnsure smooth day-to-day operational support Compliance & Reporting:Ensure compliance with DGCA guidelines and airport authority regulationsMaintain MIS reports, HR dashboards, and audit recordsAssist during internal and external auditsTrack employee performance and attendance reports Required Skills:Strong knowledge of HR practices and labor lawsGood understanding of aviation operations and airport protocolsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office (Excel, Word, HR software)Ability to handle confidential information Qualifications:Bachelors Degree in HR / Business Administration / ManagementMBA/PGDM in HR (Preferred) Experience:1-4 years of experience in HR & AdministrationExperience in aviation, airport, or hospitality industry preferred Salary Range:3.0 LPA - 12.0 LPA (Depending on experience & location) Additional Requirements:Willingness to work in shift-based environmentAbility to work under pressure in a fast-paced airport environmentImmediate joiners preferred

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month

Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.

We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.

We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. **Passenger Assistance:** Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. **Safety Compliance:** Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. **Customer Service:** Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. **Team Collaboration:** Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.

Join our dynamic team in Kolkata as a cabin crew Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling.As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.

Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.

- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.

Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.

An Aircraft Maintenance Technician (AMT) is responsible for inspecting, repairing, and maintaining aircraft to ensure they are safe, airworthy, and compliant with aviation regulations. This is a safety-critical job where precision, documentation, and teamwork matter every day.Key ResponsibilitiesPerform routine inspections (pre-flight, transit, daily, weekly).Troubleshoot mechanical, hydraulic, electrical, and avionics faults.Repair or replace defective components (engines, landing gear, control systems).Use diagnostic tools, manuals, and maintenance software.Complete and certify maintenance records and logbooks.Ensure compliance with airworthiness directives and safety standards.Coordinate with pilots, engineers, and ground staff.Maintain cleanliness and tool control in work areas.Types of Maintenance WorkLine maintenance quick checks and fixes between flights.Base/heavy maintenance detailed inspections, structural work, major overhauls.Component/shop maintenance repairing parts removed from aircraft.Skills & CompetenciesStrong mechanical and electrical knowledge.Ability to read technical manuals and schematics.Troubleshooting and analytical thinking.Attention to detail and safety awareness.Physical stamina; ability to work in shifts, nights, outdoors.Team coordination and communication.Educational QualificationAME/AMT diploma or degree in aircraft maintenance/aviation engineering.Licensing from aviation authorities (where required).Type rating on specific aircraft is a big advantage.Tools & Equipment UsedHand and power tools.Aircraft jacks and hydraulic rigs.Testing and calibration equipment.Digital maintenance tracking systems.Work EnvironmentAirport ramps.Maintenance hangars.Repair workshops.May involve noise, heights, and varied weather conditions.

The Air Traffic Controller (ATC) is responsible for ensuring the safe, orderly, and efficient movement of aircraft within assigned airspace and at airports. The role involves monitoring and directing aircraft takeoffs, landings, and en-route flights through precise communication, radar coordination, and adherence to aviation safety standards. Key ResponsibilitiesMonitor and manage aircraft movements in assigned airspace sectors or airport areas.Issue clearances and instructions for takeoff, landing, and en-route operations.Maintain safe separation between aircraft to prevent collisions.Operate radar, radio, and communication systems to track flight progress.Coordinate with pilots, ground controllers, approach/departure controllers, and neighboring control units.Provide accurate weather updates, traffic information, and route changes to pilots.Respond to emergencies or unusual situations, providing guidance for safe landings.Manage and update flight progress strips, radar data, and communication logs.Enforce compliance with aviation laws, safety regulations, and airspace procedures.Maintain constant situational awareness and make time-critical decisions.Participate in periodic training, simulations, and certification renewals. Required Skills & CompetenciesExcellent decision-making and situational awarenessStrong communication and radio transmission clarity (ICAO standard English)Advanced multitasking and problem-solving abilitiesAbility to work under pressure and remain calm in emergenciesHigh levels of concentration, accuracy, and attention to detailSound knowledge of air traffic control systems, navigation aids, and radar operationsFamiliarity with aviation meteorology and aircraft performance characteristicsComputer literacy and ability to use ATC software and radar consolesStrong teamwork, responsibility, and professional discipline Educational & Professional RequirementsMinimum: Bachelors Degree (preferably in Science, Engineering, or Aviation-related field)Must have completed ATC training and certification from a recognized authority (e.g., AAI, ICAO, DGCA, FAA, or EASA)Must hold a valid Air Traffic Controller LicenseProficiency in English (ICAO Level 4 or above)Medical fitness certification as per aviation standards Work EnvironmentHigh-security and high-focus operational environmentShift-based duty schedule (247 operations)Work conducted in control towers, radar rooms, or area control centersRequires constant communication, attention, and decision-making

As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.

As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assist passengers with check-in processes, answer queries, and provide information about flights and services to ensure a pleasant travel experience.- **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring that luggage is safely managed and reaches the correct flights on time.- **Safety and Security Procedures**: Follow necessary safety protocols and security checks, including monitoring passenger compliance with regulations.- **Coordination with Airlines**: Work closely with airline staff to provide updates on flight schedules and manage any disruptions or delays efficiently.- **Maintaining Documentation**: Ensure that all necessary records are accurately kept, such as passenger logs and flight information.- **Problem Solving**: Address any passenger issues or complaints by offering timely solutions or escalating matters to supervisors when needed.The ideal candidate will possess strong communication skills and the ability to work well in a fast-paced environment. A friendly attitude and a willingness to assist others are essential. Adaptability and teamwork are key, as you will collaborate with different departments to ensure everything runs smoothly. Basic computer skills will be helpful for managing records and information. Finally, punctuality and reliability are crucial in this role.

Operations & Handling: Supervise the loading, unloading, and proper storage of cargo, ensuring compliance with safety standards and, if applicable, dangerous goods regulations.Documentation: Prepare, verify, and process cargo documents, including invoices, shipping bills, and Air Waybills.Logistics & Tracking: Coordinate with airlines, ground handling teams, and customers to track shipment movements and provide updates.

We are looking for dedicated Ground Operations Staff to join our team in Kolkata. This is an entry-level position suitable for candidates who have just completed their 10th grade education. As a vital part of our airport operations, you will ensure the smooth running of daily ground activities.Key Responsibilities:- **Assisting Passengers**: Help travelers with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- **Monitoring Flights**: Keep track of flight schedules, assist with boarding announcements, and provide information to passengers regarding their flights.- **Maintaining Cleanliness**: Ensure that the waiting areas, boarding gates, and other public spaces are clean and well-organized.- **Support Team Members**: Work closely with other ground staff and supervisors to efficiently manage daily operations and tackle any issues that may arise.Required Skills and Expectations:Candidates should have good communication skills to interact effectively with passengers and team members. Basic understanding of airport operations will be beneficial, though not required. A positive attitude and willingness to learn new tasks are essential. Punctuality and reliability are crucial to ensure smooth operations. Candidates should be comfortable working in a fast-paced environment and be ready for flexible working hours. A team-oriented mindset is important, as collaboration will be key to meeting daily operational goals.

We are looking for dedicated Ground Operations Staff in Kolkata. This is an entry-level position suitable for individuals who have completed their 10th grade. You will be part of a team that ensures smooth operations at the airport.Key Responsibilities:1. **Check-in Support**: Assist passengers during the check-in process, ensuring they receive their boarding passes and luggage tags efficiently.2. **Baggage Handling**: Help with the loading and unloading of baggage to and from aircraft, making sure all luggage is handled with care.3. **Customer Service**: Provide excellent service to passengers, answering their questions, addressing their concerns, and guiding them through the airport processes.4. **Safety and Security**: Follow safety protocols and assist in monitoring baggage and passenger movements to maintain a secure environment.5. **Team Collaboration**: Work closely with other staff members, including security and ground crew, to ensure coordination and timely operations.Required Skills and Expectations:Candidates should be punctual and reliable, demonstrating a commitment to working in a fast-paced environment. Good communication skills are essential for interacting with passengers and team members. A positive attitude and willingness to learn are important. Applicants should have a strong sense of responsibility and a focus on teamwork to ensure operations run smoothly at all times.

As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.

As a Ground Handling Staff in Kolkata, India, you will be responsible for ensuring the smooth operation of ground activities at the airport. This includes assisting passengers with check-in, baggage handling, and boarding procedures, as well as coordinating with other ground staff to ensure timely departure and arrival of flights.Key responsibilities include greeting and assisting passengers with check-in and boarding procedures, handling baggage and cargo, escorting passengers to and from aircraft, marshaling aircraft on the ground, and coordinating with other ground staff to ensure efficient operations.To excel in this role, you should have a 12th pass education, good communication skills, the ability to work well in a team, strong organizational skills, and a customer-oriented approach. Additionally, you should be physically fit and able to work in a fast-paced environment while adhering to all safety and security procedures. This is a full-time position based in an office at the airport, requiring a commitment to providing excellent service to passengers and ensuring the smooth running of ground operations.

As an Airport Ground Staff, you will be responsible for assisting passengers during their travel experience at the airport. This includes handling check-in procedures, boarding announcements, baggage handling, and resolving customer queries.Key responsibilities include checking in passengers, issuing boarding passes, guiding passengers to their departure gates, loading/unloading baggage, and ensuring a smooth boarding process. Additionally, you will assist in coordinating with airline crew and ground staff to ensure efficient airport operations.To excel in this role, you must possess strong communication skills, a customer-centric approach, attention to detail, and the ability to handle stressful situations with calmness. A quick learner and a team player who can adapt to dynamic work environments will thrive in this position. A positive attitude and willingness to go the extra mile to ensure passenger satisfaction are essential expectations for this role.

Job OverviewAn Air Hostess (Cabin Crew) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide in-flight services, handle passenger queries, and maintain safety standards while representing the airlines brand professionally. The role requires excellent communication, a service-oriented attitude, and the ability to manage emergencies effectively.Key Responsibilities Safety & Security DutiesConduct pre-flight checks of emergency and safety equipment.Demonstrate and explain safety procedures and emergency protocols to passengers.Ensure passenger compliance with seat belt, baggage, and electronic device regulations.Administer first aid and manage emergencies when necessary.Coordinate with pilots and ground staff regarding safety or security issues. Passenger ServiceWelcome passengers onboard and assist with seating and cabin orientation.Provide in-flight services, including meals, beverages, and duty-free sales.Assist passengers with special needs, such as elderly passengers, children, or passengers with disabilities.Handle passenger inquiries, complaints, and requests politely and efficiently.Maintain passenger comfort and ensure a positive in-flight experience. Operational & Administrative TasksMaintain accurate records of passenger counts, incidents, and service reports.Monitor cabin inventory and report shortages or damages.Ensure cleanliness and orderliness of the cabin before, during, and after flights.Support boarding and disembarkation to maintain smooth operations.Skills & CompetenciesCore Skills:Excellent communication and interpersonal abilitiesStrong customer service orientationProfessional presentation and groomingProblem-solving and decision-making capabilitiesCalmness under pressure and in emergenciesTechnical Skills:Knowledge of aviation safety procedures and in-flight operationsFamiliarity with aircraft equipment and cabin safety gearBasic understanding of airline operations and protocolsPersonal Attributes:Patience, empathy, and cultural sensitivityTeamwork and coordination skillsFlexibility to work on irregular schedules, including nights, weekends, and holidaysAttention to detail and high sense of responsibilityEducational QualificationsMinimum: 10+2 (Higher Secondary) or equivalent qualificationPreferred: Diploma/Degree in Aviation, Hospitality, or Travel ManagementCertifications: First Aid/CPR and DGCA-approved Cabin Crew Course (for India)ExperienceEntry Level: Freshers with strong communication and presentation skills may apply.Experienced: Prior customer service, hospitality, or cabin crew experience is an advantage.Physical & Appearance StandardsGood health and fitness (meeting airline medical standards)Height: Typically 155 cm (female) / 170 cm (male) minimum (varies by airline)Vision: Correctable to 6/6Professional appearance; no visible tattoos or body piercings while in uniformWork EnvironmentAirport terminals and in-flight environmentsShift-based schedules including long-haul flights, weekends, and holidaysExposure to different climates and time zonesHigh interaction with passengers, crew, and ground staff

The position of Admin Executive requires a professional with excellent organizational and administrative skills. The responsibilities of an Admin Executive include managing office operations, coordinating administrative activities, and providing support to staff and management. Key responsibilities include:- Managing office supplies and equipment- Handling day-to-day administrative tasks- Maintaining employee records and files- Coordinating meetings and appointments- Assisting with recruitment and onboarding processes- Handling travel arrangements and expense reports

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers during flights, serving meals and beverages, conducting safety demonstrations, and providing exceptional customer service. You must have excellent communication and interpersonal skills, the ability to remain calm under pressure, and the willingness to work irregular hours.

We are looking for an Air Cargo Executive to join our team in Kolkata. The role is ideal for those who have a keen interest in air cargo operations and wish to build a career in logistics.**Key Responsibilities:**- **Coordinate Air Shipments:** Manage the scheduling and routing of air cargo shipments to ensure timely deliveries.- **Documentation:** Prepare and process all necessary documentation related to air freight, including bills of lading and customs paperwork.- **Customer Interaction:** Communicate with customers to provide updates on shipment statuses and address any queries or concerns.- **Cargo Tracking:** Monitor the movement of cargo and use tracking systems to ensure smooth operations from origin to destination.- **Team Collaboration:** Work closely with other departments, such as sales and warehouse, to facilitate efficient cargo handling and operations.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with clients and team members. Basic knowledge of air cargo processes and regulations is preferred but not required, as on-the-job training will be provided. Attention to detail is crucial to ensure accuracy in documentation and shipment tracking. A proactive attitude and ability to work under pressure will be essential for managing tight deadlines. Proficiency in using computers and handling software applications related to cargo operations will enhance performance in this role. An educational background of at least 12th grade is necessary, and experience ranging from 0 to 6 years in the logistics industry is welcome.

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.

We are seeking enthusiastic Airport Staff to join our team in Kolkata. This entry-level position is ideal for individuals looking to start a career in the aviation industry and requires a keen interest in customer service.Key Responsibilities:1. Customer Assistance: Welcome and guide passengers through the airport, answering their queries and providing essential information about flights and services.2. Check-in and Boarding: Assist passengers with check-in processes, ensuring they have the correct documents and luggage complies with airline regulations. Help with boarding procedures to ensure a smooth and timely departure.3. Baggage Handling: Support with baggage check-in and retrieval, monitoring luggage on the conveyor belts, and assisting passengers with their bags when needed.4. Safety and Security: Ensure that airport safety protocols are followed, including screening luggage and maintaining a secure environment for passengers and staff.5. Communication: Liaise between passengers and other airport staff, relaying information about flight delays, cancellations, and other updates.Required Skills and Expectations:Candidates should have a completed 12th-grade education and a friendly, positive attitude. Strong communication skills in both English and local languages are essential to assist a diverse group of passengers. Attention to detail, the ability to stay calm under pressure, and teamwork are also important. This role requires flexibility, as shifts may vary, including weekends and holidays.

As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. This position is suitable for candidates with no prior experience, making it an excellent opportunity for recent school graduates.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process by verifying their tickets and baggage, ensuring a smooth and friendly experience.- **Baggage Handling:** Manage the collection, loading, and unloading of passenger luggage, ensuring that it is safely transported to the correct destinations.- **Customer Service:** Provide excellent service by answering inquiries, providing information about flights, and helping passengers with special needs or requests.- **Security Checks Coordination:** Assist in coordinating security checks for passengers and their baggage, ensuring compliance with regulations.- **Boarding Process Management:** Oversee the boarding process, helping passengers board the aircraft in an organized manner and ensuring that all protocols are followed.**Required Skills and Expectations:**You should have a minimum education of 12th grade and excellent communication skills to interact effectively with passengers and colleagues. A friendly demeanor and a strong customer service approach are essential for creating a positive travel experience. Ability to work in a team is important, as you will be collaborating with other ground staff and airport personnel. Punctuality and adherence to schedules are crucial in this fast-paced environment. Basic computer skills will also be valuable for tasks such as checking flight statuses.

We are looking for motivated individuals to join our team as Ground Staff in Kolkata. This entry-level position is ideal for those with a passion for customer service and a desire to work in the aviation industry.Key Responsibilities:1. Customer Assistance: Help passengers with check-in procedures, baggage handling, and boarding to ensure a smooth travel experience.2. Information Support: Provide accurate information about flight schedules, gate changes, and airline policies. You will need to communicate clearly and efficiently.3. Problem Resolution: Address any passenger concerns or issues promptly and professionally, maintaining a positive attitude even in challenging situations.4. Operational Support: Collaborate with other airport staff to ensure that all operations run efficiently. This includes monitoring baggage loading and unloading to prevent delays.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and be willing to work full-time in an office environment. Strong communication skills are essential, as you will interact with diverse passengers. A friendly and approachable demeanor is key, along with the ability to remain calm under pressure. Being a quick learner will help you adapt to various tasks in this dynamic role. Having a basic understanding of customer service principles and a positive attitude towards teamwork will significantly contribute to your success in this position.

**Airport Ground Staff Job Description - Kolkata (West Bengal)****Job Title:** Airport Ground Staff**Location:** Kolkata, West Bengal**Salary Range:**