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Ground Handling Staff Job Vacancies in Kolkata

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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are looking for dedicated Ground Handling Staff to join our team in Kolkata. This role involves ensuring the safety and efficiency of ground operations at the airport. No experience is required, making it an excellent opportunity for freshers to start their careers.Key Responsibilities:1. **Baggage Handling**: Safely loading and unloading luggage from aircraft and ensuring it reaches the correct destination.2. **Aircraft Marshalling**: Guiding incoming and outgoing aircraft to ensure they reach their designated spots safely.3. **Customer Service**: Assisting passengers with their needs, providing information, and offering support throughout the boarding process.4. **Safety Checks**: Conducting regular inspections and safety checks to ensure compliance with airport regulations.5. **Team Collaboration**: Working closely with other staff members to maintain effective communication and support during busy periods.Required Skills and Expectations:Candidates should have at least a 10th-grade education and be willing to learn in a fast-paced environment. Good communication skills are essential for interacting with passengers and team members. Must be physically fit to handle heavy luggage and have a professional attitude. Punctuality and dependability are highly valued, as is the ability to work flexible hours, including weekends and holidays. A strong focus on safety and detail will ensure the smooth operation of ground services.
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Ground Staff Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are seeking a Ground Staff Executive in Kolkata. This entry-level position is ideal for individuals with a 12th-grade education and little to no work experience. As a key part of our ground operations team, you will facilitate various tasks to ensure a smooth airport experience for passengers.Key Responsibilities:1. **Customer Service**: Provide friendly and professional assistance to passengers at the airport, including check-in, baggage handling, and guidance to various services.2. **Ticketing and Boarding**: Ensure accurate ticketing procedures and assist with boarding processes, checking for valid documents and luggage compliance.3. **Luggage Handling**: Manage baggage of passengers, ensuring it is loaded and unloaded promptly and safely.4. **Safety Protocols**: Adhere to all safety and security regulations, ensuring that protocols are followed during all ground operations.5. **Communication**: Collaborate effectively with team members and other departments to address passenger queries and resolve issues promptly.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact well with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills are necessary for handling booking systems and maintaining records. Punctuality, reliability, and a professional demeanor are crucial, as the role involves direct engagement with passengers and teamwork. A positive attitude and flexibility to work various shifts are also expected.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. In this role, you will assist travelers, ensuring they have a smooth and enjoyable experience at the airport.Key Responsibilities:1. **Customer Service:** Greet passengers warmly and assist them with their inquiries, complaints, or travel arrangements. Your friendly approach will help create a welcoming atmosphere.2. **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and handling baggage. This involves ensuring that all necessary procedures are followed for a hassle-free experience.3. **Information Provider:** Provide accurate flight information, including arrivals and departures, gate changes, and delays. Keeping travelers updated will help reduce confusion and anxiety.4. **Problem Resolution:** Address any issues or emergencies by communicating effectively with passengers and airport staff. Your ability to think quickly will help resolve situations calmly and efficiently.5. **Adherence to Policies:** Ensure that all airport and safety protocols are followed during your interactions with passengers, contributing to a secure environment.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. A positive attitude, excellent communication skills, and the ability to work in a fast-paced environment are essential. Prior experience is not necessary, making this a great opportunity for fresh graduates eager to start their careers in the aviation industry. Flexibility in working hours is also expected, as airport operations can vary.
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  • Fresher
  • 8.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This role is ideal for freshers who have completed their 10th grade and are looking to start their career in the aviation industry.Key Responsibilities:1. **Baggage Handling**: Ensure all luggage is loaded and unloaded from the aircraft safely. This includes sorting, weighing, and transporting baggage to and from the designated areas.2. **Customer Assistance**: Provide excellent service to passengers at check-in, boarding, and arrival. Assist travelers with their queries and guide them through procedures to ensure a smooth experience.3. **Safety Compliance**: Follow all safety and security protocols while handling baggage and interacting with passengers. Report any suspicious activities or incidents to ensure a secure environment.4. **Aircraft Support**: Assist in the preparation of aircraft for takeoff and landing, which includes refueling and maintenance checks under the guidance of senior staff.5. **Team Collaboration**: Work closely with other ground staff, pilots, and cabin crew to facilitate effective operations and enhance the overall travel experience.Required Skills and Expectations: Candidates must be reliable, punctual, and able to work in a fast-paced environment. Good communication skills in English and Hindi are essential for interacting with passengers. A positive attitude and willingness to learn are crucial for success in this role. Teamwork and the ability to follow instructions are also important as you will work alongside experienced professionals in the field.
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Airport Ticketing Executive - Kolkata Freshers

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 2.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Ground Staff Activities Passenger Handling
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry.**Key Responsibilities:**- **Customer Assistance**: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- **Check-in Operations**: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- **Airport Security Support**: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- **Handling Passenger Queries**: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- **Coordination with Staff**: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.**Required Skills and Expectations:**- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- **Customer Service:** Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- **Check-in and Boarding Coordination:** Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- **Baggage Handling Oversight:** Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- **Safety Compliance:** Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- **Communication with Airlines:** Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- **Updated Knowledge:** Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
As a Ground Staff member, you will play an essential role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- **Passenger Check-in Assistance:** Help passengers check in for their flights, verify their travel documents, and issue boarding passes to ensure a seamless travel experience.- **Baggage Handling:** Safely assist in the loading and unloading of passenger luggage, ensuring that it is properly tagged and transported to the correct destination.- **Customer Service Support:** Respond to customer inquiries and provide information about flights, boarding procedures, and airport services, contributing to a positive travel experience.- **Safety and Security Checks:** Perform necessary safety and security checks on passengers and their luggage to ensure compliance with airport regulations and standards.- **Coordination with Airlines:** Work closely with airline staff and other ground personnel to manage flight schedules, delays, and passenger needs effectively.To be successful in this role, you should possess the following skills and expectations:- **Strong Communication Skills:** Ability to interact clearly and politely with passengers and team members to facilitate effective communication.- **Customer-Oriented Attitude:** A friendly nature and willingness to help passengers with their queries and needs.- **Teamwork Experience:** Ability to work collaboratively in a team environment while maintaining a positive attitude in busy situations.- **Attention to Detail:** Careful observation and execution of tasks to ensure accuracy in passenger service and safety protocols.This role is open to freshers who have completed their 10th grade and are enthusiastic about building a career in the aviation industry.
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  • Fresher
  • 4.8 Lac/Yr
  • Kolkata
Hospitality Cargo Handling Interpersonal Skills Communication Computer Fresher
We are looking for dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is suitable for freshers who have completed their 12th grade. **Key Responsibilities:**- **Passenger Assistance:** Help passengers at the airport by providing information and support, ensuring a smooth start to their travel journey.- **Baggage Handling:** Safely manage luggage during check-in and loading processes, ensuring that all bags are handled with care to prevent damage.- **Check-in Support:** Assist with the check-in process, verifying passenger details, issuing boarding passes, and addressing any queries they may have.- **Coordination with Crew:** Work closely with airline crew members to ensure timely boarding and departures, facilitating clear communication for efficient operations.- **Safety Compliance:** Follow safety and security protocols at all times, making sure that all activities comply with airport regulations and standards.**Required Skills and Expectations:**Candidates must have excellent communication skills to interact positively with passengers and team members. A strong customer service orientation is essential for providing a friendly and helpful experience. The ability to work in a fast-paced environment is important, as tasks can often be time-sensitive. Basic problem-solving skills will aid in addressing passenger concerns efficiently. A team player attitude is expected, along with a commitment to maintaining high standards of safety and service at all times.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Kolkata
Ground Management Airport Ground Handling Ground Handling Ground Operation Aviation Ground Staff Activities
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. **Passenger Assistance:** Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. **Safety Compliance:** Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. **Customer Service:** Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. **Team Collaboration:** Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Ground Staff Airport Operation Ground Hostess Ground Handling Staff Ground Operations Staff Cabin Crew Air Cargo Executive Steward
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Customer Handling Ground Handling
Hiring: Airline Ground Staff KolkataWe are currently hiring candidates for the position of Airline Ground Staff at Kolkata.Job Details: Position: Airline Ground Staff Location: Kolkata, Delhi, Mumbai, Uttar Pradesh Salary: 18,000 per month Education Qualification: Minimum 10th Pass Lunch Break: 1 Hour Job Type: Full-TimeResponsibilities: Assisting passengers at the airport Helping with check-in and boarding procedures Providing customer support and guidance Ensuring smooth passenger handlingRequirements: Basic communication skills Good personality and polite behaviour Ability to work with passengers and staffInterested candidates can apply now or contact us for more details.
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  • Fresher
  • 2.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Air Ticketing Ground Staff Activities Ground Handling Aviation Security
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boarding Customer service at Counter baggage scanning tag Printing helping passengers at Gates coordination with security airlines Eligibility- 12th pass to Graduate .Male Age - 18-32 Female Age - 18 -28 Fresher. Good Communication salary - + PF + ESIC . Location -Kolkata Airport How to Apply -Candidates can directly call HR SABINA (WhatsApp -9875616928)
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  • 1 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Interpersonal Skills Hospitality Cabin Crew Activities Air Ticketing Airline Operations Ground Handling Hostess Activities Personality Development
Join our dynamic team in Kolkata as a cabin crew Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling.As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Handling Cargo Cargo Executive Freight Forwarding Air Freight Freight Manager Airport Manager Airport Management Airport Operation Airport Executive Airport Cargo Airport Supervisor Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Aviation Aviation Security Good Communication Ground Management
As a Ground Staff Executive, you will be responsible for various tasks related to the smooth functioning of airport operations. Key responsibilities include assisting in ground handling activities such as baggage handling, aircraft marshalling, and assisting passengers. You will also be involved in air ticketing, cargo handling, and ensuring airport security. Strong communication skills are essential for coordinating with internal stakeholders and providing excellent customer service. A 10th-grade education is required, and prior experience in the aviation industry is preferred but not mandatory. The ideal candidate should have a strong sense of responsibility, attention to detail, and good problem-solving skills to handle various ground staff activities efficiently. This is a full-time position based in Kolkata, requiring you to work from the office.
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Airline Operations Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Ground Operation Passenger Handling Aviation Security
Ground Staff activities,ground handling,passenger handling and GSA,GSA, Some important duties like administrative related to airline operations
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Kolkata
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent Air Cargo Executive Air Ticketing Associate
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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Fresher hiring for Ground Staff Supervisor

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Airport Operation Airport Ground Handling
As a Ground Staff Supervisor, you will be responsible for overseeing the activities of ground staff at Dumdum Kolkata airport. Your key responsibilities will include managing staff schedules, monitoring performance, ensuring compliance with safety regulations, and resolving customer service issues. You will also be required to train new employees, communicate effectively with team members, and maintain a positive work environment. The ideal candidate should have strong leadership skills, excellent communication abilities, and the ability to work efficiently in a fast-paced environment. A high school diploma or equivalent is required for this position.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Hospitality Ground Handling Ground Staff Activities
As an Airport Ground Staff member at Dumdum Kolkata, you will be responsible for assisting passengers during their airport experience. This includes checking in passengers, handling baggage, and ensuring a smooth boarding process. You will also be expected to provide excellent customer service by answering passenger inquiries and resolving any issues that may arise.Key Responsibilities:1. Assisting passengers during check-in and boarding processes: You will be responsible for checking in passengers, issuing boarding passes, and ensuring a smooth boarding process for flights.2. Handling baggage: You will be required to handle passenger baggage, including tagging, loading, and unloading luggage from aircraft.3. Providing excellent customer service: As a frontline staff member, you will be expected to answer passenger inquiries, provide information about flights, and assist with any issues that may arise during their airport experience.4. Following safety and security protocols: You will be trained to follow all safety and security procedures to ensure the well-being of passengers and staff members.Required Skills and Expectations:- Must be a 12th pass with no previous experience required.- Excellent communication skills and the ability to work well in a fast-paced environment.- Strong customer service skills and a friendly demeanor.- Ability to work well in a team and follow instructions accurately.- Willingness to work flexible hours, including weekends and holidays.
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  • Fresher
  • 7.5 Lac/Yr
  • Behala Kolkata
Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. Your primary responsibilities will include:- **Passenger Assistance**: Help passengers check in, answer questions, and guide them through the airport to enhance their travel experience.- **Baggage Handling**: Manage the loading and unloading of luggage onto the aircraft, ensuring all bags are handled carefully and delivered safely to their destinations.- **Security Checks**: Participate in security processes by checking identification and ensuring that all passengers comply with safety regulations.- **Coordination with Airline Operations**: Work closely with airline staff to facilitate boarding processes, flight schedules, and manage any delays, ensuring clear communication among teams.- **Information Dissemination**: Provide information about flights, gate changes, and other important announcements to keep passengers informed during their journey.To excel in this role, candidates should have a positive attitude and strong communication skills, as you will be interacting with diverse individuals daily. Being a team player is essential, as you will work alongside various departments within the airport. Attention to detail is important when following safety and security procedures, as well as handling passengers' luggage properly. Punctuality and a professional appearance are also expected, given the nature of the airport environment. Freshers are encouraged to apply, and a minimum education of 10th pass is required for this full-time position.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Key responsibilities include:- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the procedures.- **Baggage Handling:** Manage luggage at various stages, including loading and unloading, while ensuring that bags are kept safe and secure.- **Customer Service Support:** Answer questions and provide information to travelers regarding flights, boarding gates, and airport facilities, enhancing their travel experience.- **Safety and Security Checks:** Conduct routine checks to ensure that all safety regulations are followed, helping to maintain a secure environment for all passengers.- **Airport Operations Support:** Assist with various tasks related to airport operations, such as coordinating with other staff and keeping work areas organized.To succeed in this role, you should have:- A positive attitude and willingness to assist travelers, as customer service is key in this environment.- Strong communication skills to effectively interact with passengers and team members.- The ability to work in a fast-paced environment, as airport operations can be time-sensitive and require quick thinking.- Basic problem-solving skills to address issues that may arise.Candidates with a background in customer service or who have worked in a similar role may find this position a good fit, but no prior experience is required, making it an excellent opportunity for those just starting their careers.
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  • Fresher
  • 5.0 Lac/Yr
  • Behala Kolkata
Customer Relationship Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your primary responsibilities will include:- **Greeting Guests**: You will warmly welcome passengers upon their arrival, providing a friendly first impression and setting a positive tone for their journey.- **Providing Information**: You will assist guests by answering their questions about flight schedules, airport facilities, and services, ensuring they feel informed and comfortable.- **Resolving Issues**: Whenever a guest faces any challenges, you will address their concerns promptly and efficiently, helping to resolve any issues they may have during their airport experience.- **Assisting with Check-ins**: You will support guests in the check-in process, guiding them through necessary procedures to ensure a smooth and hassle-free experience.- **Coordinating with Airlines and Staff**: You will collaborate with airline personnel and airport staff to ensure effective communication and assistance for the guests, creating a seamless service experience.To excel in this role, you should possess good communication skills and a friendly demeanor to interact effectively with guests from diverse backgrounds. Attention to detail is essential for accurately sharing information. You should be adaptable and able to work in a fast-paced environment, demonstrating patience and problem-solving abilities. A willingness to learn and work collaboratively as part of a team is key to succeeding in this position.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Technician Aircraft Handling Aircraft Mechanic Ground Staff Airport Operation Airport Manager Airport Staff Aircraft Engineer
An Aircraft Maintenance Technician (AMT) is responsible for inspecting, repairing, and maintaining aircraft to ensure they are safe, airworthy, and compliant with aviation regulations. This is a safety-critical job where precision, documentation, and teamwork matter every day.Key ResponsibilitiesPerform routine inspections (pre-flight, transit, daily, weekly).Troubleshoot mechanical, hydraulic, electrical, and avionics faults.Repair or replace defective components (engines, landing gear, control systems).Use diagnostic tools, manuals, and maintenance software.Complete and certify maintenance records and logbooks.Ensure compliance with airworthiness directives and safety standards.Coordinate with pilots, engineers, and ground staff.Maintain cleanliness and tool control in work areas.Types of Maintenance WorkLine maintenance quick checks and fixes between flights.Base/heavy maintenance detailed inspections, structural work, major overhauls.Component/shop maintenance repairing parts removed from aircraft.Skills & CompetenciesStrong mechanical and electrical knowledge.Ability to read technical manuals and schematics.Troubleshooting and analytical thinking.Attention to detail and safety awareness.Physical stamina; ability to work in shifts, nights, outdoors.Team coordination and communication.Educational QualificationAME/AMT diploma or degree in aircraft maintenance/aviation engineering.Licensing from aviation authorities (where required).Type rating on specific aircraft is a big advantage.Tools & Equipment UsedHand and power tools.Aircraft jacks and hydraulic rigs.Testing and calibration equipment.Digital maintenance tracking systems.Work EnvironmentAirport ramps.Maintenance hangars.Repair workshops.May involve noise, heights, and varied weather conditions.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Cargo Handling Passenger Handling Computer Communication Airline Customer Service
We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. **Safety Compliance**: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. **Communication**: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. **Team Collaboration**: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)
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  • Fresher
  • 4.3 Lac/Yr
  • Around Kolkata
Hospitality Interpersonal Skills Ground Handling Communication Computer
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This role is perfect for freshers who are enthusiastic about the aviation industry and enjoy working in a dynamic environment. Key Responsibilities:- **Passenger Assistance:** You will help passengers with check-in, boarding, and general inquiries, ensuring a smooth travel experience.- **Baggage Handling:** You will manage luggage loading and unloading, ensuring that all bags are safely transported and delivered to the correct destination.- **Safety and Security Checks:** You will conduct routine checks for safety and ensure compliance with airport security regulations.- **Communication:** You will communicate important information to passengers regarding flight updates and airport procedures, maintaining clarity and professionalism.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to interact effectively with passengers and colleagues. A friendly and helpful attitude is essential as you will be dealing with people from diverse backgrounds. Attention to detail is crucial for ensuring the safety and security of passengers and their belongings. A team-oriented mindset is essential since collaboration with other staff members will be frequent. You should be ready to work in a fast-paced environment and handle any challenges that arise with composure. Flexibility in working hours is also important, as shifts may vary.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • Fresher
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for motivated individuals to join our ground operations team in Kolkata. As a Ground Operations Staff member, you will play a vital role in ensuring smooth airport functioning.Key Responsibilities:1. **Baggage Handling**: You will assist in loading and unloading luggage, ensuring that all bags are handled safely and delivered to the correct flights.2. **Customer Assistance**: You will help passengers with their queries and guide them throughout the airport process, enhancing their travel experience.3. **Safety Checks**: Conduct safety inspections of the aircraft area to ensure compliance with regulations, promoting a secure environment for travelers.4. **Team Coordination**: Work alongside other staff members to coordinate operations efficiently, ensuring that every aspect of ground services runs smoothly.5. **Reporting Issues**: Identify and report any operational issues or delays to supervisors, helping to maintain timely schedules.Required Skills and Expectations:Candidates must be freshers with at least a 10th-grade education. Good communication skills in English and local languages are essential. You should be able to work in a team and handle physical tasks effectively. A strong commitment to safety and a positive attitude towards customer service are crucial for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are seeking a Ground Staff Supervisor in Kolkata, India, to oversee daily operations and ensure smooth functioning at our facility. This entry-level role requires a commitment to teamwork and effective communication.Key Responsibilities:1. **Team Coordination**: Supervise and coordinate ground staff activities to maintain efficiency. Ensure all team members understand their tasks and work together smoothly.2. **Training and Support**: Provide new staff with training on procedures and safety protocols. Offer guidance to improve their performance and ensure adherence to company standards.3. **Monitoring Operations**: Observe daily operations to identify areas for improvement. Ensure that the work environment remains organized, clean, and compliant with safety regulations.4. **Customer Service**: Address customer inquiries and resolve any issues. Maintain a welcoming atmosphere to ensure a positive experience for all visitors.5. **Reporting**: Keep accurate records of daily activities, staff performance, and any incidents that occur. Report these findings to management regularly.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to effectively interact with staff and customers. A high level of organization is needed to manage tasks and ensure operational efficiency. Familiarity with basic safety protocols is essential. A positive attitude and a strong work ethic are expected to foster a cooperative team environment. Prior experience is not required, making this an excellent opportunity for freshers looking to start their careers in a supportive role.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for freshers with a 10th-grade pass who are eager to start a career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Help passengers check-in, handle their baggage, and provide information about flights. You will ensure a smooth and pleasant experience for travelers.2. **Baggage Handling**: Safely manage and process luggage. This includes loading and unloading bags on and off aircraft, ensuring they reach the correct destination.3. **Flight Coordination**: Assist in coordinating flight operations, including monitoring schedules and working closely with pilots and air traffic control to ensure timely departures and arrivals.4. **Customer Service**: Provide outstanding service by addressing passenger inquiries and resolving any concerns they may have promptly and professionally.5. **Safety Compliance**: Follow all safety and security protocols to ensure a safe environment for passengers and staff. You will be trained in emergency procedures and safety measures.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi to interact effectively with passengers. A friendly and approachable attitude is essential, as well as the ability to work in a fast-paced environment. Attention to detail and a commitment to providing excellent customer service are important attributes for this role. Teamwork, reliability, and flexibility in working hours are also key to success in this position.
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Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Hospitality Ground Staff Activities Aviation Ground Handling Aviation Security Interpersonal Skills Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management Ground Operation
The Ground Staff position involves various support functions in the airport environment, ensuring smooth operations and excellent customer service. **Key Responsibilities:**- **Check-In Assistance:** Help passengers during the check-in process, ensuring they receive their boarding passes and understand the flight details.- **Baggage Handling:** Safely manage luggage and cargo, ensuring proper loading and unloading to prevent damage or loss.- **Customer Service:** Provide assistance to passengers with inquiries, complaints, or special requests, ensuring a pleasant travel experience.- **Safety and Security Checks:** Conduct security checks on luggage and ensure compliance with safety regulations to maintain a secure environment.- **Coordination with Airlines:** Liaise with different airline teams to confirm schedules and coordinates for flights, facilitating effective communication.- **Emergency Response:** Be prepared to respond to emergencies promptly and assist in evacuation procedures if necessary.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A friendly and professional demeanor is essential for providing excellent service. Basic computer skills are necessary for using check-in systems and managing booking information. Attention to detail is crucial for ensuring compliance with safety regulations and proper handling of luggage. A proactive attitude and the ability to work under pressure are important in a fast-paced airport environment. A background in any of the listed educational qualifications is acceptable, with a willingness to learn and adapt in a team-oriented setting.
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12th Pass Freshers For Ticketing Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Interpersonal Skills Ground Handling Ground Staff Activities Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Aviation Ground Management
As a Ticketing Staff member, you will play a key role in providing excellent customer service and managing ticket sales. You will work in a fast-paced environment, assisting customers with their travel needs.**Key Responsibilities:**- **Assist Customers:** Help customers understand their ticketing options and answer any questions they may have regarding travel.- **Process Ticket Sales:** Handle ticket sales efficiently using the system, ensuring accurate information is entered for each transaction.- **Manage Reservations:** Update and manage booking systems to reflect any changes and ensure all reservations are correct.- **Provide Information:** Share relevant information about travel schedules, fares, and policies to help customers make informed decisions.- **Handle Cash Transactions:** Process cash, credit, and debit card payments accurately, ensuring the correct change and receipts are given.- **Handle Customer Complaints:** Address any issues or concerns raised by customers, working to resolve them swiftly and professionally.**Required Skills and Expectations:**You should have completed your 12th grade and possess good communication skills to interact effectively with diverse customers. Attention to detail is essential to ensure the accuracy of ticket sales and bookings. You should be comfortable working in a team and capable of managing multiple tasks efficiently. Basic computer skills are necessary to operate ticketing systems and manage information. A willingness to learn and adapt to new challenges is also important, especially for those with little experience.
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12th Pass Freshers For Cabin Crew

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Hospitality Air Ticketing Airline Operations Cabin Crew Activities Ground Staff Activities Interpersonal Skills Hostess Activities Aviation Personality Development Ground Handling Grooming Basic Computer Skills
Join our team as Airlines Cabin Crew in Kolkata, India, where you will provide excellent customer service and ensure passenger safety during flights. This full-time role is perfect for those with a passion for aviation and hospitality, seeking an entry-level position.Key Responsibilities:1. **Passenger Assistance**: Greet passengers warmly as they board and provide information about safety procedures, flight details, and amenities available on board.2. **Safety Protocols**: Demonstrate safety equipment and emergency procedures to ensure passengers are informed and prepared in case of an emergency, reinforcing the importance of safety at all times.3. **In-flight Service**: Serve meals, snacks, and beverages, ensuring that all passengers are comfortable and their needs are met throughout the flight.4. **Conflict Resolution**: Address any passenger concerns or complaints with professionalism, using effective communication to resolve issues and enhance the travel experience.5. **Team Collaboration**: Work closely with fellow cabin crew members and the flight deck team to ensure smooth operations and maintain a friendly and safe environment on the aircraft.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to connect with passengers from diverse backgrounds. A friendly and approachable demeanor is essential for enhancing customer experience. Ability to work well under pressure and respond calmly in emergency situations is crucial. Candidates must have a minimum of a 12th-grade education, with no prior experience required. Flexibility to work in shifts, including weekends and holidays, is also necessary.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive in Kolkata, you will play a vital role in ensuring smooth and efficient operations on the airport ramp. This entry-level position is perfect for individuals who are eager to start their careers in the aviation industry. Key Responsibilities:- **Ground Handling Operations**: You will assist in loading and unloading baggage, cargo, and mail from aircraft to ensure timely departures and arrivals. This is crucial for maintaining the flight schedule.- **Safety and Security**: You will be responsible for following safety protocols while working in the ramp area. This includes wearing safety gear and being vigilant about your surroundings to prevent accidents.- **Communication**: You will communicate with the flight crew and ground staff regarding the status of baggage and cargo, ensuring everyone is informed about any issues that may arise.- **Equipment Operation**: You may operate ground service equipment, such as baggage tugs and conveyor belts, to facilitate loading and unloading processes.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and be willing to work full-time in an office environment. Strong communication skills are essential for effective teamwork and coordination. Physical fitness is important as this role involves handling heavy luggage and working in various weather conditions. A positive attitude and the ability to work under pressure will help you thrive in this fast-paced environment. Prior experience is not necessary, but a passion for aviation is a plus.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- **Customer Assistance**: Help passengers with inquiries about flights, boarding procedures, and airport facilities to ensure a pleasant travel experience.- **Check-in Support**: Assist travelers during the check-in process, guiding them through self-service kiosks or manual check-in methods if necessary.- **Luggage Handling**: Provide information on baggage policies, assist with lost luggage claims, and ensure that passengers understand their baggage allowances.- **Coordination with Airlines**: Work closely with various airlines to relay information about flight schedules, delays, and gate changes to passengers promptly.- **Emergency Response**: Remain alert and ready to act in case of emergencies or unusual situations, always prioritizing passenger safety and security.- **Feedback Collection**: Gather feedback from travelers regarding their experiences to help improve services and address any concerns they may have.To excel in this role, you should have strong communication skills to interact effectively with passengers. A friendly and patient demeanor is essential, as you will often deal with stressed travelers. Basic knowledge of airport operations and customer service principles is preferred. You must also be comfortable working from home while managing tasks independently. Attention to detail and the ability to handle multiple tasks simultaneously are important traits for success in this position. A pass in the 12th grade is required, and prior experience in a similar role is a plus but not mandatory.
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  • Fresher
  • 3.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Operation
We are seeking dedicated Ground Handling Staff to ensure smooth operations at our Kolkata location. This role is perfect for freshers who have completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Baggage Handling**: Safely manage the loading, unloading, and transportation of passenger luggage to ensure efficient turnaround times.2. **Check-in Assistance**: Provide support to passengers during the check-in process, helping them with ticketing, baggage tags, and necessary documentation.3. **Customer Service**: Greet passengers warmly and address their queries or concerns, ensuring a positive travel experience.4. **Safety Compliance**: Adhere to all safety and security protocols while handling baggage and assisting passengers.5. **Coordination with Crew**: Work closely with flight crew and other staff to facilitate timely departures and arrivals of aircraft.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for ensuring safety and accuracy in baggage processing. The role also demands physical stamina for handling luggage and standing for long periods. Reliability, punctuality, and a positive attitude are essential traits for success in this fast-paced environment. We are looking for individuals who are team-oriented and eager to learn in the dynamic field of ground handling.
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