Ground Handling Staff Job Vacancies in Mumbai

We are looking for a dedicated Ground Staff Executive in Mumbai, who will play a vital role in ensuring seamless operations at the airport. This full-time position is ideal for individuals passionate about customer service and aviation, regardless of their experience level. Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, answer queries, and ensure a pleasant travel experience.- Baggage Handling: Safely manage passenger luggage, including loading and unloading, ensuring that all items are handled with care.- Flight Assistance: Provide information on flight schedules, boarding processes, and gate changes to passengers.- Administrative Support: Maintain records and assist with paperwork related to flight operations and passenger lists.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to engage with passengers positively. Attention to detail and the ability to manage multiple tasks in a fast-paced environment are essential. Effective problem-solving skills will help address passenger concerns efficiently. A basic level of computer proficiency is expected for managing systems related to check-ins and bookings. Applicants must have completed their 12th grade and should be open to working shifts, including weekends and holidays, as per operational requirements. A passion for the aviation industry and a commitment to teamwork will be advantageous in this role.

As an Airport Representative in Mumbai, you will be the first point of contact for travelers, ensuring they have a smooth and pleasant experience at the airport. This role is ideal for individuals looking to start their career in the travel industry.Key Responsibilities:1. Customer Assistance: Greet passengers as they arrive and assist them with check-in, baggage handling, and any inquiries they may have.2. Flight Information Coordination: Provide passengers with up-to-date information regarding flight schedules, delays, and gate changes to keep them informed.3. Problem Resolution: Address any issues or concerns raised by passengers quickly and effectively, ensuring their needs are met.4. Service Promotion: Inform travelers about available services and promotions at the airport, enhancing their overall experience.5. Collaboration: Work closely with airline staff and other airport personnel to facilitate smooth operations and enhance customer satisfaction.To succeed in this role, you should possess strong communication and interpersonal skills, as you will interact with diverse travelers. A friendly and approachable demeanor, along with problem-solving abilities, is essential. Attention to detail and the ability to operate in a fast-paced environment are also crucial. Candidates should have completed their 12th grade and can range from fresh graduates to those with up to five years of experience in customer service or related fields. The role requires you to work full-time from the office at the airport.

As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs. This position requires you to manage ticket bookings, provide excellent customer service, and handle inquiries efficiently. Your main responsibilities and required skills will include:Key Responsibilities:- Ticket Booking: Handle the booking process for air tickets, including reserving seats and processing payments promptly to ensure a seamless travel experience for customers.- Customer Assistance: Respond to customer inquiries, helping them with ticket changes, cancellations, and special request handling while maintaining high satisfaction levels.- Fare Inquiries: Provide accurate information regarding ticket prices, discounts, and packages, ensuring customers are well-informed about their options.- Documentation Handling: Prepare and manage necessary travel documentation, such as e-tickets and itineraries, ensuring compliance with airline regulations.- Problem Resolution: Address and resolve customer complaints and issues in a professional manner, demonstrating problem-solving skills and a customer-first mindset.Required Skills and Expectations:- Strong communication skills to effectively interact with customers and provide clear information.- Basic computer proficiency, with the ability to work on ticketing software and handle online bookings easily.- Attention to detail to ensure accuracy in bookings and documentation, minimizing errors that could affect travel plans.- A team player who can collaborate with colleagues to achieve departmental goals while maintaining individual accountability.- Willingness to learn and adapt to the fast-paced travel industry, especially concerning airline policies and ticketing procedures. Candidates with 0 to 6 years of experience, including freshers, are encouraged to apply, provided they have completed at least the 12th grade.

As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- Ticket Booking: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- Customer Service: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- Payment Processing: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- Manage Documentation: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- Coordination with Airlines: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- Problem Resolution: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.

We are looking for Ground Staff to join our team in Mumbai. This role is ideal for individuals who have a passion for customer service and want to work in a dynamic environment. Key Responsibilities:- Customer Service: Assist passengers with check-in procedures and provide information about flights, ensuring a friendly and helpful atmosphere.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destination.- Ticketing Operations: Help with ticket sales and confirmations, ensuring that all transactions are accurate and up-to-date.- Airport Operations Support: Collaborate with other staff members to ensure smooth airport operations, including monitoring flight schedules and assisting with boarding procedures.- Safety Regulations Compliance: Adhere to safety guidelines and protocols to ensure a secure environment for passengers and staff.Required Skills and Expectations:- A minimum of 12th-grade education is necessary. Candidates with prior experience (0-6 years) in customer service roles are preferred.- Strong communication skills are essential for interacting effectively with passengers and team members.- A positive attitude and a willingness to help others are important in creating a welcoming environment.- Ability to work in a fast-paced setting, managing multiple tasks while maintaining attention to detail.- Teamwork and collaboration skills are crucial for working alongside various departments to facilitate smooth operations.

We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. Flight Coordination: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. Team Management: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. Safety and Compliance: Implement safety regulations and ensure compliance with aviation laws and standards.4. Customer Service: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.

Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: AviationJob descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation

Join our dynamic team in Mumbai as a Ground Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. Baggage Handling: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. Documentation: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. Coordination: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. Safety Compliance: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling. As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.

We have vacant of 289 Airport Ground Staff Jobs in Mumbai for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., B.A Skill Ground Staff Activities, Airport Operation, Aviation Security, Passenger Handling, Ground Handling etc.

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

Ground Operations Staff are responsible for coordinating all activities related to aircraft turnaround, including baggage handling, fueling support, cleaning, and catering arrangements. They ensure flights depart and arrive on time by managing ground service teams and maintaining communication with airside and terminal departments. This role requires efficiency, alertness, and strong teamwork.Only candidates aged 18-27 years can apply

We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.Key Responsibilities:- Passenger Assistance: Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- Check-in Operations: Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- Baggage Handling: Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- Customer Service: Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- Safety Compliance: Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- Collaboration with Teams: Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.Required Skills and Expectations:Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.

Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.

Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.

As an Air Cargo Executive based in Mumbai, you will play a crucial role in managing air cargo operations. You will ensure that shipments are processed efficiently and in compliance with regulations. Key Responsibilities:- *Shipment Coordination:* Manage the scheduling and processing of air cargo shipments, ensuring timely departures and arrivals.- *Documentation Handling:* Prepare and review necessary shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations.- *Customer Interaction:* Communicate with clients to provide updates on shipment status and address any queries or concerns they may have.- *Cargo Tracking:* Monitor the status of air freight shipments using tracking systems and update clients regularly.- *Team Collaboration:* Work closely with warehouse, logistics, and operations teams to facilitate smooth cargo operations from origin to destination.- *Problem Resolution:* Identify and resolve operational issues related to cargo handling or shipping delays, maintaining high service standards.Required Skills and Expectations:Candidates for the Air Cargo Executive role should possess excellent communication skills, both written and verbal, to effectively interact with clients and team members. Strong organizational skills are essential to manage multiple shipments and tasks effectively. Attention to detail is crucial for handling documentation accurately. A basic understanding of air cargo regulations and procedures will be beneficial, and candidates should be comfortable using computers and various software tools. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are highly valued. Ideal candidates should have completed their 12th grade and have 0 to 6 years of experience in a similar role.

We are looking for an Air Cargo Executive to manage air cargo operations. This role is suitable for candidates with 0 to 6 years of experience. You will work from our office in Mumbai.Key Responsibilities:- Coordination of Shipments: Manage the logistics of air cargo shipments, ensuring timely processing from pick-up to delivery.- Documentation Handling: Prepare and verify all necessary shipping documents, including air waybills and customs declarations, to ensure compliance with regulations.- Customer Service: Act as the main point of contact for clients, addressing inquiries and providing updates on shipment status to maintain customer satisfaction.- Network Collaboration: Collaborate with airlines, freight forwarders, and customs officials to streamline operations and resolve any issues that arise.- Data Entry and Reporting: Ensure accurate entry of cargo data into systems and generate reports for management to track performance and identify areas for improvement.Required Skills and Expectations:- Strong communication skills are essential for liaising with clients and partners effectively.- Attention to detail is crucial for handling documentation and ensuring compliance with regulations.- Basic knowledge of logistics and air cargo operations will be an advantage, but not mandatory.- Candidates should be reliable, punctual, and able to work in a fast-paced environment.- A proactive attitude and willingness to learn new systems and processes are expected from all applicants.

Key ResponsibilitiesAccept cargo bookings from customers, agents, and freight forwarders.Coordinate with airlines, warehouse staff, and transporters for timely movement.Prepare and verify shipping documents such as Air Waybill (AWB), invoices, packing lists, and customs paperwork.Ensure cargo complies with safety and security regulations (weight, packing, labeling).Track shipments and provide status updates to clients.Handle special cargo: perishable, valuable, dangerous goods, or live animals.Resolve delays, damages, or missing shipment issues.Maintain records in cargo management systems.Support billing, rate quotations, and payments.Daily Work ActivitiesCommunicating with airline cargo departments.Coordinating loading/unloading schedules.Monitoring flight departures and arrivals.Responding to customer queries by phone/email.Filing and auditing documents.Skills & CompetenciesKnowledge of cargo documentation & customs rules.Computer literacy (MS Office, booking systems).Good communication and coordination skills.Attention to detail and accuracy.Ability to work under deadlines and shift schedules.Problem-solving ability.Educational QualificationDiploma / Graduation (aviation, logistics, or any field).Certification in air cargo or IATA courses is an advantage.Who They Work WithAirlinesFreight forwardersCustoms officialsWarehouse teamsTransport providersWork EnvironmentAirports, airline cargo terminals, logistics companies, freight forwarding offices.

Ground Staff Executives oversee and manage airport ground operations such as passenger check-in, boarding, baggage handling, and customer assistance. They ensure smooth coordination between departments and resolve on-ground issues quickly. This role demands strong leadership, communication, and problem-solving skills. Executives also ensure compliance with safety and service standards.Only candidates aged 18-27 years can apply

Airport Ground Staff are responsible for supporting airline operations on the ground, including passenger assistance, baggage handling, and coordinating aircraft services. They ensure smooth check-in, boarding, and arrival processes while maintaining safety and security standards. The role requires teamwork, attention to detail, and strong communication skills. Ground staff also help manage delays and handle passenger queries.Only candidates aged 18-27 years can apply

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

Hiring for 65 Hiring For Air Cargo Officers Jobs in Goa, Mumbai, Hyderabad, Ahmedabad, Surat, Rajkot, Madurai, Bangalore, Kozhikode/Calicut, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, LLB, Other Bachelor Degree with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Boy, Airport Cargo, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Air Ticketing, Air Freight, Air Traffic Control, Air Ticketing Reservation, Cabin Attendant, Flight Stewardess, Airport Ground Staff, Airport Cargo Loader, logistics, Log Shipping, Logistics Operations, Logistic Regression, Inbound Logistics, Outbound Logistics, Reverse Logistics, International Logistics, Logistics Planning, Logistics Manager, Backhoe Loader Operating, Export Import, Export Import Documentation, Supply Chain etc.

We have vacant of 41 Urgent Vacancy in Ground Staff at multiple Airports Jobs in Kurnool, Visakhapatnam, Jorhat, Assam, Rajkot, Mumbai, Ranchi, Hubli, Mangalore, Kozhikode/Calicut, Imphal, for Freshers Educational Qualification : Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Ground Staff, Customer Support, Data Entry Executive, Human Resource, Administration, Back Office Assistant, Sales Marketing Operations, Air Ticketing Executive, Help Desk Operations, Receptionist, Boarding Pass Executive, Baggage Handler, Ground Handling Staff, Airport Operation, Airport Representative, Air Cargo etc.