504

Telecalling Executive Female Jobs in Delhi

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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Karawal Nagar Delhi
Personal Banking Personal Loans Business Loan Mortgage Loans Microsoft Excel Marketing Communication Negotiation Skills Motivating Skill
We are seeking a dedicated female Tele Caller to join our team in Karawal Nagar, Delhi. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education. As a Tele Caller, you will be responsible for making outbound calls to potential customers. Your main goal will be to promote our products or services, generate leads, and provide excellent customer service. You will engage with customers, answer their inquiries, and help them understand our offerings. Key Responsibilities:1. **Outbound Calling**: Contact potential clients using given data and introduce our services.2. **Lead Generation**: Identify and qualify potential customers who may be interested in our products.3. **Customer Communication**: Provide clear information to clients, addressing their questions or concerns effectively.4. **Data Entry**: Maintain accurate records of calls made, leads generated, and customer feedback.5. **Team Collaboration**: Work closely with other team members to share insights and improve strategies.Required Skills and Expectations:We expect you to be a good communicator with a clear and pleasant voice. You should have strong listening skills to understand customer needs and offer relevant solutions. Basic computer knowledge is essential for data entry tasks. Being proactive, organized, and having a positive attitude will contribute to your success in this role. This position requires a commitment to working from the office, ensuring that you fully engage with the team and clients.
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  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Female
  • Dwarka Sector 15 Delhi
Telecommunication Voice Process BPO Sales Basic Computers Telesales
We
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Hiring Fresher / Telecaller / 12th Pass

Aakanksha Personnel Network

  • Fresher
  • 3.5 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Marketing Communication Convincing Power Negotiation Skills Presentable Microsoft Word
As a Tele Caller, you will play a vital role in our communication efforts. Your primary responsibility will involve reaching out to potential and existing customers to promote our products and services, aiming to build lasting relationships while achieving sales targets.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for calling potential customers, explaining our offerings and encouraging them to make purchases.- **Customer Engagement:** Engaging with customers to understand their needs and providing them with tailored solutions will be essential in building trust and rapport.- **Maintaining Records:** You will need to maintain accurate records of calls made, customer interactions, and sales achieved, helping track performance and improve future outreach.- **Follow-Up Calls:** Following up with previous customers or leads to gather feedback or encourage repeat purchases will be part of your role.- **Team Collaboration:** You will work closely with your team to share insights and strategies that can enhance overall sales performance.To excel in this role, you should have excellent communication and interpersonal skills, allowing you to engage effectively with various customers. A clear and friendly speaking voice is important, as is the ability to listen carefully. Being organized is crucial so that you can manage multiple calls and customer records efficiently. As this position is open to freshers, a positive attitude and a willingness to learn are highly valued.
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  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Motivating Skill Outbound Calling Inbound Presentation Skills Voice Process
Telecalling (or telecaller) roles focus on interacting with customers over phone calls
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Interview For Telecaller || 10th Pass - Freshers

Krishna Investment and Insurance

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Delhi
Outbound Calling Marketing Communication Presentation Skills Calling Tele Sales
We are looking for a motivated female Tele Caller to join our team in Delhi. This is a full-time position suitable for candidates with little to no experience, making it a great opportunity for freshers.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential clients or customers to promote our services and products, helping to create awareness and generate interest.- **Respond to Customer Inquiries:** Handle incoming questions from customers, providing clear and accurate information to facilitate a smooth communication process.- **Maintain Call Records:** Keep detailed notes of calls and interactions to ensure that customer information and feedback are properly documented for future reference.- **Follow Up with Leads:** Regularly check in with potential leads to keep them engaged and encourage them to make a purchase or use our services.- **Record Feedback:** Collect feedback from clients regarding their experience and suggestions, which can help improve our offerings.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively engaging with customers and conveying information clearly.- **Listening Skills:** Ability to listen attentively to customer needs and respond accordingly is crucial for building rapport.- **Basic Computer Skills:** Familiarity with basic computer operations is necessary for logging calls and managing client information.- **Positive Attitude:** A friendly and enthusiastic demeanor is important for creating a positive experience for customers.- **Team Player:** Willingness to collaborate with colleagues and contribute to a supportive work environment. If you are eager to start your career in telemarketing and have a passion for connecting with people, we encourage you to apply.
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  • 1 - 1 yrs
  • 2.0 Lac/Yr
  • Netaji Subhash Place Delhi
Outbound Calling Computer Skills Convincing Power
We are looking for a confident and motivated female Tele Caller to join our team at our office in Netaji Subhash Place. The ideal candidate will have at least one year of experience in telecalling and must have completed their 12th grade.Key Responsibilities:- **Outbound Calls**: Make calls to potential and existing customers to promote services. This includes educating them about the benefits and features of our offerings.- **Customer Engagement**: Build rapport with customers and maintain positive relationships. Its essential to listen to their needs and address any concerns to enhance customer satisfaction.- **Data Management**: Record and maintain accurate information about calls and customer interactions in our database. Keeping track of customer preferences is crucial for effective follow-up.- **Lead Generation**: Identify potential leads and opportunities through calls. This involves recognizing customer interest and gathering relevant information for the sales team.- **Follow-Up Calls**: Conduct follow-up calls to ensure customer satisfaction and nurture relationships. Persistence is key to turning potential interest into sales.Required Skills and Expectations:- Strong communication skills in English and Hindi are necessary for clear interaction with customers.- A friendly and enthusiastic attitude is essential, as the role involves engaging with a diverse clientele.- Ability to handle objections and provide solutions effectively. Candidates must be persuasive and adaptable.- Basic computer skills for data entry and managing call logs.- A proactive approach and the desire to achieve targets will help in succeeding in this role.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Madipur Delhi
Domestic BPO Voice Process Inbound Convincing Power Cold Calling
We are looking for a dedicated female Tele Caller to join our team in Madipur, Delhi. This full-time office role is ideal for candidates with up to one year of experience or fresh graduates who have completed at least their 10th grade.The Tele Caller will be responsible for making outbound calls to potential clients, introducing our services, and maintaining customer relationships. The key responsibilities include managing call lists, providing accurate information about our offerings, and recording customer feedback and details in our database.Candidates must have excellent communication skills, both verbal and written, as well as a friendly and professional phone manner. A positive attitude and the ability to engage with customers effectively is essential. Additionally, having good organizational skills will help in managing calls and customer information efficiently.Basic computer knowledge, including familiarity with MS Office and data entry, is required. The ideal candidate should be a quick learner who can adapt to fast-paced environments, demonstrating persistence and confidence when speaking to clients. Being able to work as part of a team and follow instructions carefully will also contribute to your success in this role. If you are enthusiastic about building a career in customer service and enjoy interacting with people, we encourage you to apply.
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Female - Client Relationship Executive - Nehru Place Delhi

Sunbridge Solutions (opc) Private Limited

  • 1 - 3 yrs
  • Nehru Place Delhi
Immigration Consultant Visa Executive Client Relationship Associate Sales Client Management CRM Sales Client Servicing Outbound Calling Client Relationship Visa Consultant
Call & What's App + 91 9650571592 Offer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Promote and present immigration services to both existing and potential clients.Identify and approach potential clients to generate leads and drive sales growth.Develop strategic action plans and schedules to define target audiences and estimate outreach volume.Pursue and follow up on new leads and referrals generated through marketing and outreach efforts.Identify potential sales opportunities and initiate contact with qualified prospects.Achieve monthly and quarterly assigned sales targets.
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  • 0 - 2 yrs
  • Female
  • Model Town Delhi
Customer Handling Outbound Calling Customer Service
We are looking for a Customer Care Executive to join our team in Model Town. This role is ideal for a motivated and enthusiastic candidate who loves helping customers and can communicate effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming phone calls, emails, and chat messages from customers to address their questions or concerns promptly.- **Provide Product Information:** Assist customers by explaining our products and services clearly, ensuring they understand their features and benefits.- **Resolve Issues:** Handle customer complaints and resolve issues efficiently, ensuring a positive experience for the customer.- **Maintain Records:** Accurately record customer interactions in our database, helping us keep track of inquiries and the solutions provided.- **Follow Up:** Reach out to customers after resolving issues to ensure their satisfaction and to gather feedback for improvement.- **Support Team Members:** Collaborate with colleagues to share insights and improve overall service quality, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- We are looking for females with 0 to 2 years of experience in a customer service or related role.- Strong verbal and written communication skills are essential to convey information clearly to customers.- A positive attitude and patience are important for effectively dealing with customer inquiries and complaints.- Basic computer skills are required to manage customer records and communicate via email and chat.You should be prepared to work full-time from our office in Model Town. If you are passionate about helping customers and eager to learn, we encourage you to apply.
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Sales Executive Fresher (Female)

LSKDM-Digital Marketing Institute

  • 0 - 1 yrs
  • Laxmi Nagar Delhi
Direct Marketing Lead Generation Marketing Communication Cold Calling Sales Business Development Sales Communication Skills Convincing Power Negotiation Skills
We are seeking a motivated Sales Executive to join our team at our Laxmi Nagar office. This is a full-time role suitable for female candidates with 0 to 1 year of experience, and a background in B.A, B.C.A, B.B.A, B.Com, or B.Ed.**Key Responsibilities:**- **Client Engagement:** Actively reach out to potential clients to promote our products and services, establishing strong relationships for effective sales.- **Product Knowledge:** Develop a thorough understanding of our offerings to confidently explain key features and benefits to customers, tailoring your approach to meet their needs.- **Sales Strategy:** Collaborate with the sales team to create effective strategies that align with our goals, ensuring a focused approach to closing deals.- **Lead Qualification:** Identify and qualify leads through research and engagement to maximize conversion rates.- **Reporting:** Maintain accurate records of sales activities and customer interactions, providing regular updates to management.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for engaging clients effectively and conveying information clearly.- **Persuasion Ability:** A knack for influencing and persuading customers to consider our products, showcasing enthusiasm and confidence in your interactions.- **Team Player:** Ability to work well within a team, supporting colleagues and contributing positively to the sales environment.- **Time Management:** Demonstrating excellent time management skills to efficiently handle multiple clients and meet sales targets.- **Adaptability:** Willingness to learn and adjust to changing sales strategies, market conditions, and customer preferences.
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  • 2 - 4 yrs
  • 1.3 Lac/Yr
  • Bawana Delhi
Good Communication Skills Motivating Skill Negotiation Skills Convincing Power English Tele Sales Telemarketing
We are seeking a dedicated female Tele Caller in Bawana, Delhi, to join our team. The ideal candidate should have 2 to 4 years of experience and a minimum education of 12th grade. This full-time position involves direct interaction with customers to promote our services and drive sales.Key Responsibilities:- **Customer Interaction**: Engage with potential clients through phone calls, providing information about our products and services.- **Lead Generation**: Identify and qualify leads by gathering information from conversations and understanding customer needs.- **Sales Support**: Assist in achieving sales targets by promoting offers and encouraging customer purchases during calls.- **Data Management**: Maintain accurate records of calls made, customer interactions, and feedback to help improve services.- **Team Collaboration**: Work closely with sales and marketing teams to align strategies and share customer insights for better outcomes.Required Skills and Expectations:The candidate must have excellent communication skills, both verbal and written, to effectively convey information to customers. A strong ability to persuade and negotiate is essential for driving sales. The candidate should be organized and detail-oriented, with good time management skills. Experience in handling customer queries and managing objections will be highly valued. Additionally, a positive attitude and resilience in a fast-paced environment are critical for success in this role. Proficiency in using basic computer applications and CRM software is also required.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Marketing Outbound Calling Online Sales Voice Process Inbound Inside Sales Cold Calling BPO Non Voice Inbound Calls Inbound Sales Tele Marketing Domestic Calling English Language Communication Skills BPO Sales Telesales Tele Sales Calling
Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time
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  • Fresher
  • Female
  • Nehru Place Delhi
CRM Sales Sales Client Relationship Cold Calling Client Management Immigration Consultant Visa Consultant
Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Moti Nagar Delhi
Motivating Skill Presentation Skills Voice Process Domestic BPO Convincing Power
We are looking for a dedicated Tele Caller to join our team in Moti Nagar, Delhi. This role is suitable for females who have recently completed their 12th grade and are eager to start their career in a dynamic environment.Key Responsibilities:1. **Make Outbound Calls**: You will contact potential clients to introduce our products and services, aiming to generate interest and leads.2. **Assist in Customer Inquiries**: You will handle incoming queries from customers, providing them with relevant information and support to foster positive relationships.3. **Record Call Details**: It is essential to maintain accurate logs of calls, noting customer feedback and issues that arise to help improve our services.4. **Follow Up with Clients**: You will reach out to prospects who have shown interest previously, providing them with timely reminders and addressing any concerns.5. **Work with the Sales Team**: You will collaborate closely with the sales team to ensure that the leads are effectively followed up and converted into sales.Required Skills and Expectations:Candidates should possess excellent communication skills and have a pleasant phone manner. Basic computer skills are required for data entry and record-keeping. You should be proactive and able to work comfortably both individually and as part of a team. A positive attitude and a willingness to learn are essential for success in this role, as is the ability to adapt and handle challenges.
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HR Recruiter Fresher (Female)

Corporate Employment Services

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Hauz Khas Delhi
Bulk Hiring Calling Screening Sourcing Mass Hiring Leadership Hiring Telecalling Telecaller HR Human Resource HR Recruiter
**Interested Candidates Can Directly Call or Whatsapp on +91-7669438000 (Female Candidates will be preferred). ** No Salary Bar for Right Candidate.1) Partner with hiring managers to determine staffing requirements and provide market trends or salary benchmarking.2) Utilize job boards, social media (like LinkedIn), and internal databases to find candidates.3) Screen resumes, conduct initial phone interviews, and coordinate interviews between candidates and client companies.4) Build relationships with candidates, provide updates throughout the process, and handle negotiations.5) Track key HR metrics such as time-to-fill and maintain records in MS- Excel.Experience:Proven work experience as an HR Recruiter, ideally in a consultancy environment.Communication: Strong interpersonal and communication skills to interact with both clients and candidates.Technical Skills: Familiarity with different job portals, and sourcing techniques.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Female
  • Jhandewalan Extension Delhi
Outbound Calling Lead Generation Domestic BPO Convincing Power BPO Sales BPO Call Center Negotiation Skills Hindi BPO
We are looking for a motivated Tele Marketing Executive to join our team in Jhandewalan Extension, Delhi. This role is ideal for individuals seeking to begin or advance their career in telemarketing.As a Tele Marketing Executive, you will engage with potential customers over the phone to promote our products and services. You will be responsible for generating leads, providing information, and nurturing relationships with clients.Key responsibilities include:1. **Making Outbound Calls:** You will contact leads provided by the company to introduce our offerings, ensuring you maintain a friendly and professional tone during conversations.2. **Understanding Customer Needs:** You will listen carefully to customer inquiries and feedback to better understand their needs and offer appropriate solutions.3. **Maintaining Records:** You will document call details, customer interactions, and follow-up actions to keep our database accurate and up-to-date.4. **Meeting Targets:** You will be expected to achieve daily and monthly targets for calls made, leads generated, and sales conversions, ensuring consistent performance.To succeed in this role, you should have clear communication skills, strong persuasive abilities, and a positive attitude. Basic computer skills and familiarity with CRM software will be an advantage. We welcome candidates with varying levels of experience, as long as they are eager to learn and grow.
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  • 3 - 5 yrs
  • 3.8 Lac/Yr
  • Janakpuri Delhi
CALLING Lead Generation Sales Business Development Business Development
We are seeking a Senior Business Development Executive with 3 to 5 years of experience to join our team in Janakpuri. The ideal candidate will possess strong communication skills, a proactive mindset, and the ability to work effectively in a team environment.**Key Responsibilities:**- **Client Acquisition:** Identify and approach potential clients to expand the companys client base, using research and networking to generate leads.- **Relationship Management:** Build and maintain strong relationships with existing clients, ensuring their needs are met and that they are satisfied with our services.- **Market Research:** Conduct thorough market analysis to understand trends and customer needs, helping to identify new business opportunities.- **Proposal Development:** Prepare and present tailored proposals and presentations to potential clients, effectively communicating the value of our products and services.- **Collaboration with Teams:** Work closely with marketing and product development teams to align business strategies and ensure services meet market demands.**Required Skills and Expectations:**- **Strong Communication Skills:** You should communicate clearly and confidently, both orally and in writing, to articulate ideas and information effectively.- **Proficiency in Sales Techniques:** Experience in various sales strategies is essential, with an ability to adapt to different client needs and preferences.- **Analytical Skills:** Capability to analyze data and market trends to make informed decisions and recommendations.- **Self-Motivated:** A proactive approach to work, with a strong desire to achieve targets and contribute positively to the team.- **Team Player:** A collaborative mindset, willing to work with others and share insights to drive success.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Janakpuri Delhi
Marketing Marketing Communication B2B Sales Calling Tele Marketing Tele Sales Telesales Sales Lead Generation Online Sales
We are looking for a dedicated Telesales Executive to join our team in Janakpuri. The ideal candidate will be a female with 1 to 3 years of experience in sales and must be comfortable working full time from the office.**Key Responsibilities:**- **Calling Potential Clients:** Reach out to potential customers through phone calls to introduce our products and services, ensuring a professional and friendly approach.- **Handling Customer Queries:** Address any questions or concerns from clients, providing them with the necessary information to assist in decision-making.- **Generating Sales Leads:** Identify and pursue new sales opportunities by engaging with prospects and gathering relevant information to qualify leads.- **Maintaining Customer Relationships:** Develop and maintain strong relationships with existing clients to encourage repeat business and loyalty.- **Meeting Sales Targets:** Work towards and achieve individual and team sales goals, demonstrating initiative and a results-driven attitude.- **Updating Customer Database:** Keep records of all interactions and transactions with customers in our database to track progress and assist with follow-ups.**Required Skills and Expectations:**- Strong communication skills: You must be fluent and articulate in both spoken and written communication to effectively engage clients.- Sales aptitude: Familiarity with sales techniques and understanding customer psychology will help you excel.- Proficiency in using computers and CRM software: Basic computer skills and experience with CRM tools are essential for maintaining client information.- Positive attitude and resilience: You should be able to handle rejections gracefully and maintain a motivated outlook.- Team player: Collaborating effectively with colleagues and contributing to a positive work environment is important.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Rohini Sector 1 Delhi
English Telecalling
Need Staff for Telecalling for Process of Real Estatein that Candidate Need to Just Take Follups from Client Not for Sale Only Booking if Any One is Interested Then Contact Us as Soon as Possible regard (dev Kumar )
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Telecaller Jobs For 12th Pass Freshers

Aakanksha Personnel Network

  • Fresher
  • 2.0 Lac/Yr
  • Female
  • 105845
Microsoft Excel Motivating Skill Marketing Communication Convincing Power Negotiation Skills Presentable Bold Open Minded Broadminded Microsoft Word
Calling the candidates and clients Assistance in miscellaneous office work.. Maintenance of office files and records manually as well as on computer. Assistance in day to day accounting on Tally, MS excel, MS word, Bank Reconciliation and miscellaneous work
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Client Relationship Executive (1-3 Years) - Female

Sunbridge Solutions (opc) Private Limited

  • 1 - 3 yrs
  • Nehru Place Delhi
Immigration Consultant Visa Executive Client Relationship Associate Sales Client Management CRM Sales Client Servicing Outbound Calling Client Relationship Visa Consultant
Call & What's App + 91 9650571592 Offer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Promote and present immigration services to both existing and potential clients.Identify and approach potential clients to generate leads and drive sales growth.Develop strategic action plans and schedules to define target audiences and estimate outreach volume.Pursue and follow up on new leads and referrals generated through marketing and outreach efforts.Identify potential sales opportunities and initiate contact with qualified prospects.Achieve monthly and quarterly assigned sales targets.
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  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Kirti Nagar Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Inbound Calls
1 Take customer orders accurately and punch them into the system immediately.2. Answer customer queries promptly and professionally.3. Generate two or three bills per order to facilitate the next steps in the process.4. Maintain thorough and organized records of customer interactions and transactions.5. Collaborate with other departments to ensure seamless order fulfilment and post order support6. Handle customer complaints or issues and report to the manager when necessary 7. Stay updated on product knowledge and company policies to provide accurate information to customers.8. Establish and maintain good rapport with customers by using positive language and anticipating their needs
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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