Telemarketing Female Jobs in Guwahati

- Cold Calling: Reach out to potential customers through cold calling to generate interest in BENELLI GUWAHATI's automobile offerings, including motorcycles, accessories, and services.- Lead Qualification: Identify and qualify leads based on customer interest, ensuring a strong pipeline for the sales team.- Provide Information: Inform potential customers about the features, benefits, and pricing of BENELLI GUWAHATI's products, such as motorcycles, service packages, financing options, and accessories.- Answer Inquiries: Address customer inquiries regarding product availability, technical specifications, service offerings, and dealership promotions via phone calls.- Schedule Test Drives: Coordinate with interested prospects to schedule test drives at the dealership, ensuring a seamless experience for the customer.- Service Appointment Booking: Assist existing customers in booking service appointments for maintenance, repairs, or upgrades.- CRM Updates: Maintain accurate and up-to-date records of all customer interactions, including calls, emails, and appointments, in the companys CRM system.- Assist Sales Team: Provide support to the sales team by gathering information, providing leads, and ensuring smooth communication between potential clients and sales representatives.- Competitor Insights: Gather information on competitors' products, pricing, and promotions through customer feedback and market research.- Daily Reporting: Maintain records of all calls made, lead status, and conversion rates. Report daily activity to the sales or marketing team.- Complaint Resolution: Address customer complaints or concerns related to products, services, or billing in a professional and timely manner.- Record Keeping: Maintain and organize customer contact details, lead information, and sales records.- Customer Engagement: Engage customers with a friendly and enthusiastic tone, promoting the dealership as the go-to destination for premium motorcycles and related service

- Outbound Calling: Make calls to prospective students or parents to inform them about the coaching classes, available courses, and enrollment details.- Lead Generation: Identify and qualify potential leads, helping convert inquiries into registrations.- Follow-up Calls: Contact leads who have shown interest previously but have not yet enrolled, providing them with additional information to encourage sign-up.- Provide Course Information: Explain course details, fee structures, class schedules, and benefits of the coaching programs to potential clients.- Customer Relationship Management: Maintain a positive relationship with students, parents, and prospective clients, addressing their queries and concerns effectively.- Record Keeping: Maintain accurate records of all interactions with clients, leads, and students in the CRM system.- Achieve Sales Targets: Work toward achieving individual and team targets related to new enrollments or follow-up leads.- Promote Offers and Discounts: Inform leads and potential students about any ongoing discounts, offers, or promotions related to courses.- Provide Feedback: Share market insights, feedback from clients, and suggestions with the team or management to improve services and offerings.- Assist in Event Promotion: Promote and invite potential clients to coaching-related events like demo classes, workshops, or webinars.- Update and Maintain Records: Ensure that all communication with clients is logged and updated in the database for future follow-up.- Client Retention: Provide excellent after-sales service by ensuring that enrolled students have a positive experience and continue with their studies.- Resolve Issues: Handle any complaints or issues faced by the students or parents and resolve them promptly to maintain customer satisfaction.- Coordinate with Other Teams: Work closely with the marketing and enrollment team to help with any promotional campaigns or new courses.