Telemarketing Fresher Jobs in Guwahati

We are looking for a Tele Caller to join our team in Dispur, Guwahati. This full-time position is suitable for individuals with little to no experience. As a Tele Caller, you will be responsible for reaching out to potential customers and promoting our services.Key Responsibilities:1. **Making Calls**: You will make outbound calls to potential clients, introducing our services and explaining how they can benefit them.2. **Handling Inquiries**: Address customer questions and concerns promptly, providing accurate information about our products or services.3. **Data Entry**: Record and maintain details of customer interactions in our database to ensure up-to-date customer information.4. **Follow-ups**: Keep track of your calls and follow up with prospective clients to encourage them to take action or to finalize sales.5. **Working with Team**: Collaborate with other team members to improve outreach strategies and share feedback on customer interactions.Required Skills and Expectations:Candidates should possess strong communication skills, including a friendly and persuasive telephone manner. Basic computer skills are essential for data entry and managing customer information. You should be able to listen actively and respond to customer needs. A positive attitude and resilience are important as you handle various customer inquiries. Ideal candidates are enthusiastic, motivated, and willing to learn, without the need for prior experience.

We are looking for a dedicated Telecalling Executive to join our team in Ganeshguri, Guwahati. This role involves making outbound calls to potential clients to promote our products and services.As a Telecalling Executive, you will be responsible for communicating with customers over the phone, explaining our offerings, and answering any questions they may have. You will also update and maintain customer information in our database. Additionally, you will work to meet daily and weekly calling targets while ensuring a high level of customer satisfaction.Key responsibilities include:1. **Outbound Calling**: Make calls to prospective clients, introduce our products, and encourage them to consider making a purchase.2. **Customer Interaction**: Engage with customers to address their inquiries, provide information, and clarify any doubts they have regarding our services.3. **Data Management**: Update customer details and interaction records accurately in our database for effective follow-up actions.4. **Target Achievement**: Strive to reach individual and team targets by maintaining a steady flow of calls and customer engagements.5. **Feedback Collection**: Gather feedback from customers post-interaction to help improve our services.To succeed in this role, you should possess excellent communication skills, a friendly phone manner, and the ability to engage customers effectively. A positive attitude, willingness to learn, and a basic understanding of sales processes are essential. A minimum education of 12th grade is required, and prior experience in telecalling is a plus but not mandatory.

We are seeking a motivated Telecalling Executive to join our team in Fancy Bazar, Guwahati. This role is perfect for individuals with 0-2 years of experience who are looking to kickstart their career in telecalling. Key Responsibilities:1. **Customer Outreach**: You will make outbound calls to potential clients to promote our products and services, ensuring clear communication and understanding of their needs.2. **Lead Generation**: Identify and qualify potential leads through conversations, maintaining a record of interactions and following up as necessary to close sales.3. **Data Entry and Management**: Accurately update and maintain customer databases, ensuring all information is current and relevant for future interactions.4. **Feedback Collection**: Gather feedback from customers about their experience with our services, helping improve offerings based on their insights.5. **Team Collaboration**: Work closely with the marketing and sales teams to align on strategies and share insights gained from customer interactions.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong verbal communication skills. A friendly and persuasive personality will be essential for effectively engaging with customers. Basic computer skills are necessary for data entry tasks. An enthusiastic attitude and a willingness to learn will go a long way in this fast-paced environment.

- Make outbound calls to prospective students and clients to promote SKYTRACKs aviation training programs and services.- Follow up on leads generated through marketing campaigns, online inquiries, and referrals.- Attend to incoming calls from potential candidates or clients, providing information about aviation courses, enrollment procedures, and eligibility criteria.- Resolve queries efficiently while maintaining a professional tone.- Maintain and update the CRM system with accurate and current information about leads, interactions, and follow-up actions.- Categorize leads based on level of interest and stage in the sales funnel.- Understand the career goals of potential candidates and suggest suitable aviation programs accordingly.- Regularly follow up with interested leads to nurture them through the decision-making process.- Aim to convert inquiries into confirmed enrollments through persuasive communication and relationship building.- Collect feedback from prospects to understand their needs and improve communication strategies.- Work toward achieving monthly and quarterly enrollment or inquiry targets set by the management.- Maintain consistency in performance and strive to exceed expectations.- Collaborate with the admissions, marketing, and counseling teams to streamline communication and enhance the enrollment process.

- Cold Calling: Reach out to potential customers through cold calling to generate interest in BENELLI GUWAHATI's automobile offerings, including motorcycles, accessories, and services.- Lead Qualification: Identify and qualify leads based on customer interest, ensuring a strong pipeline for the sales team.- Provide Information: Inform potential customers about the features, benefits, and pricing of BENELLI GUWAHATI's products, such as motorcycles, service packages, financing options, and accessories.- Answer Inquiries: Address customer inquiries regarding product availability, technical specifications, service offerings, and dealership promotions via phone calls.- Schedule Test Drives: Coordinate with interested prospects to schedule test drives at the dealership, ensuring a seamless experience for the customer.- Service Appointment Booking: Assist existing customers in booking service appointments for maintenance, repairs, or upgrades.- CRM Updates: Maintain accurate and up-to-date records of all customer interactions, including calls, emails, and appointments, in the companys CRM system.- Assist Sales Team: Provide support to the sales team by gathering information, providing leads, and ensuring smooth communication between potential clients and sales representatives.- Competitor Insights: Gather information on competitors' products, pricing, and promotions through customer feedback and market research.- Daily Reporting: Maintain records of all calls made, lead status, and conversion rates. Report daily activity to the sales or marketing team.- Complaint Resolution: Address customer complaints or concerns related to products, services, or billing in a professional and timely manner.- Record Keeping: Maintain and organize customer contact details, lead information, and sales records.- Customer Engagement: Engage customers with a friendly and enthusiastic tone, promoting the dealership as the go-to destination for premium motorcycles and related service