Call Center Female Jobs in Guwahati

We are seeking a dedicated Educational Counsellor with 2 to 4 years of experience to join our team in Guwahati, India. The ideal candidate will help students navigate their educational paths and make informed decisions about their futures.As an Educational Counsellor, your key responsibilities will include:1. **Student Guidance**: Provide personalized counseling to students on academic programs, career options, and admission processes. Understand their interests and strengths to help them make informed choices.2. **Information Sessions**: Conduct workshops and seminars to educate students and parents about various educational opportunities available. Share information on course offerings, eligibility criteria, and application procedures.3. **Application Support**: Assist students with the admission process, including reviewing application materials and offering advice on improving applications. Ensure that students meet deadlines and fulfill requirements.4. **Follow-Up**: Maintain communication with students to track their progress and provide ongoing support throughout their educational journey. Address any concerns or challenges they may face.5. **Networking**: Build relationships with educational institutions and professionals to offer students the best options and opportunities in their studies. Stay updated on industry trends and changes in educational policies.The successful candidate will possess strong communication and interpersonal skills, a passion for education, and the ability to motivate and inspire students. A graduate degree is required, along with a commitment to fostering a supportive and inclusive environment for all learners.

ResponsibilitiesMake outbound calls to generate qualified leadsIntroduce Uphaar Tea products to potential customersIdentify customer interest and collect accurate detailsFollow up with interested prospectsShare daily lead reports

- Handle inbound calls or enquiries from prospective customers and respond with product information, showroom details, pricing, offers, etc.- Maintain and update a database of leads, customer interactions and followups in the company CRM or lead-tracking system- Develop and maintain detailed knowledge of SREEMATI FURNISHINGs products (furniture categories, furnishings, accessories, promotional packages) so that you can confidently respond to customer queries and recommend appropriate items.- Ask probing questions to understand customer requirements (room size, style preference, budget, delivery timing etc) and guide them accordingly- Work with the showroom sales team to schedule appointments or site visits for qualified leads, thereby facilitating conversions.- Follow up with leads at appropriate intervals (via phone, WhatsApp, email) to nurture interest, address objections, and convert into showroom visits or orders.- Track and help meet individual targets (calls made, appointments scheduled, leads converted) and support the showrooms revenue goals.- Coordinate with internal teams (sales, dispatch, inventory) to ensure timely hand-over of information once a lead converts into an order.- Provide excellent customer interaction: maintain professionalism, courteous attitude, active listening, and clear communication.- Record any special customer requests, complaints or feedback received during calls and escalate or coordinate resolution with relevant departments (logistics, installation, service).- Build and maintain relationships with repeat customers or referrals, contributing to long-term customer satisfaction and brand loyalty.- Maintain accurate logs of call records: number of calls, outcomes, next-steps, lead sources, follow-up schedules.- Provide periodic reports to sales or marketing management on trends observed (customer preferences, competitor offers, market needs) and suggest improvements in tele-outreach scripts or product offerings.- Adhere to company guidelines, scripts, brand messaging, data privacy & documentation standards.- Work closely with the showroom sales team, marketing department and dispatch/installation units to ensure seamless customer experience from call to delivery.- Participate in training sessions to stay updated on new product launches, promotions, company policies, CRM tools and tele-marketing best practices.- Meet assigned targets while maintaining call quality, customer satisfaction and compliance with process norms.

Telecaller 2 PositionsLocation: GuwahatiGender Preference: FemaleSalary: 15,000 20,000Industry: Roofing & Construction MaterialsAbout the Client:Our client is a top-tier manufacturer and trailblazer in producing durable, high-quality roofing and decking solutions across India, designed to withstand extreme weather while ensuring insulation and low noiseYour Responsibilities: Make outbound calls to potential and existing customers to promote products. Handle customer inquiries and provide information on roofing solutions. Maintain records of calls, sales, and customer feedback. Follow up with leads and schedule meetings for the sales team. Assist in customer relationship management and support office operations.Your Profile: Education: HS/Graduate. Experience: 1-3 years in telecalling/customer support (preferred). Strong communication and persuasion skills. Basic knowledge of MS Office and CRM tools is an advantage. Confident, self-motivated, and able to handle customer interactions professionally.Benefit: Competitive salary based on experience. Career growth opportunities in a fast-growing company. Friendly and professional work environment. Apply Now! Send your resume to hallmarkcareersolutions@gmail.com Contact us at +91 9508522589 Visit www.hallmarkcareersolutions.in to explore more opportunities.

Customer Relationship Executive, handling customer queries, giveing product inforamtion,

We are looking for 50 Telecaller Posts in Guwahati, with deep knowledge in outbound calling and Required Educational Qualification is : Higher Secondary, Secondary School, B.A

We have vacant of 5 Tele Marketing Executive Jobs in Maligaon Stadium, Near Hanuman Mandir, Guwahati, for Freshers Educational Qualification : Higher Secondary Skill BPO Call Center, Tele marketing etc.

We have vacant of 10 Telecaller Jobs in Guwahati, Assam for Freshers Educational Qualification : Higher Secondary Skill Telemarketing,Microsoft Office,Telecalling,outbound calling etc.

-Greet and welcome visitors in a professional and friendly manner.-Maintain visitor logs and ensure proper security or sign-in procedures.-Schedule and confirm appointments or meetings.-Receive, sort, and distribute daily mail and deliveries.-Keep the reception area tidy and presentable, with all necessary materials (brochures, forms, stationery, etc.).

-Make outbound calls to customers for service reminders, feedback, and promotions.-Follow up with customers regarding pending services, vehicle delivery, and satisfaction levels.-Maintain strong relationships with existing customers by providing timely information and support.-Conduct post-service follow-up calls to collect feedback and assess customer satisfaction (CSI).-Share customer insights and feedback reports with the Service Manager and CRM team.-Support sales or service marketing initiatives through effective telecommunication.-Schedule service appointments and ensure proper coordination with the Service Advisor team.-Identify inactive customers and reach out with personalized offers to regain business.

-Make outbound calls to potential and existing customers to promote company services.-Handle inbound inquiries, respond to queries, and provide accurate information.-Maintain a positive, professional, and helpful attitude during customer interactions.-Identify and qualify potential leads through telephonic conversations.-Follow up with customers to ensure sales closure and client satisfaction.-Maintain regular contact with clients to ensure repeat business.-Maintain accurate call logs and lead data in CRM or Excel sheets.-Prepare daily/weekly call reports and share them with the reporting manager.-Build and maintain strong customer relationships through proactive communication.