-Make outbound calls to customers for service reminders, feedback, and promotions.
-Follow up with customers regarding pending services, vehicle delivery, and satisfaction levels.
-Maintain strong relationships with existing customers by providing timely information and support.
-Conduct post-service follow-up calls to collect feedback and assess customer satisfaction (CSI).
-Share customer insights and feedback reports with the Service Manager and CRM team.
-Support sales or service marketing initiatives through effective telecommunication.
-Schedule service appointments and ensure proper coordination with the Service Advisor team.
-Identify inactive customers and reach out with personalized offers to regain business.
Experience
Fresher
No. of Openings
1
Education
Graduate (B.A, B.C.A, B.B.A, B.Com)
Role
Tele Caller
Industry Type
Automobile / Auto Ancillaries
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam