CRM Female Jobs in Delhi NCR

Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated

Job Title: Travel Desk AssistantLocation: Vasant KunjExperience: 1-2 YearsJob Type: Full-timeRole Summary:Were looking for a Travel Desk Assistant with hands-on experience in travel systems like Amadeus, Excel, and travel portals. The role involves coordinating with hotels, managing bookings, negotiating rates, and handling customer queries.Key Responsibilities: Amadeus & Portals: Manage bookings for flights, hotels, and transportation. Hotel Coordination: Work with hotels to secure competitive pricing and promotional rates. Excel Reporting: Track bookings, expenses, and generate reports. Customer Support: Handle travel-related calls, bookings, and changes. Vendor Management: Build relationships with travel providers and negotiate rates.Requirements: Experience: 1-2 years in travel coordination or a similar role. Skills: Proficient in Amadeus, travel portals, and Excel. Communication: Strong verbal and written communication skills. Organized: Attention to detail and ability to multitask.

Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction

The candidate should be responsible for engaging with potential students, parents, and other stakeholders through outbound and inbound calls. Your primary goal is to provide information about our institute's programs, answer inquiries, and assist in the enrollment process. The ideal candidate should possess strong communication skills, a friendly and persuasive demeanor, and a good understanding of the educational services offered by the institute.1. Outbound Calls Initiate outbound calls to prospective students and parents. Provide detailed information about the institute's programs, courses, and admission procedures. Answer questions and address concerns to create a positive impression of the institute.2. Lead Generation Identify and qualify potential leads through telephonic conversations. Maintain a database of prospective students and follow up on leads regularly.3. Appointment Scheduling Schedule appointments for interested individuals to visit the institute or attend information sessions.4. Follow-up Conduct follow-up calls with individuals who have expressed interest but have not yet enrolled. Keep track of communication history and update records in the customer relationship management (CRM) system.5. Feedback Collection Gather feedback from students and parents about their experiences and concerns. Communicate feedback to the relevant departments for continuous improvement.6. Performance Objective Meet or exceed monthly enrollment targets set by the institute.Qualification & Skills A bachelor's degree in any relevant field is preferred. Excellent verbal communication skills. Strong interpersonal and listening skills. Ability to handle objections and provide persuasive responses. Familiarity with CRM systems and basic computer skills. Previous experience in telecalling or customer service is a plus.Preference: FemaleWorking Hours: Monday - Saturday10am To 7pm