CRM Female Jobs in Delhi NCR

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

We are seeking an experienced Sales Manager to join our team in Sector 18. The ideal candidate will have a strong background in sales and a proven track record of success in managing sales teams. Key Responsibilities:- Lead Sales Team: Manage and guide a sales team to achieve sales targets, encouraging teamwork and providing support where needed.- Develop Sales Strategies: Create and implement effective sales strategies to drive business growth and expand market reach.- Monitor Performance: Analyze sales data to assess performance metrics, identifying areas for improvement and making data-driven decisions.- Build Client Relationships: Establish and maintain strong relationships with clients, ensuring their needs are met and fostering loyalty.- Conduct Training: Provide training and development opportunities for team members to enhance their skills and improve overall sales performance.- Market Research: Stay informed about industry trends and competitor activities to inform sales strategy and identify new business opportunities.Required Skills and Expectations:Candidates should possess a masters degree and have 5 to 11 years of relevant sales experience. Strong leadership skills are essential, along with the ability to motivate a team towards achieving sales goals. Excellent communication and interpersonal skills are necessary to build relationships with clients and colleagues. Proficiency in analyzing sales data and understanding market dynamics will be crucial for success in this role. The candidate must be female and willing to work full-time from the office.

We are looking for a confident, well-spoken, and professional Female Client Relationship Manager to join our real estate office in Greater Noida. In this role, you will act as the first point of contact for clients, manage property inquiries, qualify leads, and coordinate site visits.

We are seeking a motivated and dynamic Sales Manager to join our team in Gurgaon. This role offers a great opportunity for individuals passionate about driving sales and managing customer relationships.As a Sales Manager, you will lead sales initiatives, develop customer relationships, and achieve sales targets. Your main responsibilities include identifying potential clients by researching the market and maintaining strong connections with existing clients to ensure their satisfaction. You will prepare and present sales proposals to clients, showcasing our products or services to meet their needs.Additionally, you will monitor sales performance and analyze trends to suggest improvements. Leading a small sales team, you will motivate and guide team members to excel in their roles and reach collective goals. Regularly reporting on sales metrics and progress will also be a part of your responsibilities, ensuring management stays informed.To succeed in this role, you should possess excellent communication and interpersonal skills, allowing you to effectively engage with customers and team members. A proactive approach to problem-solving and a strong ability to build relationships are essential. Candidates should be self-driven, ambitious, and able to thrive in a fast-paced environment. Basic computer skills are necessary to manage reports and presentations. Ideally, you should have previous experience in sales, but freshers with the right attitude are also welcome to apply.

We are looking for a Customer Relationship Executive based in Ghaziabad to join our team. This role is ideal for female candidates with 0 to 1 year of experience and requires a 12th-grade pass. As a Customer Relationship Executive, you will play a vital role in maintaining strong relationships with our customers and ensuring their satisfaction.Key Responsibilities:- Customer Support: Assist customers with inquiries and issues, providing prompt and effective solutions to enhance their experience.- Relationship Building: Develop and maintain positive relationships with customers through regular communication and personalized service.- Feedback Collection: Gather customer feedback and share insights with the team to help improve our products and services.- Record Keeping: Maintain accurate records of customer interactions and transactions to ensure a comprehensive understanding of customer needs.- Coordination with Teams: Collaborate with different departments to resolve customer issues and provide a seamless experience.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with customers. Patience and a friendly attitude are essential for understanding and addressing customer concerns. Basic computer skills, including familiarity with MS Office, are required to manage records and communications efficiently. Attention to detail is vital for accurately documenting customer interactions and feedback. A genuine desire to assist customers and improve their experience is crucial for success in this role.

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

About the RoleWe are looking for a Performance Marketer with 1-3 years of hands-on experience in managing and optimizing paid advertising campaigns. The ideal candidate should be data-driven, performance-focused, and capable of generating quality leads while improving ROAS and reducing acquisition costs.Key ResponsibilitiesPlan, create, manage, and optimize Google Ads and Meta Ads campaigns.Manage Search, Display, Performance Max, Remarketing, and Lead Generation campaigns.Conduct keyword research, audience research, and competitor analysis.Optimize campaigns for Leads, CPL, CPA, CTR, Conversion Rate, and ROAS.Create and test different audiences, ad copies, creatives, and landing-page strategies.Set up and manage Meta Pixel, Google Tag Manager, GA4, and conversion tracking.Perform A/B testing of ads, creatives, audiences, and landing pages.Monitor daily advertising spend and ensure efficient budget utilization.Identify low-performing campaigns and take corrective actions.Prepare weekly/monthly performance reports with actionable insights.Coordinate with graphic designers, content writers, and developers for campaign requirements.Develop remarketing and retargeting strategies to improve conversions.Stay updated with Google Ads, Meta Ads, and digital advertising trends.Required Skills1-3 years of practical Performance Marketing experience.Strong hands-on knowledge of Google Ads & Meta Ads Manager.Good understanding of lead-generation campaigns.Knowledge of GA4, GTM, Meta Pixel, and conversion tracking.Understanding of landing-page optimization and conversion funnels.Strong analytical and problem-solving skills.Ability to manage multiple client campaigns and advertising budgets.Good understanding of Excel/Google Sheets and campaign reporting.Agency experience will be an added advantage.Key KPIsPerformance will primarily be measured on:Quality Leads GeneratedCost Per Lead (CPL)Cost Per Acquisition (CPA)Conversion RateReturn on Ad Spend (ROAS)Campaign profitabilityBudget utilization and optimizationLead quality improvementPreferred CandidateWe are looking for someone who is execution-focused and data-driven, not just familiar with the theoretical aspects of digital marketing. The candidate should be comfortable taking ownership of campaigns from setup and tracking to optimization and reporting.Experience: 1-3 YearsLocation: NoidaWork Mode: Work From OfficeEmployment: Full-Time

Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.

As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.

We are looking for a Tele Caller to join our team in Noida. This is a full-time position specifically for female candidates, and you will work from our office. Key Responsibilities:- Make Outbound Calls: Reach out to potential clients or customers to offer products or services, ensuring effective communication and a friendly approach.- Follow-Up Calls: After initial contact, follow up with leads to provide additional information and encourage interest in our offerings.- Maintain Records: Keep accurate records of conversations and customer interactions in our database to track engagement and follow-ups.- Address Customer Queries: Answer any questions from clients promptly and professionally to help them understand our products or services.- Achieve Targets: Work towards meeting daily and monthly calling targets to contribute to overall team success.Required Skills and Expectations:- Good Communication Skills: You should be able to speak clearly and confidently to convey information effectively.- Positive Attitude: A friendly and enthusiastic demeanor is vital to create a good impression on clients during calls.- Basic Computer Skills: Familiarity with basic computer tasks will help you maintain records and navigate customer management systems.- Adaptability: Be ready to learn and adjust your approach based on feedback and client responses.- Team Player: Ability to work well with colleagues and contribute to a supportive team environment. If you have a passion for communication and are eager to start your career, we encourage you to apply!

We are seeking a motivated and dynamic Sales Manager to lead our sales team in Sector 63. The ideal candidate will have 1 to 7 years of experience in sales, with a strong background in customer service and team management.Key Responsibilities:- Lead the Sales Team: Oversee and assist team members to achieve sales targets and improve overall performance.- Develop Sales Strategies: Create effective plans to attract new customers and retain existing ones, ensuring growth in sales.- Monitor Sales Performance: Track sales metrics and analyze results to identify areas for improvement and implement corrective measures.- Build Client Relationships: Establish and maintain strong relationships with customers to enhance satisfaction and loyalty.- Conduct Training Sessions: Organize training and mentoring for team members, equipping them with the necessary skills and knowledge to succeed.- Collaborate with Other Departments: Work closely with marketing and customer support teams to ensure a cohesive approach to sales and customer service.Required Skills and Expectations:Candidates must have a Bachelors degree in B.A or B.B.A. Strong communication and interpersonal skills are essential for working with diverse clients and team members. A successful Sales Manager should demonstrate leadership qualities, possess effective negotiation skills, and be results-oriented. The ability to work harmoniously in a team environment while also independently driving sales is crucial. Previous experience in a sales manager role or similar position is preferred. Candidates should be comfortable working full-time from the office and be willing to adapt to the demands of the role.

We are looking for an experienced and result-driven Female Sales Manager to lead the sales team, drive farmhouse plot sales, and achieve business targets. The ideal candidate should have strong leadership, team management, and real estate sales experience with a proven ability to build customer and channel partner relationships.Key ResponsibilitiesLead, motivate, and manage the sales team to achieve monthly and quarterly sales targets.Develop sales strategies to generate leads through channel partners, digital marketing, references, and field activities.Train, guide, and monitor Sales Executives, Telecallers, and Digital Marketing teams.Handle key customer inquiries, conduct project presentations, and support high-value sales closures.Build and maintain strong relationships with customers, real estate dealers, and channel partners.Monitor lead follow-ups, site visits, bookings, and sales conversions through CRM.Review daily sales activities, team productivity, and performance reports.Ensure timely reporting, discipline, and achievement of sales KPIs.Provide market feedback and competitor analysis to management.

We are seeking a dedicated and organized Back Office Assistant to join our team in Chandni Chowk, Delhi. This full-time position is ideal for a female candidate with 2 to 5 years of experience in office administration.The Back Office Assistant will be responsible for managing administrative tasks to support daily operations. Key responsibilities include:- Data Entry: Accurately input and maintain data in databases and spreadsheets, ensuring information is up-to-date and easily accessible.- Documentation Management: Organize and file documents, including invoices and reports, to maintain a tidy and efficient office space.- Communication Support: Assist in answering phone calls and responding to emails, ensuring smooth communication between departments and clients.- Scheduling and Coordination: Help in organizing meetings, appointments, and company events, ensuring all logistics are handled effectively.- Inventory Management: Monitor and maintain office supplies, ordering when necessary to ensure the team has the resources they need.Candidates should have a strong attention to detail, excellent organizational skills, and the ability to work effectively in a team. Proficiency in Microsoft Office applications is essential, along with strong communication skills. A positive attitude and the ability to adapt to changing priorities are also important traits for success in this role.

As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- Manage Client Accounts: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- Monitor Client Satisfaction: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- Coordinate Communication: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- Provide Product Support: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- Gather Feedback: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.

Job Title: Sales/ Admission Counsellor Location: Delhi Experience Required: Minimum 1 Year Shift Timing: Day Shift (10 AM to 7 PM) Job Description:We are looking for a highly motivated and energetic Sales/Telecaller to join our team. The ideal candidate will have a minimum of 1 year of experience in telecalling or sales, with the ability to handle inbound and outbound calls and effectively communicate with customers. If you are passionate about sales, have excellent communication skills, and can work in a fast-paced environment, we would love to meet you!In addition to standard sales responsibilities, the role also includes student counseling and admission for Top Crew Aviation, an aviation training institute for pilots and cabin crew.Responsibilities:- Make outbound calls to potential customers- Generate leads and follow up on existing leads- Explain products and services to customers- Provide counseling to students regarding aviation training programs- Address customer inquiries and concerns in a professional manner- Maintain accurate records of interactions and transactions- Meet daily and monthly sales targetsRequirements:- Minimum 1 year of experience in sales or telecalling- Excellent communication skills in Hindi/English- Ability to handle rejections and maintain a positive attitude- Basic knowledge of MS Office and CRM tools- Ability to work independently and as part of a teamBenefits:- Day shift with fixed timings- Opportunity for growth within the company- Friendly and supportive team environment

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.

Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated