We are looking for a motivated and friendly Tellecaller to join our team in Patna. This part-time position is open to males who have 1 to 7 years of experience. Ideal candidates should have completed their 12th grade.
Key Responsibilities:
1. **Making Calls**: Reach out to potential customers to introduce and explain our services or products, ensuring a clear understanding of what we offer.
2. **Handling Queries**: Answer customer questions and concerns effectively, providing accurate information to help them make informed decisions.
3. **Maintaining Records**: Keep detailed logs of calls made and customer interactions to ensure smooth follow-up and transparency in communication.
4. **Meeting Targets**: Strive to achieve monthly targets set for call volume and sales, demonstrating commitment to driving company success.
5. **Feedback Collection**: Gather customer feedback to help improve services and address client needs more effectively.
Required Skills and Expectations:
Candidates should have excellent verbal communication skills, with a clear and pleasant speaking voice. They must be able to build rapport with customers and handle rejection gracefully. Strong organizational skills are essential for maintaining accurate records. A basic understanding of sales techniques will be beneficial. The ideal candidate should also be punctual, reliable, and able to work in a team environment, as well as independently. A positive attitude and a willingness to learn will go a long way in this role.