Key Responsibilities:1. Answer customer inquiries via phone, email, and chat: You will be responsible for responding to customer queries promptly and professionally through various communication channels.2. Resolve customer complaints: Address any concerns or issues raised by customers efficiently and effectively to ensure their satisfaction.3. Process orders and returns: Handle customer orders, exchanges, and returns accurately following company policies and procedures.4. Maintain customer records: Keep detailed records of customer interactions, transactions, inquiries, and complaints for future reference.5. Provide product information: Educate customers on product features, pricing, availability, and promotions to assist them in making informed purchase decisions.Required Skills and Expectations:1. Strong communication skills: Ability to articulate information clearly and concisely both verbally and in writing.2. Customer-oriented attitude: A strong focus on providing excellent service and fostering positive customer relationships.3. Problem-solving skills: Capable of identifying issues, analyzing problems, and finding appropriate solutions.4. Basic computer proficiency: Comfortable using email, chat, and customer management systems.5. Patience and empathy: Ability to listen attentively, empathize with customers, and remain calm under pressure.
Outbound Calling KPODomestic BPOVoice ProcessTamil TelecallerTeluguMalayalamWalk in
Need to call the customers of Lead assignment and takl appointments for demo of SaaS. Needs to achieve the assigned sales targets Provide detailed demos to customers and clarify doubts based on business use cases. Engage, follow up and Sale subscriptions for SaaS Following Sales SOP Need to follow the SOP while onboarding customersSalary : 24000 - 36000Shift : Day shiftWeek off : Saturday and Sunday ( first 3 month Sunday only) Comfortable to work on calls & sales. Must have good communication and negotiation skills. Languages known : HINDI/ TAMIL/MALAYALAM/KANNADA and English mandatory.Contact :Pavasree - 7708746113 ( TAMIL / Hindi + English ) Abinaya - 7558138656 ( Kannada & Telugu + English )Jinu - 9095209155 ( Malayalam + English )
JD for Customer Care Executive for voice process (Banking) Salary grid: 16,906CTC /PM take home: 14,451/PM Attractive incentives based on performance Qualification: 12thCompletion mandatory Languages: English + 2 South language is mandatory (Kannada/Telugu/Tamil/Malayalam) 6 days working /training with 1 rotational week off Gender: M/F applicable. General Shift : 9-30 to 6-30pm/10am to 7pm. Experience: Freshers only. Age limit: 18-29.
Hi dear Applicant, Hiring for Multiple MNC Bpos, One day interview process, just 2 rounds of interview Openings :Customer Support : Voice & Non-voice Health Care Accounts Receivable Medical Billing Insurance Banking / collections Accounts & Finance Technical Support : Voice & Non-voice Technical Trouble Shooting Hardware and Networking IT Help Desk Desktop Support Technical Chat / Email Support Application Support (Voice) IT Trouble Shooting Benefits : Day / UK / US Rotational Shifts 15k to 35K Take home Two way Transport Unlimited incentive Structure No registration FeesSkills Required : Should be flexible with rotational Shifts Manageable or Good English Communication Skills Graduates / PUC / Diploma fresher or Experience in BPO can apply Candidates with Graduation Backlogs can apply. Interested Candidates,