Telemarketing Manager Job Vacancies in HSR Layout

Role Responsibilities:Coordinate efforts to recover outstanding debts from customers.Develop strategies and plans for effective debt collection.Ensure adherence to financial laws and regulations governing debt collection.Communicate professionally with debtors via phone to negotiate repayment terms and implement recovery plans.Utilize public databases to locate individuals who have defaulted on payments.Negotiate settlements, offering payment plans based on specific circumstances and debts.Propose appropriate repayment solutions tailored to customers' financial situations.Escalate complex cases to supervisors when necessary.Monitor accounts to identify overdue payments and take timely action to encourage repayment.Investigate historical account data for accurate debt resolution.Provide updates on collection activities and the status of accounts receivable.Work towards achieving defined key performance indicators (KPIs).Key Attributes We Are Looking For:Graduate with a minimum of 6 months' experience in collections or tele-calling (inbound or outbound).Fluency in Bengali is mandatory. Additional knowledge of Hindi, English, Kannada, Malayalam, Tamil, or Telugu will be an advantage.Proficiency in basic computer operations.Strong communication, negotiation, and problem-solving skills.Job Types: Full-time, PermanentBenefits:Health insuranceProvident FundSchedule:Day shiftWeekend availabilitySupplemental Pay:Performance bonus

Role Description Achieving daily and monthly targets Engaging with the partners and providing insta services to achieve the target Explaining the contests/offers to the partners motivate & achieving the targets Understanding the data management Proficiency in excel & relationship building skills Hindi is must other south languages are added advantageAttributes we are looking forMinimum 1 years of experience as a Relationship manager/Executive/tele sales

We have opportunities for Tele salesSalary open to discussGraduation is must2nd PU with Diploma can also apply

We are hiring tele sales executives as per the following criteriaJob location: Bangalore (HSR Layout), work from officeMust speak English and Hindi

Role Description Candidate with Inbound and outbound voice experience in disbursal operations with banking and lending industry. Explaining and convincing the customers about the benefits and offers related to the financial products like Personal Loans & Insurance. Understanding the needs of customer and helping the customer to complete the loan process and in collecting required information. Convincing the customers on submitting financial documents & statements involved procuring Personal Loans in a timely manner. Ability to make customers understand about various Repayment setup (NACH/E-NACH) methods & guide them on the same. Convincing the customers on submitting KYC documents & any additional documents as required by Credit/Risk functions. Pitching & cross selling of Insurance products to customers by explaining the benefits and processes involved in insurance activation. Verifying all submitted documents and details and guiding the customers throughout theprocess. Following up with prospects and engaging them multiple times to fulfill their financial needs Demonstrate appropriate sense of urgency and adaptability in response to changing businessneeds. Ability to maintain composure in critical situations & deliver target-oriented resultsAttributes we are looking for:1+ years of work experience in tele sales and relationship manager role with financial service based company. Strong interpersonal and communication skills with the ability to communicate & convince effectively to a wide range of Customer base. Comfortable with flexible shifts. Ability to converse in multi-language English & Hindi is a must Time management, Decision making ability, professionalism, Negotiation and convincing skills. Focused on Quality & Target driven approach. Fintech Startup experience is an added advantage. Knowledge on Loan Process and Products. Knowledge on insurance products & processes