Customer Support Executive Graduate Jobs in Secunderabad

We Are Hiring For Tally Field Marketing ExecutiveJob Role: Customer Support, Filed Sales.Candidates Must Have Good Communication Skills.Candidates Must Have Knowledge in Tally.Candidates Must Have Two Wheeler.Experience : 0 to 1 Year.Qualification: B.com, M.com or any DegreeJob Location: Hyderabad, Secunderabad, Anantapur, Bhimavaram, Kadapa, Chirala, Kurnool, VijayawadaContact Number: 9347835821

This is a full-time onsite position as a Customer Service Executive/ Sr. Executive at MetroRide's Hyderabad location. As a CSE, you will be responsible for ensuring customer satisfaction by providing exceptional support and service. Your day -to -day tasks will include handling customer inquiries and resolving issues, maintaining communication channels, and contributing communication channels, and contributing to sales efforts.Mandatory Requirements-1. Fluency in Kannada, Telugu, Hindi, English are mandatory for this role. Please apply only if you meet the requirements.2. Bachelor's Degree.3. Minimum 1 year of full-time experience in a similar Customer Service role is a must.4. Strong communication skills, both verbal and written.5. Good knowledge of customer management software and MS office.6. Strong problem-solving skills, Good and Mindful Behavior.

As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.Roles and Responsibilities:1. Handle inbound calls from customers in a professional and courteous manner.2. Address customer inquiries, complaints, and issues promptly and effectively, striving for first-call resolution.3. Provide accurate information to customers regarding products, services, pricing, and policies.4. Assist customers with placing orders, processing payments, and managing account information.5. Troubleshoot technical issues and escalate complex problems to the appropriate department for resolution.6. Follow up with customers to ensure their issues are resolved satisfactorily and maintain records of customer interactions in the CRM system.7. Meet or exceed established performance metrics for call quality, productivity, and customer satisfaction.8. Keep abreast of product updates, promotions, and company policies to provide up-to-date information to customers.9. Collaborate with team members and other departments to ensure a seamless customer experience.10. Adhere to company policies, procedures, and quality standards at all times.Qualifications:- Any Graduate is preferred- Prior experience in customer service or call center environment, preferably in an international voice process.- Excellent verbal and written communication skills in English.- Strong interpersonal skills and ability to interact effectively with customers and colleagues from diverse backgrounds.- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.

The Job Role and ResponsibilitiesAnswer customer emails regarding product issues, order processing, invoicing service and general client concerns.Analyze active application files on a regular basis and recommend solutions to speed up the process.Responsible for a high level of professionalism with clients and working to establish a positive rapport with every client.Update customer information in the customer service database during and after each call.Work with the management team to stay updated on product information and be informed of any changes in customer policies.Complete applications in a timely manner.Answer calls professionally to provide information about products and services.Keep records of customer interactions and transactions, recording details of inquiries.Follow up to ensure that appropriate actions were taken on customers requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.#customersupport #customerservice #customercare #bangalorejob #jobinhalasuru #job #jobs

Dear candidate,Hindi and English communication skill and translation Need to handling in bonding callsNeed to handling queries of customer and providing informationGood spoken and written English skill in English Hindi Telugu

We have vacant of 8 Customer Care Executive Jobs in Begumpet, Experience Required : 1 Year Educational Qualification : Secondary School,Diploma,Advanced/Higher Diploma,Other Bachelor Degree,B.A,B.Com,B.Sc,Post Graduate Diploma,M.B.A/PGDM,M.Sc Skill Customer Care, Customer Support, Customer Management, Customer Communication etc.

Job role: customer support executiveLocation secunderabadSalary : 2 lpa to 3.4 lpaQualification: any bachelor's degreeExperience 1+years in any bpoRotational shifts

Co ordination with clientssolve queries of clientsfollowups

SSZ INFOTECH Medical Academy is a 27-years old organization in Health care sectorWe are providing ONLINE CPC USA CERTIFICATION training course with JOB at an exclusive affordable cost. OFFLINE Class room training also available.Course Contents :?? Anatomy?? Physiology?? ICD - 10 Guidelines?? CPT procedures?? HCPCSTraining Session:?? Duration : 90 hours/ 60 Days?? Batch : Weekdays & Weekends?? Offline / Online with Flexible Timings.Individually focused attentionPREPARATION?? Interactive audio visual learning by Experts.?? Assessments?? Mock tests?? Refresher course Training?? Mock interviews?? Individual attention?? Assured Job with CPCSpecial sessions for already attempted, unsuccessful Candidates. 100% passout in CPC.Immediate Jobs on completion of CPCChoose SSZ INFOTECHfor your career growth.SSZ INFOTECHMedical Academy53, MADHUKUNJNear YMCA,opposite to Parade Ground Metro StationNext to UCO Bank.S P ROAD,SECUNDERABADSSZ INFOTECHMedical Academy53, MADHUKUNJOpposite to METRO Parade Ground station Near YMCA,Next to UCO Bank.S P ROAD,SECUNDERABAD