Customer Support Executive Graduate Jobs in Kolkata

We are looking for a Passport Checking Executive in Kolkata. This is a full-time role suitable for fresh graduates who want to start their career in the travel and immigration industry. The main responsibility is to review and validate passport applications to ensure they meet all necessary requirements.Key Responsibilities:1. **Application Review**: Examine passport applications thoroughly to ensure all required documents are complete and valid.2. **Verification Process**: Verify the authenticity of the documents submitted, checking against official databases and resources as needed.3. **Customer Assistance**: Provide support to applicants, answering queries and guiding them through the passport application process.4. **Data Entry**: Maintain accurate records by entering application details into the system, ensuring all information is up-to-date and precise.5. **Compliance Checks**: Ensure that all applications comply with government regulations and policies related to passport issuance.Required Skills and Expectations:Candidates should have a strong attention to detail, as accuracy is crucial in this role. Good communication skills are necessary to assist applicants effectively and provide clear information. Proficiency in using computers and software for data entry is also important. Candidates should be capable of working independently in a fast-paced office environment and managing multiple tasks efficiently. A positive attitude and a willingness to learn will help build a successful career in this field.If you have any queries, you can contact this number- +91 6290979823 (Calling/ Send your CV this WhatsApp number)

We're an engineering consultancy firm working on international projects for more than 12 years. We are seeking a proactive Executive Assistant to support senior leadership with coordination, documentation, meetings, traveling, administration, marketing, recruitment & sales. Customer centric approach, confidentiality is must. Having passport & good English communication skill will be preferred. It's a work from anywhere job. However, occasional traveling (domestic / international) may be required.If interested, you may drop your resume at contact@pbizservices.in

Customer support profile candidate prefer

Job Description for Customer Support Executive (Blended Process)Position: Customer Support Blended (Voice & Non-Voice)Location: KolkataJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Flexible/Rotational (Evening & Night US timings)Compensation: 23,000 CTCJob DescriptionWe are looking for enthusiastic and adaptable Customer Support Executives to join our blended process (voice & non-voice). This role is ideal for both freshers and experienced candidates who are comfortable with customer interactions and working in odd-hour shifts. The position requires excellent communication skills, a proactive approach, and the ability to deliver a seamless customer experience.Job ResponsibilitiesHandle inbound and outbound calls, along with non-voice queries (emails/chats).Provide accurate and timely information to customers and resolve queries effectively.Maintain professionalism and empathy during customer interactions.Record and update customer details in internal systems with accuracy.Adhere to company policies, quality standards, and shift schedules.Eligibility CriteriaEducation: Graduate/Undergraduate (any discipline).Experience: Freshers and experienced candidates are welcome.Skills: Strong communication skills and willingness to work in a blended (voice + non-voice) process.Shifts: Comfortable working in rotational evening/night shifts (post 10 PM to before 6 AM).Transport: One-way cab facility available within transport boundary (residence to TP Office, Salt Lake).Availability: Immediate joiners preferred.

A CMMI Level 3 organization with office Salt Lake, Kolkata is hiring smart fresher and experienced candidates with excellent speaking skills in Bengali and Hindi for one of it's major Domestic Citizen Service project. Role & responsibilities Receiving inbound calls and greeting the caller queriesTo understand the query and route the call to concerned department/sInbound domestic voice process (Bengali and Hindi) - no sales targetDesired Candidate Profile :Graduation with Honors is mandatory in any stream may applyCandidates must have good communication skill in Bengali, Hindi &/or EnglishAptitude towards customer care with good listening skillsEnergetic, presence of mind and enthusiastic attitudeWilling to work in rotational shifts (Morning: 6.30 AM to 1 PM) (Evening : 1 PM to 9 PM) (Night : 9PM to 6 AM) Perks and benefits - Gross Salary: 13,000- Provident Fund (PF)- Employee State Insurance (ESI)- Travel Allowance- Meal Allowance

Customer Coordination:1. Verify PO copies received from clients and issue Sales Orders (SO) to factories for production.2. Obtain approved drawings and Quality Assurance Plans (QAP) 3. Facilitate inspection arrangements and dispatch clearance.4. Confirm unloading of materials at site.5. Process invoices and manage payment collections.6. Obtain payment advices and receipts.7. Secure performance certificates upon project completionProduction and Logistics:1. Monitor factory Production progress, indent issuance, inspection calls, and material dispatch.2. Track delivery: unloading materials at site.Documentation1. Prepare and manage:- Invoices- Packing Lists- Guaranty Certificates- Insurance Intimations- Proforma Invoices- Sales Orders- Manufacturing Clearance- Inspection Call Letters- Supplementary Invoices- Delivery ChallanData Management:1. Update Google Sheets and other softwares with relevant data.Administrative Tasks:1. Submission of invoices to client through courier services.2. Verify Transporter Invoices and collect receipted LR's via WhatsApp after material unloading.

Job Title: International Customer Support - Voice/ Chat ProcessLocation: KolkataProcess: AmazonWe're hiring for International Voice & Chat Process with excellent communication skills!Voice Process:Salary: 25K in-hand, 30K CTCRequirement: Fluent in English (spoken)Chat Process:Salary: 18.7K in-hand, 23K CTCRequirement: Excellent English (written)17 Schedule:5 Days Working2 Days OffNight Shift OnlyIf interested, drop your resume at armanrashidinnovultra@gmail.com

we are hiring for concentrix (Kolkata)

Candidates must have excellent communication skills in English and Hindi

Role DescriptionThis is the full time onsite role for customer service executive at Webvio Technologies Private Limited located in Kolkata. The customer support executive will be responsible for taking calls, addressing their problem, providing online support ,and giving our customers positive feedback.Qualification & RequirementsMinimum 12th passExcellent communication skillFluency in English6 month to 2 years of experience in customer supportbasic computer knowledgeSalary -18k to 22kBenefitssalary on the 1st of month6 days rotational off in a month15 comp offBirthday offHuge incentives earn upto 2 to 4 lacs.

Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.

Company - concentrixProcess - make my tripPackage - 2.7Shift - rotation 247Pf ESI Travel allowance

Responsibilities : 1) Passenger handling2) Passenger crisis management.3) .Identify customer needs.4) Handle customer enquiries.Requirements : 1) Age : within 18 to 27 years 2) Qualification : min. 10+2 (Graduate preferable)3) Communication : Must be fluent in both English & Hindi 4) Basic computer knowledge.Salary : starting from 36,000/- + incentives

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 2.00 pm to 12.00 am Mon-FriSalary 3-4 Lacs P.A.

Job descriptionWhat youll doRole & responsibilitiesLanguage must know - , Hindi English Explain the product and service to the customerHandle customer queries and explain about the product and offer informationManage and resolve customer complaintsEnter new customer information into the system and update existing customer informationIdentify and escalate priority issuesFollow communication procedures, guidelines and document all call information according to standard operating procedures

Take ownership of customer issuesTroubleshoot problems and see them through to resolutionEscalate unresolved issues to the appropriate internal teamsCommunicate and coordinate effectively with internal departments.Maintain customer database.

#Hiring #Hiring #Hiring!!GBH Auto Mechanics & services LLP company Kolkata Position:-BDA/Team Lead/BDMExperience:- BDA (0-6 months)/ Team Leader (2 years)/ BDM (3+years)Location :-permanent WFHSalary package:- 4 LPA- 7.20 LPADay Sift-10 am -7 pm- 6 Days of workingQualification - Graduation/Freshers /ExperienceInterested candidates send me your resume here and kindly fill this Google Forms Skills required - Excellent Communication Skills, Learning Skills, positive attitude, Strong demonstrated work ethic, passion, and responsibility if you are interested in this role drop your comment and like the post.

Selling products and services with Interested customer-Hot leads will provide by company-Candidates ready for go to field also-Only male candidatesLanguage - Local language & EnglishSalary - 20k - 30k + Unlimited incentiveAny graduate

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport Ground Staff SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This ThanksRegards/Aviation Team