Customer Support Executive Fresher Jobs in Okhla

We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Resolve Issues:** Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions using our database system for future reference.- **Collaborate with Team Members:** Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- **Follow Up with Customers:** Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.

outbound calls , customer satisfaction & support

We are Looking for Customer Support Executive. Handling Customer Queries Over the Call and Given Them Resolution , Good Communication Skill and Dedicated to Work

Urgent Requirement of Customer Support Executive/Tele Caller profile.Experience: 0 to 4 yearsSalary: 18K to 25K InhandLocation: Faridabad, Okhla, New DelhiShift: Night ShiftCustomer Support Executive Responsibilities & Duties:Answer Call pertaining to Customer orders and other concerns.Provide timely and accurate information to customers regarding products, services, order status, etc.Set up and maintain customer records by accurately updating account information.Identify product or service issues based on customer description, and provide resolution options to the customer.

Excellent communication skillsCreative thinking skills.The patience and ability to engage customers in conversation.Excellent interpersonal skills.Willingness to work in a target driven role and be rewarded on performance.Have a strong sense in delivering customer satisfactions.Responsible to fix appointments with customers for our Sales Team.Following up with the leads generated through promotional activities.Build good and healthy relationship with our customer over phone.

Job Openings for 8 Bpo Telecaller Jobs for Freshers in Okhla Delhi having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Bpo Telecaller,BPO Executive,BPO,Tele Sales Executive,Telecaller etc.

Responsibilities of candidates include: Inform customers about company's products/services and offers Manage inbound and outbound customer calls in a timely manner Identify customers needs and wants, clarifying information whenever possible Ability to be on phone for a long time and familiar using dialer systems

1 Calling 2 Email writing 3 Outbound calls