Customer Support Executive Fresher Jobs in Dwarka

Roles & ResponsibilityManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers.

Handling and resolving the day-to-day query of customers. Interacts effectively and professionally with others and able to initiate, establish and maintain highly is effective relationships with internal and external business contacts of various cultures. Identify Customers- needs and deliver Voice Service to the customers on Financial Products related queries and complaints. Receiving Calls from Customers both New and Existing and adding those calls to the CRM and assigning them to the correct individual in the organization. Cold Calling on Exiting Database provided by the company and generating leads to the existing sales force of the company and in turn earning incentives. Should have a laptop for the office work.

Main responsibility is lead generation through Tele calls to prospecting customers. We are a brand consultancy company based in London and we are looking for branding and marketing executives who can explain benefits of branding to our new clients.

Customer care executive Hindi for freshers Hiring for Customer Support Executive / inbound process/ customer support /CCE Call Center Executive Voice Customer Service Voice Process.Fresher Candidates Required.Day Shift & Night Shift.Responsibilities and Duties:To handle the Customer Queries Via Call.To Provide the Information related to Product and services to the customer.To answer incoming calls and respond to customer's emails.To Maintain and record the Interaction with the customer.To follow up customer calls where necessary