Customer Support Executive Female 12th Pass Jobs in Kanpur

We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- Customer Interaction: Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- Issue Resolution: Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- Product Knowledge: Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- Feedback Collection: Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- Documentation: Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.

Position Summary:We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our customers, helping them resolve issues, answer questions, and ensure a positive experience with our products/services. Key Responsibilities:Respond to customer inquiries via phone, email, live chat, or social mediaProvide accurate, timely, and empathetic support to resolve customer issuesTroubleshoot basic technical issues and escalate complex problems when necessaryMaintain detailed records of customer interactions in the CRM systemFollow company procedures and service standards to ensure consistencyCollaborate with internal teams to find customer-focused solutionsEducate customers about products, services, and best practicesGather customer feedback and share insights with the team Qualifications:High school diploma or equivalent (college degree preferred)Previous experience in customer support or a related field is a plusStrong verbal and written communication skillsAbility to multitask, prioritize, and manage time effectivelyComfortable using support tools like Zendesk, Salesforce, or similar CRM platformsA calm, empathetic, and solution-oriented attitude Preferred Skills:Bilingual or multilingual abilities (if relevant to the role)Familiarity with [insert specific product or industry knowledge, if known]Willingness to work flexible hours, including weekends or holidays if needed

Job Title: Customer Support Executive (CSE) International BPO (Night Shift)Location: [Krishna Nagar Kanpur]Job Type: Full-Time (Night Shift)Working Days: 5 Days a Week (Fixed Weekends Off )Interview Mode-: walk in InterviewJob Description:We are hiring enthusiastic and dedicated individuals for an International BPO process. If you have good communication skills and are comfortable working night shifts, this is a great opportunity to grow your career with a dynamic and supportive team.Key Responsibilities:Maintain professionalism and quality in every interaction.OPENINGS - 100 Requirements:Good communication skills in English.Willingness to work night shifts only.Freshers and experienced candidates are welcome.Male and Female candidates can apply.Salary & Benefits:Salary Range: 10,000 25,000 (based on experience and performance).Attractive weekly and monthly incentives.One side cab provided for female employees.5 working days per week.Please get in touch if we can do longer hiring partnership.Thanks & RegardsShiv Solution BPO Krishna Nagar, KANPUR Contact-8960522273

Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service

Hiring for 20 Cse Jobs in Lucknow,Kanpur, for Freshers,Required Educational Qualification is : Higher Secondary, Vocational Course, other Bachelor Degree with Good Knowledge in Cse Etc.

We required candidates for Customer Support Executive, candidate must have min exp. 6months