Customer Service Representative Graduate Jobs in Noida

Job Title: Customer Support Executive ERP Solutions (Females Preferred)Job Summary:We are looking for a Customer Support Executive to provide professional support to customers using our ERP solution. The role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the ERP system.Key Responsibilities:Customer SupportHandle customer queries related to ERP solutions.Troubleshoot and resolve technical/user issues promptly.Provide ongoing assistance to ensure customer satisfaction.Product DemonstrationsConduct ERP product demos for clients and prospects.Highlight key features, benefits, and use cases.Sales Team EnablementTrain sales representatives on ERP product features.Ensure sales teams can confidently pitch the ERP solution.Knowledge ManagementStay updated with ERP product knowledge and industry practices.Use research tools (Google search, documentation) to provide best solutions.Requirements:2.5 - 4 years of experience in ERP/customer support roles.Strong communication and presentation skills.Ability to conduct demos and training sessions.Problem-solving and analytical mindset.Presentable and customer-oriented personality.

Online Trainer for Professional courses like English Speaking Course, Personality development course, Soft skills training, Business communication and related professional courses

Jobs available for Graduates and Under Graduates with good communication skills. Freshers and Experienced both.

Company Description:eVanik Networks Private Limited is a leading SaaS provider specializing in back-office solutions for eCommerce sellers. Our platform helps businesses automate key operations, including payment reconciliation, accounting, inventory management across multiple channels, and transaction syncing for online marketplaces. Known for our strong reconciliation features, eVanik ensures accuracy and efficiency, seamlessly integrating with tools like Tally Prime to support GST compliance. We are committed to improving seller success and simplifying operations.Role Description:We are seeking a full-time Customer Support Representative to join our team in Noida. The role involves providing exceptional assistance to eVanik users, resolving their issues, ensuring a high level of customer satisfaction, and managing subscription renewals. Key responsibilities include troubleshooting technical issues, addressing customer queries, renewals, and delivering solutions that meet user needs.Key Responsibilities: Troubleshoot and resolve technical issues for eVanik users. Handle customer inquiries and concerns promptly and effectively. Ensure customer satisfaction through excellent service and support. Manage and oversee subscription renewals, ensuring continuity of service for users. Communicate clearly and effectively with customers to understand and address their needs. Provide training to the new users on service functionalities. Collaborate with other departments to improve the product and customer experience.

We are hiring for various job

Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).Provide information about products and services, including pricing, features, and availability.Assist customers in troubleshooting and resolving issues with their orders or accounts.Document customer interactions accurately in the system for future reference.Collaborate with other departments to ensure customer needs are met effectively.Follow up with customers to ensure satisfaction and address any outstanding concerns.Stay informed about product updates, company policies, and promotions.Participate in training and development sessions to improve skills and service quality.

*Job Title:* Customer Support Executive*Location:* Noida (Office-based)Process: Flipkart Hyperlocal *Job Description:*- Provide exceptional chat support to Flipkart customers- Resolve customer queries and concerns in a timely manner- Offer accurate and helpful information about Flipkart services and policies- Maintain a high level of customer satisfaction and ensure a positive customer experience*Requirements:*- Graduate degree- V5 level communication skills- Freshers & experienced candidates welcome*Salary & Benefits:*- 18,000 - 23,000 CTC- Cab facility for late shifts (10pm-6am)*Interview Process:*- HR- Versant- OPS

We are urgently looking for Academic Counsellor for EduVib situated in Noida Sector -62. Please go through the JD & Essential skills we are looking in the required candidate:Company Profile: EduVib is one-stop solution for all the necessary steps to help you study abroad. From university selection to visa application and even accommodation. Our goal is to help and guide students in realizing their career aspirations and also help them enroll in their dream universities so they can pursue their preferred courses. Our mission is to make this process as smooth and hassle-free as possible. Job Title Academic CounsellorEducational Qualification: Graduate or Post Graduate Degree requiredExperience: Freshers can applyJob Location: Sector 62, Noida.Office Timings: 10:30am 7:00pm (Fixed Shifts)Job Description: Engage with prospective students via phone, email to understand their academic background, career objectives, and learning preferences. Evaluate students' academic records and recommending appropriate courses & offer them support, guidance, and resources to help students achieve their academic objectives. Providing academic guidance and support to students to discuss academic and personal goals. Generate leads through various channels, including online research, networking, and cold calling. Maintain accurate data & keep records of student interactions. Assist students with the enrolment process, including course selection, fee payment, and registration. Follow up with potential leads and encourage them to join the courses. Staying informed about the latest trends, developments, and changes in educational standards and requirementsEssential Skills Excellent communication, negotiation, and interpersonalskills.(verbal and written). Excellent problem-solving and customer service abilities.If you are interested, then kindly send your updated CV at hr@eduvib.com.Contact HR - 9910913918

Job Title/Designation:Customer Support ExecutiveJob Description:Our company is looking for a Customer Service Executive who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company.Representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products over the phone as well as dealing with complaints and doubts. A remarkable Sales Executive will suggest ways in which clients' feedback can be utilized to improve our services.Looking for candidates with good communication skills..1. Only experience candidates can apply.2. Location - Noida.3. Immediate Joining.4. Flexible to work in night shifts.5. No sales target.6. Good Communication skills.Responsibilities:Answer questions about products of the company.Ask questions to understand customer requirements and close sales.Enter and update customer information in the database/Excel.Take and process orders in an accurate manner.Handle grievances to preserve the company's reputation.Experience: 1 to 5 yearsAnnual CTC: Best in IndustryOther Salary Details: incentives

Position: Customer Support ExecutiveLocation- iEnergizer - A37 Block A Sector 60, Noida .Salary: Up to 25,000 CTCExperience Required: Minimum 6 months in salesEducation: Any Graduate with excellent communication skillsRole and Responsibilities 1. Provide top-notch customer support and address inquiries with efficiency and professionalism.2. Engage in upselling and cross-selling to enhance customer satisfaction and drive sales growth.

Notice Period: ImmediateShift Timings: Day ShiftWork Type: On SiteNo of Openings: 600Salary: 16500 - 17500Language: English, HindiSkills: Excel, Calling, CommunicationExperience: 0 - 3 yearsQualification: Graduation (10 + 2 + 3)Age: 18 - 30 yearsDescriptionVisitAt Axis BPO Process, we are actively recruiting individuals who are passionate about customer care and sales to join us as Tele Sales - Customer Care Executives. This role is ideal for fresh graduates looking to develop their skills in a dynamic and supportive environment. As a Tele Sales - Customer Care Executive, your primary responsibilities will include:-Handling Inbound Calls: Providing personalized assistance to customers, addressing their inquiries, and ensuring their needs are met effectively.-Cross-Selling**: Promoting additional products and services to enhance customer satisfaction and increase sales revenue.-Record Keeping**: Maintaining accurate and detailed records of customer interactions and transactions to track progress and improve service delivery.-Adherence to Policies**: Ensuring strict adherence to company policies and procedures related to customer care and sales processes.This position offers an excellent opportunity to gain valuable experience in customer relationship management and sales techniques. If you are motivated by delivering exceptional customer service, possess strong communication skills in English and Hindi, and thrive in a collaborative team environment, we encourage you to apply. Join Axis BPO Process and embark on a fulfilling career journey where your contributions will make a significant impact on customer satisfaction and business growth..

Position - Customer Support (Blended) Qualification- Graduate/UndergraduateExperience- Minimum 6 months of documented BPO ExperienceJob Location- NoidaRotational Shifts (Day shift for female employees)6 Days WorkingRotational Week offsAge limit - 32 yearsGood Communication skills (Understands and read English )Salary : 28K CTC , 27.4K in handPaid TrainingNO CABSIMMEDIATE JOINER ONLYHiring Zone - East Delhi, South Delhi, Ghaziabad, NoidaNon Hiring Zone - West Delhi, North Delhi, Faridabad, Gurgaon (Relocation is mandatory)

Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .

Freshers & Experienced both are considerable Excellent CommunicationCustomer supportProblem-solving12th & Graduate both can apply

Job Summary: We are seeking a motivated and experienced Sales Manager to join our team. In this role, you will be responsible for managing our sales team, developing sales strategies to achieve organizational sales goals, and maintaining excellent customer relationships. The ideal candidate should have a strong background in sales management, a proven track record of successful sales team leadership, and a deep understanding of sales techniques and strategies.Key Responsibilities:Manage and lead a team of sales representatives.Develop and implement effective sales strategies to drive sales growth.Monitor and analyze sales performance metrics to ensure targets are met.Prepare and present sales reports and forecasts to management.Identify new market opportunities and develop plans to enter them.Build and maintain strong, long-lasting customer relationships.Collaborate with other departments to ensure alignment of sales strategies with overall business objectives.Stay current with market trends, industry developments, and competitor activitie

Profile- Virtual Care OfficerJob Responsibility-1.Provide Customer service and resolve customer queriesRequired Candidate profile1. must be fluent in all the languages (English, Hindi )2. must be flexible in working rotational shifts

We have vacant of 2 customer support representative Jobs in Mumbai,Delhi,Ahmedabad,Agra,Lucknow,Noida, Gurgaon,Microsoft Excel, for Freshers Educational Qualification : Secondary School, Other Bachelor Degree Skill Desktop Support, Microsoft Excel etc. Remote Job

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

Customer support hiring for Fresher & experienced .- Handling customer queries - Inbound call handling- Premium customer support Day shift Salary - 18k - 22k Job location - Noida Immediate joining

Customer Support Representative

To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.Minimum Qualification Criteria:-1. Graduate (B Tech, BE, BSC, BCA , M Tech, MSC, ) or Result Awaited can apply.2. Fresher are also eligible3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Good Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process shall be preferred.4. Computer System and Broadband required at home.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.6. Ensure that customers confidential information is properly protected and only used for official purposes.Required Knowledge and Skills:-1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.2. Strong communication skills characterized by excellent writing and speaking skills.3. Must possess good multi-tasking skills.4. Should have good negotiation skills and be able to influence people.Salary Offered :Up to : 18K CTCLocation :A 37, Block A sector 60 Noida

Customer support hiring for Fresher & experienced .- Handling customer queries - Inbound call handling- Premium customer support Day shift Salary - 18k - 22k Job location - Noida Immediate joining