Customer Service Representative Graduate Jobs in Navi Mumbai

Good communication skills, knowledge of computer and MS Office

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

KEY RESPONSIBILITIES1. Handle inbound customer calls with professionalism and accuracy.2. Make remainder calls to customers for timely follow-ups.3. basic banking-related queries or direct them to the appropriate team.4. Update call logs and system entries efficiently.5. Ensure customer satisfaction through proactive service.WHO CAN APPLY:1. Qualification: Graduate 2. Communications Skills: Good Communication required.3. Experience: Only Freshers can apply.Process Details:1. Working Days: 6 days working with rotational week offs2. Shift Timing: Days shift3. Salary: Up to 15,500.

Manage inbound & outbound phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies

Opening for customer service with Leading Insurance Company on Payroll Location - VashiProcess - Inbound Tele callingNeed Graduate Freshers/Exp both can apply.Salary- 14k for FreshersUpto 25k for expNeed good communication with immediate.Day shiftContact- 8097941900

We are seeking dynamic and enthusiastic individuals to join as Customer Service Representatives. In this role, you will be responsible for providing excellent customer service and support to clients in international markets. Key responsibilities include:Handling inbound and outbound calls professionally and efficiently.Resolving customer queries and concerns in a timely manner.Providing accurate information and assistance to customers.Adhering to quality standards and service level agreements.Collaborating with team members and other departments to ensure customer satisfaction.Requirements:Bachelor's degree or equivalent experience.Excellent communication skills in English.Previous experience in a customer service or call center role preferred.Ability to multitask, prioritize, and manage time effectively.Willingness to work in night shift (UK shift).Freshers Salary upto 25000CTCExperienced 25000CTC to 50000CTC2 way cab( Hiring zone)Contract 12 months

Hiring for Customer Support Executive for Courier & Logistic Firm at Rabale.Skills - Good Written and spoken English.Good Mailing in outlookMicrosoft ExcelJob Description -* Handling Customer Complaints.* Maintaining Good Communication with clients and customers.* Solving customer complaints on time.* Booking Shipments.* Checking documentation of shipments.

Company Name- IDFC FIRST DATA BANKLocation- JUINAGAR- NAVI MUMBAIThird party Payroll company name : Hinduja Global SolutionsQualification: Any Graduate - MandatoryProcess: Inbound RL/ RA /CC / Outbound SalesJob specification 1. Candidate should have Experience into Voice process with Cross selling.2.Candidate who are from different background but willing to work in a banking field3.Fresher's can also apply to this job.4.Good communication and fluent in English as well as confidence would be Checked while interviewing.5.Note- Rotational shift and Rotational Week off No night shift for girls.6.Any graduate reference or interested candidate are also accepted.7. Max Age limit : 32 yearsFor detail enquiry about job role call on the below number and share your resume on below Whatsapp Rasika DhuriHGS

Demonstrates product & process knowledge, customer service skills and selling skills specifically required in the BFSI industry Create and maintain a positive and professional learning environmentMotivate trainees through effective training methodologies both in group and individual classroom dynamicsTraining experience proficient in training methodologies used in the BFSI industry, and soft skills (communication skills, critical thinking, time management, team building, etc.)

Resolving doubts, answering queries of Customers related to Financial Products & Services offered by the Company.NISM (National Institute of Securities Markets) training will be provided to all candidatesBrand, Salary, Day Shifts, Career opportunities with Financial Industry, Growth, Non BPO Job, NISM TrainingThe company was incorporated in 1988.

looking for inside sales executive for internationalOverall 1-2 years experience in international bpo 1 year exp in running demand generation campaigns, generating sales leads For US market or international market Excellent in comms Experience of interacting with senior clients stakeholderssalary upto 5LPA

Job Location :- Navi Mumbai_BelapurJob Role :- 1. Helping investor in investing in Mutual Fund schemes and interacting regarding scheme related information, updating about NAV, Providing fund information and guidance, suggesting better investment options. helping them to expand their portfolios.2. Advisory Role i.e. Investment Advisor, Mutual Fund investment, KYC Clarification, Handling queries and grievances, Redemption, etc.3. Maintain Portfolio of HNI Clients, Connect with them related to SIP Schemes, Redemption, KYC Verification and queries , Investment,etc. 4. Give information regarding current market trend and guide investors for investment procedure. 5. Connect to investors through Inbound & Outbound calls.Professional Skills, Criteria & Benefits :- Excellent command on English is must.Both Freshers & experience can applyTelecalling experience in Mutual Fund Domain is a added advantage.Opportunity to work with Corporate Clients.Get product training & Soft skill training, etc.Reference Code :- Ankita CAMS HRInterested candidates can Walk-in with their updated resume on below mentioned details. Contact details :-Feel free to contact if any query Regards,Ankita SoniCAMS HRD

Study & identify the best practices of mobilization across skilling industryCascade the best practices across all the partnersCreate benchmarks for batch size, batch to batch gap and work on improving the samePlacement Support:Build partnerships with employers within and outside the groupDemand creation by effective way of identifying vocational opportunities both for employment and entrepreneurshipBuild industry network to all the partner centersConduct job fairs for involving maximum number of stakeholdersMonitor and improve the placement percentage of all partnersFeedback on quality of candidates (Alumni/student) attended interviews to be collated and shared with all relevant functions

*Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training delivery, as per the framework provided*Conduct specific training needs assessments to support the design, development and delivery*Conduct training programs for Trainees, including Classroom training, Demo &Practical and co-ordinate / monitor internship (clinical exposure) at the Hospitals.