Customer Service Representative Graduate Jobs in Delhi

Job Title: Airline Customer Service AgentLocation: IndiaEmployment Type: Full-timeClient Name: Fly Journey AviationAbout the RoleThe Airline Customer Service Agent serves as the primary point of contact for passengers, delivering exceptional support across multiple communication channels. This role focuses on resolving customer inquiries efficiently while ensuring a positive travel experience aligned with airline policies and service standards.Roles & ResponsibilitiesProvide professional, timely, and efficient assistance to customers via phone, email, and chat for airline-related inquiries, bookings, and travel concerns.Handle passenger complaints with patience and empathy, ensuring high levels of customer satisfaction and retention.Manage ticket reservations, changes, cancellations, and refunds in compliance with company policies and procedures.Guide customers on airline policies, travel documentation requirements, baggage rules, and fare conditions.Coordinate with internal departments to fulfill special customer requirements, including assistance for passengers with disabilities or special baggage (e.g., sports equipment).Support customers during irregular operations such as flight delays, cancellations, or diversions by offering accurate information and alternative travel options.Monitor customer feedback and industry trends to suggest service improvements and enhance customer experience.Maintain confidentiality and follow security, fraud prevention, and customer verification protocols.Key ResponsibilitiesAct as the primary point of contact for flight bookings, status updates, and travel-related assistance.Identify and assess customer needs to deliver effective solutions and improve service efficiency.Collaborate with team members in a virtual work environment to ensure seamless service delivery.Participate in training sessions, team meetings, and feedback discussions to stay updated on airline products and industry standards.Share insights with management regarding recurring customer issues and potential service enhancements.Maintain a friendly, professional, and supportive tone in all customer interactions, reinforcing the airlines brand values.Required QualificationsHigh school diploma or equivalent (college degree preferred).Prior experience in customer service; experience in the airline or travel industry is an advantage.Excellent verbal and written communication skills with strong listening abilities.Proven problem-solving skills with the ability to remain calm and effective under pressure.Familiarity with airline reservation systems or similar software is a plus.Strong multitasking skills with the ability to work independently in a remote environment.Willingness to work flexible schedules, including evenings, weekends, and holidays.ATS Link: https://www.prolegion.com/marketplace/c9c51bc4-9807-4b7d-90ca-343c8f2292d8/airline-customer-service-agent?utm_source=Placementindia

We are a startup with a small and dedicated team. Very simply: The job will require you to learn our software and then help our clients use it effectively. Daily tasks can be broadly categorised as :*Responding to Customer Inquiries**Resolving Customer Issues**Maintaining Accurate Records and Documentation*We are looking for people who are willing to learn and grow with us.

Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Job Summary: We are seeking a motivated and experienced Sales Manager to join our team. In this role, you will be responsible for managing our sales team, developing sales strategies to achieve organizational sales goals, and maintaining excellent customer relationships. The ideal candidate should have a strong background in sales management, a proven track record of successful sales team leadership, and a deep understanding of sales techniques and strategies.Key Responsibilities:Manage and lead a team of sales representatives.Develop and implement effective sales strategies to drive sales growth.Monitor and analyze sales performance metrics to ensure targets are met.Prepare and present sales reports and forecasts to management.Identify new market opportunities and develop plans to enter them.Build and maintain strong, long-lasting customer relationships.Collaborate with other departments to ensure alignment of sales strategies with overall business objectives.Stay current with market trends, industry developments, and competitor activitie

Requirement of CSR Fundraising Managers, Marketing Head, HR Manager, Marketing Managers for NGO in New DelhiJob descriptionCSR Fundraising Manager Creating a funding model for the organization based on the current funding landscape.Developing strategies grounded in a deep understanding of the interests and priorities of existing funders as well as of the interests and priorities of the organization.Leading the annual fundraising and planning effective strategies to achieve fundraising goals..The incumbent will lead the CSR outreach, fundraising, donor management and reporting.- They will fully own the CSR fundraising goals, be an integral part of the fundraising team and be responsible for a full-cycle of donor management to help forge new long-term partnerships.Key responsibilities include, but are not limited to :- Prospect relevant CSR organizations and donors aligned with our mission and develop strategic proposals for long-term partnership.- Oversee current and new donor management including field visits, due diligence and reporting.- Work with internal program teams to collate, validate data and prepare various formats of communication for funding partners and potential CSR donors.- Leading the design of funding collaterals. Advocating for the organizations vision at CSR events and any other fundraising summits.Experince 7 + years of work experience (minimum) in the development sector. 5 years should have been spent in an operations leadership role. (Preferred) Masters degree in a relevant discipline.Key Skills Ability to nurture and strengthen relationships at all levels. Maintain the team culture of openness and collaboration. Inspire and motivate the team as a strong team leader. Excellent communication written and verbal, in both English & Hindi. Data analysis, reporting and presentation skills. Ability to understand the pulse of the ecosystem and make well informed decisions.Salary

We need female candidates for two profiles One for International Marketing & Second for B2B Marketing Required 2 Female Candidates (for International Calling & B2B Portals Calling) having experience of 1-2 years in Sales /Co-Ordination for our office located at Rohini Sector-27 New Delhi near Shahabad Daulatpur . Salary for International Marketing- Between 30K to 35 K Salary for B2 B Marketing- Between 25K to 30 K Job Responsibilities Include:- Handling India Mart Enquiries /Google Enquiries etc. Must be presentable to speak with clients & handling client enquiries. Have good command on English & Hindi Communications. interested candidate can contact below details.

We have vacant of 2 customer support representative Jobs in Mumbai,Delhi,Ahmedabad,Agra,Lucknow,Noida, Gurgaon,Microsoft Excel, for Freshers Educational Qualification : Secondary School, Other Bachelor Degree Skill Desktop Support, Microsoft Excel etc. Remote Job

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

he Customer Service Representative - Higher Value Customer Service is responsible for providing excellent customer service to our high-value customers via phone, email, text, and in-person meetings. The ideal candidate will have experience in handling complex customer inquiries and issues, and will be able to provide proactive and personalized service to our most important customers. This includes taking orders for door windows and ensuring that the orders are processed and delivered correctly.* Answer customer calls in a friendly and professional manner* Respond to customer emails and texts in a timely and informative manner* Meet with customers in person to resolve issues* Document customer interactions in a clear and concise manner* Escalate customer issues to the appropriate department as needed* Work with other departments to ensure that customer issues are resolved quickly and efficiently* Identify and anticipate customer needs* Proactively offer solutions and recommendations to improve the customer experience* Build and maintain relationships with high-value customers* Gather and analyze customer feedback to improve customer service processes* Take orders for door windows* Ensure that door window orders are processed and delivered correctly* Bachelor's degree in a related field* 3+ years of customer service experience, with at least 1 year in a higher value customer service role* Excellent communication skills, both written and verbal* Strong problem-solving skills* Ability to work independently and as part of a team* Ability to work under pressure* Proficiency in Microsoft Office Suite* Experience with CRM software* Experience with door window ordering and processing* Competitive salary and benefits package* Casual work environment* Opportunity to work with a talented team of professionals* Chance to make a positive impact on the lives of our high-value customers

DescriptionJob Description:- The Front Desk Associate Manages The Bookings On The Internal Software.- Dealing With Guest Requests Under The Manager'S Supervision.- Answering Questions And Addressing Complaints.- Front Desk Representative To Undertake All Receptionist And Clerical Duties.- Keep Updated Records And Files.- Check, Sort, And Forward Emails.- Good Organizational And Multi-Tasking Abilities

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

We need a person who have good communication skills and 12th pass or under graduate Have ability to do hard work Sell travel dells to customer Communicate customer with good service We also give good incentive 5% of closer or dells done by representative Working hours : 10AM to 6PM fixed Sunday off (6 Days Working) Address : Royal Trip India Plot No. 6 Ground Floor Pocket 7 Sector 2 Rohini opp Sarvodya Vidyalaya near Gopal ji chole bhature New Delhi 110085

An NGO based in South Delhi is hiring for the position of a CSR ManagerSKILLS AND QUALIFICATIONSExcellent Spoken and Written English.Good at NetworkingGood at MultitaskingCan-do AttitudeProficient in proposal making and pitchingProficient at MS Office1+ year of ExperienceROLES AND RESPONSIBILITIESProposal WritingReport WritingDocumentationNetworking and Liaising with CorporatesManagement of Corporate CommunicationsThis is a full time position and prior experience is Mandatory.This is a full time, in office position.

Roles and ResponsibilitiesProviding assistance for the different visa processes & steps for Canada PR Visa, Student Visa & Tourist VisaConsult over the phone who are seeking Canada/Australia ImmigrationClear all doubts about process & Identify sales prospectsMaintain a daily follow-upsProvide information, guidance and support to clients regarding the immigration processRegister and retain prospective clients for the organizationAcquisition of new Clients & follow-up with existing ones.Advise clients on creating profitable processesSchedule regular meetings with customers to ensure they are satisfiedAct as point of contact for complaints and escalate issues as appropriatePresent market immigration services to current potential clients.Desired Candidate ProfileImmediate JoinerMust have Immigration Industry Experience/ Freshers can also applyProven track record of meeting and exceeding targetsGood communicationProblem-solving aptitudeAbility to work well with a team

Ability to handle customer sales operations and has keen interest in sales and achieve targets setup by the company. Should be independent and decision making ability at a given situation.Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. ...Empathy. ...Adaptability. ...Ability to Use Positive Language. ...Clear Communication Skills. ...Self-Control. ...Taking Responsibility. ...Patience.