Customer Service Representative Graduate Fresher Jobs in Delhi

Job Title: Airline Customer Service AgentLocation: IndiaEmployment Type: Full-timeClient Name: Fly Journey AviationAbout the RoleThe Airline Customer Service Agent serves as the primary point of contact for passengers, delivering exceptional support across multiple communication channels. This role focuses on resolving customer inquiries efficiently while ensuring a positive travel experience aligned with airline policies and service standards.Roles & ResponsibilitiesProvide professional, timely, and efficient assistance to customers via phone, email, and chat for airline-related inquiries, bookings, and travel concerns.Handle passenger complaints with patience and empathy, ensuring high levels of customer satisfaction and retention.Manage ticket reservations, changes, cancellations, and refunds in compliance with company policies and procedures.Guide customers on airline policies, travel documentation requirements, baggage rules, and fare conditions.Coordinate with internal departments to fulfill special customer requirements, including assistance for passengers with disabilities or special baggage (e.g., sports equipment).Support customers during irregular operations such as flight delays, cancellations, or diversions by offering accurate information and alternative travel options.Monitor customer feedback and industry trends to suggest service improvements and enhance customer experience.Maintain confidentiality and follow security, fraud prevention, and customer verification protocols.Key ResponsibilitiesAct as the primary point of contact for flight bookings, status updates, and travel-related assistance.Identify and assess customer needs to deliver effective solutions and improve service efficiency.Collaborate with team members in a virtual work environment to ensure seamless service delivery.Participate in training sessions, team meetings, and feedback discussions to stay updated on airline products and industry standards.Share insights with management regarding recurring customer issues and potential service enhancements.Maintain a friendly, professional, and supportive tone in all customer interactions, reinforcing the airlines brand values.Required QualificationsHigh school diploma or equivalent (college degree preferred).Prior experience in customer service; experience in the airline or travel industry is an advantage.Excellent verbal and written communication skills with strong listening abilities.Proven problem-solving skills with the ability to remain calm and effective under pressure.Familiarity with airline reservation systems or similar software is a plus.Strong multitasking skills with the ability to work independently in a remote environment.Willingness to work flexible schedules, including evenings, weekends, and holidays.ATS Link: https://www.prolegion.com/marketplace/c9c51bc4-9807-4b7d-90ca-343c8f2292d8/airline-customer-service-agent?utm_source=Placementindia

We are a startup with a small and dedicated team. Very simply: The job will require you to learn our software and then help our clients use it effectively. Daily tasks can be broadly categorised as :*Responding to Customer Inquiries**Resolving Customer Issues**Maintaining Accurate Records and Documentation*We are looking for people who are willing to learn and grow with us.

Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

We have vacant of 2 customer support representative Jobs in Mumbai,Delhi,Ahmedabad,Agra,Lucknow,Noida, Gurgaon,Microsoft Excel, for Freshers Educational Qualification : Secondary School, Other Bachelor Degree Skill Desktop Support, Microsoft Excel etc. Remote Job

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

DescriptionJob Description:- The Front Desk Associate Manages The Bookings On The Internal Software.- Dealing With Guest Requests Under The Manager'S Supervision.- Answering Questions And Addressing Complaints.- Front Desk Representative To Undertake All Receptionist And Clerical Duties.- Keep Updated Records And Files.- Check, Sort, And Forward Emails.- Good Organizational And Multi-Tasking Abilities

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

We need a person who have good communication skills and 12th pass or under graduate Have ability to do hard work Sell travel dells to customer Communicate customer with good service We also give good incentive 5% of closer or dells done by representative Working hours : 10AM to 6PM fixed Sunday off (6 Days Working) Address : Royal Trip India Plot No. 6 Ground Floor Pocket 7 Sector 2 Rohini opp Sarvodya Vidyalaya near Gopal ji chole bhature New Delhi 110085

Ability to handle customer sales operations and has keen interest in sales and achieve targets setup by the company. Should be independent and decision making ability at a given situation.Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. ...Empathy. ...Adaptability. ...Ability to Use Positive Language. ...Clear Communication Skills. ...Self-Control. ...Taking Responsibility. ...Patience.

Hiring for 15 Customer Care Executive Jobs in Moti Nagar, Delhi,gurgram sector 32,Customer Care Representative, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Care Representative etc.

*Handling customers order's query*Making Quotation*Customer Call Support*Email Drafting

Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team

To attend inbound calls, and do outbound calls. Explain our company products

RESPONSIBILITIES: Generate & identify sales leads, pitching or services to new clients and maintain a good working relationship with existing ones. Identify and make contact with new prospective clients for IT services like Mobile Application, Software, Website, Digital marketing, etc. Meet with clients, identify their requirements and then propose solution. Arrange post-sale support to clients. Chase up leads with follow up phone calls and write proposals for prospective clients. Generating business from existing and new customers. Maintain daily sales report and report to the Manager. Improve sales conversion and ennoblement efficiency including account planning, forecast and pipeline management. Manage and execute marketing campaign plansREQUIREMENTS: 1-2 years of experience in Strategy, Lead Generation, Consulting and Business Development for e-commerce, IT Software services industry. Should have prior experience in either US/ UK/Australia market. Experience in generating leads, handling inbound leads, strong follow-up skills, business understanding, ability to answer client queries e.g. technical, business etc. Excellent interpersonal, verbal and written communication skills are required. Must be familiar with LinkedIn, Google search and other sales too Well versed in delivering product/solution demos and sales presentations

Industry - Sud Life Insurance Bank Name - Union Bank of IndiaProfile - Telecaller Department Qualification - Graduate With Good Communication Skill.Experience - Minimum 1 Year In Life Insurance RequiredSalary - 17000/- + PF + IncentiveGender - Male & Female Can ApplyLocation - MumbaiDuties & Responsibilities-----Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period.Note - Charges Apply

We are hiring for CCE profile for our Premium Voice process, where your job will require interacting with customers over the Call.Job Responsibilities:1. Resolve customer complaints via Call.2. Responding promptly to customer inquiries.3. Making sure that customer's Issues are attended and all of their concerns are resolved immediately

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.