17

Customer Service Representative Graduate Experience Jobs in Gurgaon

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Customer Service Representative (1-4 Years)

Believers Info Services Pvt Ltd

  • 1 - 4 yrs
  • Gurgaon
Customer Relationship Communication BPO Voice Graduates Outbound Calling Customer Service Desktop Support Voice Process Good Communication
*Hiring Alert: Agoda Travel Voice for Gurgaon location!**Job Title:* Customer Support Representative*Location:* Gurgaon*Process:* Agoda Travel Voice Process*Eligibility:*- Any Graduate/Undergraduate (B.E/B.Tech requires 60% marks)- Experienced: 1 year in customer support- Freshers: minimum 6 months experience required- *Freshers (Min 6 months customer support exp) /Experienced both can apply*- Excellent communication skills *Salary Details:*- *Experienced:* 4,68,850 (max 30% hike) 31,243 in-hand- *Freshers:* 3,38,850 20,902 in-hand- Monthly Incentive: 3,500 (MIV)*Hiring Process:* (Virtually)- SWAR assessment- VNA (Voice & Non-Voice Assessment)- Operations interview- Versant test - 60 Cab facility and AllowanceContact HR supriya sharma - 9958239443
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Customer Service Representative

Sunshine Manpower Solution And Services

  • 2 - 4 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Negotiation Skill Customer Relationship Good Communication Skills Inbound Customer Service
CSR- Customer Service RepresentativeJob description / KRAs:Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical proceduresResponsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choiceResponsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territory targetsAbility to drive market creation initiatives under the guidance of company account managerResponsible for maintaining effective distribution managementEducation:Minimum qualification: Graduation (science, pharmacy background preferred)Required experience:2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred Mandatory skills:Self motivatedGood Communication SkillsCore Selling SkillsGood Customer Relationship Management Skills Desired skills:Basic internet skillsReady to work in Operating Theatre environmentExposure to healthcare businessShould be willing to learn clinical aspects of company products & their applications in various surgeries
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Professional Communication Customer Relationship Internal Communication Customer Service Voice Process Inbound Process Good Communication Inbound
We are hiring for various job
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Customer Care Representative

Conquest The Skill Development

  • 2 - 6 yrs
  • 5.5 Lac/Yr
  • Gurgaon
International Voice Process International Voice International BPO Voice Process International Process Customer Relationship Outbound Calling Customer Service Voice Process English Language Good Communication Customer Support
(RESPONSIBILITIES)100% of production time to be spent logged in on callsAnswer calls with an approach to deliver positive customer satisfactionArticulate complex client plans and provisions in a simplified and understandable manner helpingparticipants make an informed decisionMaintain internal & client defined quality on callsUnderstands and contributes positively in meeting client SLAs & targetsAdheres to Customer Service Attendance & Accountability policiesEnsures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistentlyTake complete ownership of self-learning & developmentEnsuring proper documentation and follow-ups and follow SOPsArticulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.Work with leads to ensure delivery in accordance with standard operating procedures(REQUIREMENTS)Graduate in listed discipline (BA, B.Com, BCA aggregate marks of>=55% ( No Gaps / Failure throughout Graduation)Work Experience of 4 - 6 years for International Customer Service VoicePrior Customer Service experience would be preferredExcellent verbal and written communication skills with least grammatical errorsBasic computer operating skills required (MS- Office Applications)Appropriate Typing speed to be able to efficiently manage documentation during/post interactionAbility to work evening/night shiftsGood analytical skills & attention to detail
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Customer Service Customer Support Customer Handling Customer Care Customer Care Representative US Shift UK Shift International Process BPO Voice BPO Non Voice Process
Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required
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  • 1 - 3 yrs
  • Gurgaon
Customer Care Customer Service Customer Support Tele Calling Executive BPO Telecaller Chat Support Online Chat Representative Customer Management Outbound Calling Cold Calling Call Center Customer Handling Customer Communication
Fill form: https://forms.gle/AGyLTnkt7jt2SjUF6Responsibilities-Resolve customer queries, complaints or requests on daily basis-Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.-Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.-Escalate complex customer issues to relevant stakeholders for timely resolution.-Track the quantity and quality of queries handled to ensure productivity and efficiency.-Engage in cold calling to reach out to potential clients for gathering feedback of our offering.Skills Required-Minimum of 1 year of work experience in customer support or a related field.-Impeccable communication skills, both verbal and written.-Patience and the ability to handle challenging customer interactions.-Experience with CRM tools is a plus.-Basic proficiency in Excel/Google Sheets.-Active listening skills to understand customer needs.-Empathy towards customers to ensure a positive customer experience.-Strong email writing skills.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Voice Process Real Estate Customer Service Representative
Roles & Responsibilities: Initiate outbound calls to leads and potential clients from provided lists or databases Handle incoming calls from clients seeking information about our properties, services, and processes. Provide accurate and detailed information about available properties, pricing, amenities, financing options, and any other relevant details. Assess the needs and preferences of the caller to determine their level of interest and potential as a qualified lead. Set up appointments for interested clients to visit properties or in the office or meet with sales agents. Maintain a follow-up schedule for leads who require more time or information before making a decision. Record and update client information, inquiries, and interactions in the CRM system. Collaborate with the sales team to ensure seamless information flow and a smooth transition from inquiry to sale. Meet daily, weekly, and monthly call and lead generation targets. Provide regular reports on call outcomes and lead progress.
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  • 1 - 2 yrs
  • Gurgaon Sector 44
Communication Skills Empathy & Patience Problem-Solving Abilities Product and Company Knowledge Time Management & Multitasking
Job Description: Customer Support RepresentativePosition: Customer Support RepresentativeLocation: Gurgaon, IndiaQualification Graduate Excellent Communication in English A minimum of 1 year of experience in Customer Support RepresentativeCompetitive salary up to 30,000 INR CTC.In-hand salary of 25000 INR.Performance-based incentives for meeting and exceeding targets.Opportunity for career growth and professional development.Positive and collaborative work environment.Day shifts with fixed working hours.Other standard company benefits as per policy.Join our dynamic team and contribute to providing outstanding customer support to our valued clientele. If you meet the specified qualifications and are passionate about delivering top-notch service, we look forward to receiving your application.
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  • 1 - 3 yrs
  • Gurgaon
Customer Support International Voice Process US Shift UK Shift
Job Openings for 20 Customer Support Representative Jobs with minimum 1 Year Experience in India, International Voice Process, US Shift, UK shift, having Educational qualification of : Professional Degree, Other Bachelor Degree with Good knowledge in Customer Support, International Voice Process, US Shift, UK shift etc.
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Customer Care Executive

The Caliber Hunt

Customer Care Representative Customer Sales Executive Sales Executive BD Executive Walk in
1) Needs to make and presents the report weekly and monthly.2) Should have knowledge of daily operations task.3) Exp required in Inbound and outbound both4) Exp- Lead generation.5) Interaction with existing customers and new customers.6) Should have understanding about MS office.7) Communication Skills:- English- Avg.Education:- Any GraduateRegardsHR TEAM
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Customer Care Agent

Vcosmos Private Limited

  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Udyog Vihar Phase IV Gurgaon
Fluent in English
Need Candidate Fluent in English and Need Candidate in Gurgaon Location,
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Project Manager For NGO Location Delhi

Z2plus Placement & Security Agency Pvt. Ltd.

Project Manager NGO MSW BSW Manager CSR CSR Activities Walk in
We have vacant of 5 Project Manager Jobs in Gurugram / Gurgaon, Haryana,delhi,Project Manager,NGO,MSW,BSW,Manager CSR,CSR Activities, Experience Required : 5 Years Educational Qualification : Other Bachelor Degree, Post Graduate Diploma Skill Project Planning, Project Execution, Project Manager,NGO,MSW,BSW,Manager CSR,CSR Activities etc.Location of Job: Delhi NCR ( Gurugram, Delhi and Noida)Head office: GurugramNo. of Position : 01Employment Type: Contractual for 1 year subject to renewalDuties & Responsibilities:a) ProjectManagement? Overall management of the Wellness Centre project? Building consensus amongst various stakeholders on key issues and initiatives of theproject? Preparation of monthly and quarterly progress update report for THF and any donoragency/company/organization? Develop and chase deadlines, budgets, and activities? Conduct review meeting with all authorities and project team once a monthb) Stakeholder Management and Liaison? Building consensus amongst various stakeholders on key issues and initiatives of theproject? Ensuring smooth communication and coordination between Schools , project staff,? Work with stakeholders to assess program performancec) Team Management? Lead the project implementation team and other staff for the project.? Identification of KRAs for the staff in the project implementation team in andorganisations strategies and approach for such project.? Review standard operating procedures for the functioning of WellnessCentre and approval from concerned authorities as and when required? Supervising sensitively all critical and medico legal cases of students and resolvingthem with the help of the Project management team? Assess the need of capacity building training/session for team and for self
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon Rural
INTERNATIONAL P CSR Executive International Customer Service Executive
andidate should speak Fluent English. Average English should not be considerable .Candidate should be able to handle Australian ProcessOnly those candidate consider who having International Voice Process Experience.Candidate should be able to handle International Calls.Shift - Rotational ShiftSalary - 29k + Productivity Bonus (180 Rs) Per DayWorking Days- 5 DaysJob Type: Full-timeSalary: 22,000.00 - 25,000.00 per month
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Customer Representative

Invite Job Consultancy

  • 1 - 5 yrs
  • 9.5 Lac/Yr
  • Gurgaon
Customer Associate Customer Representative Customer Care Customer Support Customer Relationship Client Relationship Customer Service
International Collection Process1. Recent graduate fresher(2020-2021) only can apply.2. Undergraduate with 1 year of international BPO experience can apply.3. Work from office(both side cab)4. 24X7 working environment5. 3 times meals6. Saturday & Sunday will be fixed off.7. Salary fresher- 19K in handExp-27K in hand
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Tech Support Executive

Saamagra Placements

  • 1 - 7 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Excellent Communication Skills Tech Support Executive Customer Care Associate Customer Care Representative Technical Advisor Technical Consultant Technical Helpdesk Technical Support
Hiring for Technical Support Executive (voice)Candidates with good technical knowledge and can provide desktop troubleshooting steps can applySalary upto 4lpaUS shifts/5 working days with both side cabfor Gurgaon locationcandidate must have Excellent communication and listening skillsUS shifts with 5 working dayBoth side cabsjob location -Gurgaonfor more details contact
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Customer Care Operations

Right Minds Consulting

  • 1 - 7 yrs
  • Gurgaon
Customer Care Agent Customer Care After Sales Service After Sales Support Customer Query eCommerce Executive
Job Openings for 1 Customer Care Operations Job with minimum 1 Year Experience in Gurgaon having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Care Agent,customer care,After Sales Service,After Sales Support,customer query,eCommerce executive etc.
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Sales Agent Marketing Agent Telemarketer Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Work From Home
WORKING FROM HOME. NIGHT TIME CALLING (OVERSEAS CALLING)We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.A successful telemarketer must be friendly and persuasive. You must be able to understand the customers requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.The goal is to promote business growth by expanding the companys clientele.Responsibilities and DutiesCold calling people using a given phone directory to sell real estate productsUse scripts to provide information about products features, prices etc. and present their benefitsAsk pertinent questions to understand the customers requirementsRecord the customers personal information accurately in a computer systemGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and record useful informationQualifications and SkillsProven experience as telemarketer or similar sales/customer service roleProven track record of successfully meeting sales quotas preferably over the phoneWorking knowledge of relevant computer programs (e.g. CRM software) and telephone systemsExcellent communication and presentation skillsProficient in EnglishSkilled in negotiation and dealing with complaintsPersistent and results-orientedPatient and able to handle customer rejectionHigh school diploma or moreMUST be fluent in English
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Program Manager/ Consultant

Z2plus Placement & Security Agency Pvt. Ltd.

  • 10 - 12 yrs
  • 20.0 Lac/Yr
  • Gurgaon
Monitoring and Evaluation Project Development Finance and Budgeting Learning Dissemination and Communication Agreement and Documentation Identification Of Partners Review Of Proposals Manager CSR Work From Home Walk in
JOB PURPOSEAs a member of the NGO Program Team, the Senior Manager would manage the NGO partners engaged in implementation of projects supported by NGO / RIST. S/he would identify geographical locations with low (HDI) and identify potential and credible NGOs to undertake project implementation. The project would aim at addressing immediate, intermediate and underlying causes of problems. The position would be accountable for the deliverables and the effectiveness of projects in meeting the success indicators defined in the logical framework.KEY ACCOUNTABILITIESA. Identification of Partners:i. Identify potential partners in different geographical regions of India with low Human Development Index under the programming priorities of Foundation.ii. Review Concept Notes submitted by the potential partners. Also, undertake reviews of proposals submitted by the partners for funding against the sectoral approaches of Foundation.B. Review of Proposals: Finalise proposals by the potential partners based on the observations of the Proposal Review Committee and RIST. Accordingly, Prepare One-Pagers for approval of projects by NGO and RIST.C. Agreement and Documentation: Facilitate the Equal Determination process of the partners and coordinate for availability of all the documents. Signing of agreements by the partners and RIST and ensure uploading of all documents in the SMA tool of RIST.D. Monitoring and Evaluation:i. Monitor projects to ensure that deliverables are achieved with quality and within budget and timelines.ii. Carry out a review of partners reports and conduct analysis in terms of accomplishments of deliverables, quality of reporting, utilization of budget and the overall timelines and provide feedback to partners.iii. Carry routine structured check-ins with the partners over call for each projects and have updated knowledge about the projects.iii. Embark on field visits to monitor projects against defined Terms of Refere
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