Customer Sales Representative 12th Pass Fresher Jobs in Chennai

This individual is responsible for supervising, guiding, and supporting a team of customer support representatives to ensure the delivery of high-quality service.Their primary duties include overseeing daily operations, managing team schedules, assigning tasks, and ensuring adequate coverage during all business hours.They are tasked with resolving escalated customer issues, providing training and coaching to team members, and monitoring team performance through key metrics such as response times, resolution rates, and customer satisfaction scores.

we are hiring customer support executive who is fluency in Tamil

We are seeking Customer Support Representatives to join our call center team. The ideal candidate will be responsible for handling customer qualifications, providing solutions, and ensuring a high level of customer satisfaction. The role involves working in a dynamic and fast-paced environment while adhering to company policies and maintaining service quality standards.Key Responsibilities:Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.Problem Solving: Communicate with customer to qualify as per clients requirement and transfer call to the second level associate.Documentation: Maintain detailed logs of interactions and document any actions taken.Key Responsibility Areas: Meet or exceed daily, weekly, and monthly targets, including call handling time, resolution rates, and customer satisfaction scores.Required Skills:Communication: Excellent verbal and written communication skills in English.Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.Problem-Solving: Ability to understand customer requirement effectively and efficiently.Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.Job Types: Full-time, Permanent, FresherPay: 15,000.00 - 25,000.00 per month Take Home + Incentives based on your performance!

JOB RESPONSIBILITESNOTE- we are looking for male candidates chennai Location onlyThis is a night shift jobFRESHERS CAN ALSO APPLIEDAGELIMIT 18-26Manage outboard calls in a timely manner.Follow communication scripts when handling different topics.Identify customer needs, clarify information research every issue and provide solution and or alternatives.Seize opportunities to upsell products when they arise.Build sustainable relationships and engage customers by taking the extra mile.Keep records of all conversations in our call center database in a comprehensible way.Meet personal/team qualitative and quantitative targets.Requirements and skills.Previous experience in a customer support role.Track record of over-achieving quota.Strong phone and verbal communication skills along with active listening.Customer focus and adaptability to different personality types.Ability to multi-task, set priorities and manage time effectively.we are looking for candidate in Chennai Ashok Nager, Vadapalani near by locationShift timing 7.00 pm to 5.00 am (1 hour break)Saturday & Sunday week off

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

Job Summary:We are seeking Customer Support Representatives to join our call center team. The ideal candidate will be responsible for handling customer qualifications, providing solutions, and ensuring a high level of customer satisfaction. The role involves working in a dynamic and fast-paced environment while adhering to company policies and maintaining service quality standards.Key Responsibilities:Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.Problem Solving: Communicate with customer to qualify as per clients requirement and transfer call to the second level associate. Documentation: Maintain detailed logs of interactions and document any actions taken.Key Responsibility Areas: Meet or exceed daily, weekly, and monthly targets, including call handling time, resolution rates, and customer satisfaction scores.Required Skills:Communication: Excellent verbal and written communication skills in English.Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.Problem-Solving: Ability to understand customer requirement effectively and efficiently.Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.

Job Title: Customer support associate/Telesales Executive Language: English + Kannada/Tamil/Telugu/Malayalam/Hindi. Experience: 1 year/6mthsQualification: Graduate / PUCSalary: 2-3 LPA Office Location : HSR Layout, Koramangala, Silk boardChennai (Nugambakam)Hydrabad(Begumpet)

Business Development/Sales Executive for Commission Basis - Business DigitalizationJob Summary:We are seeking a highly motivated and results-driven Business Development/Sales Executive with experience in business digitalization sales. The successful candidate will be responsible for generating new business leads, building and maintaining client relationships, and closing deals related to business digitalization. This is a commission-based or profit-sharing role, with no fixed salary.Key Responsibilities:Develop and execute sales strategies to generate new business leads and opportunities related to business digitalization.Identify potential clients, conduct research, and initiate contact to establish relationships.Develop and maintain strong relationships with existing clients to ensure ongoing business opportunities.Conduct sales presentations and demonstrations to prospective clients.Negotiate and close deals with clients.Work closely with the business digitalization team to ensure client satisfaction and project success.Achieve and exceed sales targets and goals.Qualifications and Skills:Proven experience as a Business Development/Sales Executive in business digitalization sales.Strong communication, negotiation, and interpersonal skills.Ability to work independently and as part of a team.Self-motivated and results-driven.Good understanding of business digitalization technologies and trends.Ability to build and maintain relationships with clients.Bachelor's degree in business administration, marketing, or a related field.Compensation:This is a commission-based or profit-sharing role, with no fixed salary. The compensation will be based on the successful candidate's ability to generate new business leads, close deals, and achieve sales targets and goals.If you are a highly motivated and results-driven Business Development/Sales Executive with experience in business digitalization sales,