Customer Care Executive Job Vacancies in Kodambakkam

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

Mention on Top of Your Resume to Meet HR MathivananMega Walk in For Fresher & Experienced in Customer Service TeamFreshers - 2021 Also can ApplyHiring For Tamil Voice ProcessAverage EnglishFixed Salary 13000 + ESI + PF + Gratuity + Shift AllowanceUnlimited Incentives ( Opportunity to Earn upto 35K Per Month)Career Growth ( Internal Job Promotions )Direct OnrollNO NIGHT SHITSLanguage BONUS Starting from 1500 to 3000

Company : Vizza Insurance Broking Services Pvt LtdDesignation: TelecallerExperience: 0 to 1 yearSalary : 9k to 12 k + IncentivesJob Location :Cit nagar Office Timing : 9:30 to 6:30Language : Tamil

To provide qualified leads and book appointments for the sales team, to generate new business. To build effective relationships with potential clients and existing customers, by use of appropriate questioning, clarification and language. To identify and qualify opportunities for cross selling products to generate business and increase profitability. To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues. To support the companys customer service strategy by providing professional and effective services to all customers, to meet expectations, particularly in terms of Quality and Timeliness in line with departmental standards, procedures and guidelines. To communicate courteously with all customers by telephone, email and face to face, building positive relationships, and progressing issues and queries to a successful conclusion at the earliest time. To deal appropriately with queries received via the telephone and / or email and provide written or oral responses to confirm the information or outcome To identify renewal opportunities and gather customer information to ensure efficiency of renewal process. To provide line management with reports or information as required. To work as part of a team to achieve the departmental standards. To work together with other departments and divisions within the organisation to identify any process improvements and improve standards, efficiency and profitability. To provide sales support and / or assistance to other team members on product solutions. To ensure that a good level of understanding and knowledge of organizations products and services, which is improved and maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately and supported by the department. To be willing to listen to and support colleagues an

have to retain existing customer and generate new customer, payment follow up etc..

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.

We need customer service executive for logistics service with Experience.

Responsible for giving the selling our Fiber Connect Broadband connections.Critical Responsibilities (Detail Key areas and actions/ activities)Keeping track on customer moving in to the projectProper Documentation for customer acquisition in assigned ProjectMake the sales number achieved month by monthCoordinating with Installation team for customer connectivity on timePayment collectionProper reportingJob Types: Full-time, FresherSalary: ?10,000.00 - ?12,000.00 per monthBenefits:Provident FundSchedule:Morning shiftSupplemental pay types:Commission payApplication Question(s):should have ability to work with multiple taskesEducation:Bachelor's (Preferred)Experience:Customer service: 1 year (Preferred)

We are looking for a dedicated Customer Care Executive to join our team. In this role, you will be responsible for providing exceptional service to our customers while working from the comfort of your home. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Share detailed information about our products and services, helping customers make informed decisions.- Resolve Issues: Troubleshoot and resolve customer complaints effectively, ensuring a satisfactory outcome for both the customer and the company.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring all details are documented for future reference.- Follow Up: Proactively follow up with customers to ensure their issues are resolved and their needs are met.- Collaborate with Teams: Work closely with other departments to resolve customer issues and improve service delivery.Required Skills and Expectations:Applicants should possess excellent communication skills, both written and verbal, to convey information clearly and effectively. A friendly and patient demeanor is essential, as you will interact with diverse customers. Organizational skills are important for managing multiple inquiries and maintaining accurate records. Basic computer skills, including familiarity with customer relationship management (CRM) software, are necessary. A proactive attitude towards problem-solving and a willingness to learn will help you excel in this role. A high school diploma (12th pass) is required, and previous experience in customer service is a plus but not mandatory.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Ensure customer satisfaction and provide professional customer support.