Customer Care Executive Job Vacancies in Kanchipuram

a) To handle day to day business transaction, customer queries, provide effectiveresolution and ensure quality of business through proper process adherence.b) Increase the Mobile MGP centre business through business developmentactivities, consistently cross sells and up-sells multiple products and services

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Proven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationContact Person Name : MUTHUMobile Number : 98401 12003You can call or share your resume to this WhatsApp number.

Freshers with any educational backgroundAverage communication skillGood listening skill

The executive is responsible for helping build up a business by identifying new business prospects and selling product to them good communication skills franchising develop to suggest support and you visit

1. Make monthly & sales plan.2. Find new customer and maintain good relation with them.3. Introduce new projects and assist the NPI management (process flow, SOP, cost, invoice)4. Maintenance and improve the customer satisfaction rate.5. Manage the inflow, TAT, invoice and AR.6. Customer complaint management.7. Reports and timely update to customers.8. Data base need to maintain from project start to end.9. Sales meeting, PM meeting, need to attend and update situation.

Initiate telephonic contact with prospective or existing clients to generate leads or sales.

Freshers with any educational backgroundAverage communication skillGood listening skill