Customer Care Executive Graduate Jobs in Salem

We are looking for Tamil Voice Process representative, who will be responsible for handling customer inquiries and complaints over the phone. The role involves providing information, troubleshooting issues, and ensuring a high level of customer satisfaction. The ideal candidate will have excellent communication skills in Tamil and a keen focus on customer service excellence.ResponsibilitiesHandle inbound and outbound calls in Tamil.Assist customers with inquiries and provide accurate information.Resolve customer complaints and issues efficiently.Ensure customer satisfaction and maintain a high level of service quality.Accurately document and update customer interactions.Collaborate with other team members to resolve complex issues.Follow communication procedures, guidelines, and policies.QualificationsGraduation requiredFluency in Tamil is essential, both spoken and written.Previous experience in a customer service role is preferred.Strong communication and interpersonal skills.Ability to handle stressful situations and de-escalate issues.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.

Join our team as a Customer Care Executive in Salem, India. As a graduate with 0-2 years of experience, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service. Your key responsibilities include answering phone calls, responding to emails, and addressing customer concerns promptly and professionally. Additionally, you will be expected to maintain customer records accurately, escalate complex issues to the appropriate department, and strive to meet customer satisfaction goals. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to multitask effectively. A customer-centric mindset, problem-solving skills, and a positive attitude are essential for success in this role. Work from office environment offers a dynamic and collaborative work setting to enhance your customer care skills.

Hiring for 4 Back Office Executive Jobs in Salem, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Care, Back Office Processing, Coordination Skills, Back End Processing, MS Office Word, Basic Computers, Computer Operations, Backend Process, Backend, Typing Skills, Basic Computer Skills, Data Entry etc.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Customer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Customer Support Executive Requirements:A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

A digital banking executive manages the online and mobile banking services for a bank. They are responsible for acquiring new customers, ensuring customer satisfaction, and meeting sales targets. Responsibilities Customer acquisition: Enrolling new customers in mobile bankingSales: Meeting sales targets for mobile banking activation and usageCustomer service: Providing excellent customer service and responding to customer feedbackProduct campaigns: Participating in product campaigns to ensure customers have access to product informationKYC: Following Know-Your-Customer (KYC) inspection requirementsStrategic planning: Overseeing strategic planning for digital platformsProject management: Managing projects to enhance digital platformsCollaboration: Working closely with IT and marketing teams to improve digital platforms

Responsibilities Make calls: Make outbound calls to potential and existing customersProvide information: Explain company products and servicesMeet targets: Work to meet individual and team sales targetsMaintain records: Keep daily call records and progress reportsStay updated: Keep up with market trendsIdentify needs: Identify customer needs and problemsHandle complaints: Deal with customer complaints and rejections

ResponsibilitiesCreate brand awarenessField marketing executives work to increase brand recognition through face-to-face interactions with consumers Analyze market trendsField marketing executives analyze market trends to evaluate competition and brand awareness Organize eventsField marketing executives organize events and promotional activities to engage with consumers Gather customer insightsField marketing executives gather customer insights to help sales teams Support sales teamsField marketing executives provide information about products and services to consumers

We are Looking For Sales Executive 1. Customer And Client Handling 2. Product Demonstration3. showroom sales Experience welcome 4. cold calling 5. Lead Generation

Primary responsibility is to generate leads and secure sales or appointments over the phone.

Company : Vizza Insurance Broking Services Pvt LtdDesignation: Customer ExecutiveExperience: 6 monthLanguage : TamilSalary : 10k to 12k + IncentivesJob Location : SalemOffice Timing : 9:30 to 6:30

looking for MALE/FEMALE Candidates for TELE CALLING JOBJob Description: Promoting our inbound Projects to BPO CENTERS AND INDIVIDUALS

Company : Vizza Insurance Broking Services Pvt LtdDesignation: TelecallerExperience: 0 to 1 yearSalary : 9k to 12 k + IncentivesJob Location : SalemOffice Timing : 9:30 to 6:30Language : Tamil

We are looking for 10 Telecaller Executive Posts in Salem with deep knowledge in telesales,Telecaller Executive and Required Educational Qualification is : Other Bachelor Degree

We are hiringFloor Support Executivesto work at a leading Private Sector BankQualificationsAge Below : 30 yearsMale or FemaleSalary + ESI and PFLocations: Bangalore CityVelloreHosurKengeriGulburgaMangaloreGudiyathamChamarajanagaraNaravarikuppamKaraikalAyapakkamSikkarayapuramSriperumbudurMathvarayapuramPuliampattiPallagoundenpalayamGanapathyMadampalayamPalladamSaravanampattiSomayampalayamKolkataGunturHyderabadVijayawadaNelloreTirupathiKallimandayamChinnamanurPannaipuramEriyoduPalameduUchipuliSevagampattiNathamChockalingapuramPeraiyur(353)Manamadurai(467)OdaipattiVillupuram(045)Rasipuram(199)Ramakrisha RoadPallipalayam(285)Gingee(173)DasanaickenpattiTindivanam(189)Harur(298)Mettur(363)KomarapalayamSankari(244)Chengam(238)Edappadi(345)EdalakkudyAlagappapuramKanjampuramPadanthalumooduKanykulamKulasekaramSivakasiTiruchendurSivakasi A.J.CollegeUdangudiAriyalurPerambalurManaparaiChidambaramT.KallikulamRadhapuramThiruvengadamReddiarpattiPunnaiyapuramKuthukkalvalasaiKadayanallurAmbasamudramTherku Kallidaikurichi

Manage all on site installation, repair, maintenance, and test tasks. Diagnose errors or technical problems and determine proper solutions. Produce timely and detailed service reports. Document processes. Follow all companys filed procedures and protocols. Cooperate with technical team and share information across the organisation. Comprehend customer requirements and make appropriate recommendations/briefings. Build positive relationships with customers.

You will answer incoming calls from customers who want to place orders, respond to inquiries, , and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.Work Time: 9:00 PM to 5.00 AM (Night shift)Salary depends upon the candidates performance and experience

GRADUATION: ANY DEGREEAGE LIMIT : 33Analyze financial information: Review a customer's financial situation and credit history to determine if they qualify for a loan Recommend loans: Recommend mortgage plans that match the customer's needs and goals Build relationships: Build relationships with customers, realtors, builders, and other professionals Process applications: Collect and review financial documents, file applications, and manage the closing process Provide customer service: Answer questions, address concerns, and provide updates throughout the loan process Stay up to date: Keep informed of industry trends and regulations Collaborate with internal teams: Work with underwriters, loan processors, and other teams to ensure timely and accurate processing

Customer interaction:Greeting customers, understanding their needs, and assisting them with ticket purchases. Ticket sales:Processing ticket orders, selecting seat locations, and calculating ticket prices based on event details and customer requirements. Payment handling:Accepting cash, credit cards, or other forms of payment and ensuring accurate transaction processing. Ticketing system operation:Utilizing computer systems to access ticket inventory, generate tickets, and update customer information. Information provision:Answering customer questions regarding event details, ticket types, refund policies, and venue directions. Data entry:Accurately recording ticket sales data, including customer details and transaction information. Compliance:Adhering to company policies on ticket sales, cancellation procedures, and customer service standards