Customer Care Executive Female Graduate Jobs in Salem

Hiring for 4 Back Office Executive Jobs in Salem, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Care, Back Office Processing, Coordination Skills, Back End Processing, MS Office Word, Basic Computers, Computer Operations, Backend Process, Backend, Typing Skills, Basic Computer Skills, Data Entry etc.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Customer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Customer Support Executive Requirements:A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

Responsibilities Make calls: Make outbound calls to potential and existing customersProvide information: Explain company products and servicesMeet targets: Work to meet individual and team sales targetsMaintain records: Keep daily call records and progress reportsStay updated: Keep up with market trendsIdentify needs: Identify customer needs and problemsHandle complaints: Deal with customer complaints and rejections

Company : Vizza Insurance Broking Services Pvt LtdDesignation: Customer ExecutiveExperience: 6 monthLanguage : TamilSalary : 10k to 12k + IncentivesJob Location : SalemOffice Timing : 9:30 to 6:30

Company : Vizza Insurance Broking Services Pvt LtdDesignation: TelecallerExperience: 0 to 1 yearSalary : 9k to 12 k + IncentivesJob Location : SalemOffice Timing : 9:30 to 6:30Language : Tamil

We are looking for 10 Telecaller Executive Posts in Salem with deep knowledge in telesales,Telecaller Executive and Required Educational Qualification is : Other Bachelor Degree