Customer Care Executive Graduate Experience Jobs in Gwalior

We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Gwalior. The ideal candidate should possess excellent communication skills and a passion for achieving sales targets.Key Responsibilities:- Client Engagement: Build and maintain strong relationships with existing clients and potential customers to understand their needs and promote our products effectively.- Sales Presentations: Conduct in-person sales presentations to showcase our products, highlighting their benefits and features to encourage purchases.- Lead Generation: Identify and pursue new sales opportunities by researching and contacting potential clients through various channels.- Market Analysis: Stay updated on market trends and competitor activities to adjust strategies and improve sales performance.- Sales Reporting: Maintain accurate records of sales activities and prepare regular reports to track performance against targets.- Feedback Collection: Gather feedback from clients about our products and services to contribute to ongoing improvement and customer satisfaction.Required Skills and Expectations:- Sales Experience: A minimum of 1 to 3 years of experience in field sales, preferably in a related industry, is essential.- Communication Skills: Strong verbal and written communication skills are required to effectively engage clients and deliver presentations.- Analytical Thinking: Ability to analyze market trends and customer needs to tailor sales strategies accordingly.- Goal-Oriented: A self-driven individual who is motivated to achieve and exceed sales targets consistently.- Team Player: Able to work collaboratively with colleagues while also being comfortable working independently in the field. Candidates should possess a valid driving license and the readiness to travel within the designated area as needed.

Job Description:Customer Service Executives - USA ClientProfessional ITS is a BPM company with interests in outsourcing, eCommerce, Information Technology Staffing and Back office operations. Our list of clients included multiple International business. We strive to provide extra ordinary services to our clients, which led them to do repeat business with us. We invest in our employees and care about them. We take proud in being a team of are a happy and prosperous employees.We are hiring 20 Executive for our US based clients for the Customer Service profiles. We are looking for experienced, mature and dependable resources with exposure to American culture and ethics. This is a long-term opportunity with a lot of learning and excellent compensation with vertical growth opportunities. Success in the position provides great visibility in the organization and will lead the path for upward and onward career growth. If you are already an executive and want a challenge, with a desire to grow into a senior role, apply now!Roles and Responsibilities: Resolving customer queries over phone/ chat / emails. Providing back-office support to the offshore teams. Opening tickets for concerned stakeholders.Desired Candidate Profile: Must have worked in an International BPO/BPM with an American Client. Should be able to Speak fluently in English and can understand American accent. Should be comfortable working on MS Excel and other office software. Should be able to take ownership of tasks assigned and can adhere to Systems and processes. Should have an analytical mind and can understand the task with minimal help and KT. Should have Good interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament. Should be a self-starter and a Team player.We offer great benefit packages including Bonuses and health insurance contribution, 5 days working week, 22 Paid Holidays, Ongoing Training & Development,