Job description E-commerce background preferred. Inbound Voice Customer Support Work from Office hiring. Day Shift, Work Timings 9:30 AM to 6:30 PM Monday to Saturday working in a week Immediate Joining (1-2 days)Responsibilities: Respond to customer queries and customers concerns Providing support for customers and handling the account for the end-user. Maintain a deep understanding of client processes and policies Reproduce customer issues and advise the best solution Provide excellent customer service to our clients You should be responsible to exhibit a capacity for critical thinking and analysis. Responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment