Customer Care Executive Female 12th Pass Jobs in Coimbatore

We are looking for a dedicated Customer Care Executive to join our team in Coimbatore. This full-time, work-from-home position is ideal for freshers with a passion for helping customers. As a Customer Care Executive, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include:- Responding to Customer Inquiries: You will answer questions from customers via phone, email, or chat, ensuring they receive accurate information and assistance.- Resolving Issues: When customers face problems, you will help identify the issue and offer appropriate solutions, following company guidelines to address their concerns.- Processing Orders: You will assist customers with placing orders, tracking shipments, and managing returns or exchanges, maintaining a smooth transaction process.- Maintaining Records: Documenting all customer interactions and feedback is essential. You will input this information into our system to help improve our services.The ideal candidate will possess strong communication skills, both verbal and written, to effectively relay information. Patience and empathy are crucial for understanding customer needs. Basic computer skills are expected for navigating our systems and responding promptly to inquiries. A proactive attitude and a commitment to providing excellent service will ensure your success in this role.

Telecalling out bond calls interested candidates call for our number

Hiring for 1 tele caller executive Job in Coimbatore for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in hindi communication etc.

Job briefWe are looking for an enthusiastic Female Tele sales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.ResponsibilitiesContact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationRequirementsProven experience as tele sales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneAbility to learn about products and services and describe/explain them to prospectsExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaintsSalary: NegotiableExperience: 3 yearsLocation: GN Mills, CoimbatoreInterested Kindly send your resumeJob Type: Full-time