Customer Care Assistant Job Vacancies in Karnataka

We are looking for a Customer Care Executive to join our team in Dharwad. This full-time position allows you to work from home and is ideal for freshers with a minimum education level of 12th pass.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer questions via phone, email, or chat and provide accurate information about products and services.- **Resolve Issues:** Handle customer complaints and concerns effectively, ensuring that each issue is addressed promptly and satisfactorily.- **Maintain Customer Records:** Keep detailed records of customer interactions in the system, noting issues and resolutions for future reference.- **Provide Feedback:** Share customer feedback and suggestions with the team to improve service and enhance customer satisfaction.- **Assist with Orders:** Help customers place, modify, or cancel orders, ensuring a smooth and positive ordering experience.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal and written communication skills to interact effectively with customers.- **Problem-Solving Ability:** A good customer care executive should be able to think quickly and find solutions to customers problems.- **Technical Skills:** Basic computer skills and familiarity with online communication tools are necessary for this role.- **Empathy and Patience:** You should understand customer needs and approach each interaction with kindness and patience.- **Team Player:** Ability to collaborate with colleagues and contribute positively to the team environment is essential. This role is perfect for individuals who are eager to begin their career in customer service and have the drive to learn and grow.

looking for service co ordinator i.e reception cum office assistant, knoweledge of word, excel , e-mail, with good communication with customers. maintaing data and interacting with our service team for support.

In this role, you'll be responsible for the smooth running of our small, self-service cafeteria (under 100 sq ft). Your main duties will include:* Cash collection and accurate record-keeping.* Maintaining impeccable cleanliness and hygiene standards.* Overseeing coffee and tea vending machines.* Assisting menu items like cup noodles and burgers.* Ensuring a pleasant experience for our customers, typically 50-70 per day.What We're Looking For:* A male candidate with a genuine passion for service and cooking skills.* A strong commitment to the role, with a minimum one-year commitment required (salary increase after one year).* Preferably from the Malampuzha, Kanjikode, or Palakkad areas.* Ability to work independently and manage daily operations efficiently.* Comfortable with using disposable serving items only.

We are looking for a dedicated Customer Care Executive to join our team in Whitefield, Bangalore. This is a full-time position suited for individuals with 0 to 2 years of experience, who are passionate about helping customers and providing excellent service.As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for our clients. Key responsibilities include:1. **Responding to Customer Queries**: You will answer questions via phone, email, or chat, providing accurate information about products and services.2. **Issue Resolution**: When customers face problems, you will efficiently identify the issue and work towards providing effective solutions or escalate when necessary.3. **Maintaining Customer Records**: You will update and manage customer information in our database to ensure that all records are accurate and up-to-date.4. **Providing Product Knowledge**: It is important to stay informed about our offerings so that you can guide customers and help them make informed decisions.Required skills and expectations for this role include:- Strong communication skills in English and any local language.- A patient and empathetic approach to customer service.- Basic computer skills and familiarity with customer relationship management (CRM) tools.- Ability to work in a team and adapt to a fast-paced work environment.We welcome fresh graduates and those with prior experience in customer service to apply. Your enthusiasm and commitment to helping customers are what we value most.

Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager

Job Opening: Customer Service Representative - Traya Voice ProcessCompany: Radical Minds Technologies Pvt. Ltd.Location: HSR Layout, Bengaluru (Work from Office)

Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation

As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

Job Title: Customer Support Executive - Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands - Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process :HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)

We are looking for a Customer Service Associate in Bangalore, India, to join our team. The ideal candidate will have 1 to 3 years of experience in customer service and a minimum education level of 12th pass. This is a full-time role that requires working from the office.Key Responsibilities:- **Assisting Customers**: You will handle customer inquiries through various channels like phone, email, and chat, ensuring timely and accurate responses to their questions and concerns.- **Problem Solving**: You will work to resolve customer issues effectively, using your critical thinking skills to provide solutions and ensure customer satisfaction.- **Product Knowledge**: You will need to learn about our products and services. This knowledge will help you assist customers better and provide them with relevant information.- **Documentation**: You will be responsible for maintaining a record of customer interactions and transactions, ensuring that all information is accurate and up-to-date.- **Team Collaboration**: You will work closely with other team members to share insights and improve service quality, contributing to a positive team environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to listen actively. A good understanding of customer service principles is important. You should be patient, friendly, and able to work under pressure. Proficiency in using computers and basic software applications is essential. A willingness to learn and adapt is highly valued.Contact person : Call/WhatsAppAzeem 7829443372

The candidates must have skills to do marketing and convert the leads as admissions for all the civil services exam like UPSC KPSC SSC IBPS RRB JE ALP etc. And also to coordinate with the front desk executives for better achievement

Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com

We are looking for a high-energy, personable Waiter/Waitress to join our hospitality team. This role is perfect for someone who thrives in a fast-paced environment and enjoys providing top-tier service.Since this is a live-in position, its an excellent opportunity for someone looking to save on overhead costs while working in a vibrant setting.Key Responsibilities Guest Service: Greet guests warmly, present menus, and provide detailed information on daily specials or dietary requirements. Order Management: Accurately take food and drink orders and communicate them promptly to the kitchen and bar teams. Service Delivery: Serve meals and beverages with a professional flair, ensuring all guests have everything they need throughout their visit. Table Maintenance: Clear and reset tables efficiently to ensure a smooth flow of service. Payment Handling: Process bills and handle cash or card transactions accurately. Teamwork: Assist colleagues during peak hours to maintain a high standard of service and a positive atmosphere.Whats in it for You? Competitive Base Salary: Paid monthly/weekly (specific rate to be discussed). Excellent Tips: Generous gratuities shared among the front-of-house team. Full Accommodation: On-site housing provided (includes utilities), allowing for a zero-commute lifestyle. Complimentary Meals: High-quality staff meals provided during your shifts. Career Growth: Opportunities for training and advancement into supervisory roles.Requirements Experience: Previous experience in a restaurant or cafe is preferred, but a great attitude is our priority. Communication: Strong verbal communication skills and a friendly, outgoing personality. Stamina: Ability to stay on your feet for long shifts and handle a busy rush with a smile. Reliability: Punctuality and a strong work ethic are essential, especially in a live-in environment.

Taking/Handling Inbound Customer calls, Outbound calls, Emails2. Listening to and understanding the customers requirements3. Provide product / service details & benefits to Customers4. Providing end to end solutions to the customer 5. Asking the correct questions probing and prompting the customer wherever required6. Timely and accurate capturing all the information given by the customer 7. Timely follow up with as per Escalation matrix till closure8. Staying current with knowledge of products/ processes & services 9. Ensure full adherence to all the quality parameters and SOP10. Cooperate with other Team members, SMEs and Team Leaders.11. Ensure 100% adherence to schedule12. Escalating the call to the team leader / manager, wherever desirable13. Handling irate / demanding customers where necessary, in a tactical manner

WE ARE HIRING INTERVIEW DRIVE Location: Kudlu Gate, Bangalore *Interviews : Going On*Immediate / Date Of Interview : 13 & 14 Feb Time: 9:30 AM 11:30 AM Position: Customer Support Executive (Inbound calls) Eligibility: Male & Female Both Can Apply CTC: Up to 6 LPA + Incentives Experience: 6 Months 5 Years(BPO / Banking / NBFC / Fintech) Immediate Joiners Preferred Walk-in Directly Carry Resume Contact / WhatsApp: 8005930431

As a Customer Coordinator, you will be responsible for handling various operational tasks while maintaining basic financial records and supporting day-to-day customer coordination. The ideal candidate will be organized, self-motivated, and detail-focused, with the ability to work independently and meet deadlines.

Role : CUSTOMER CARE EXECUTIVES (10 POSITIONS) - INBOUND /OUTBOUND / Chat Process / Social Media ExecutiveGood to have :English is a must &Any one (South Indian) Language (either Telugu or Tamil or Kannada) Salary ?Often around 20,000 30,000 per month (varies by posting and experience level).Location: On-site Bengaluru (Arekere)Employment type: Full-time & Permanent Who can apply ? Any below qualifications are welcome :Fresh graduates / 10+2 /Experienced customer care executives are all welcome to apply !Job Type?Office Job -Monday to Saturday (shift timings)5:30 AM to 3PMor1:00PM to 10 PM ( no cab facility)Free breakfast + Lunch + Dinner Joining Time ? As early as possible /Prefer immediately Role category?Customer Support / Voice Process / Customer ServicePrimary ResponsibilitiesAs a Customer Care Executive at our org- your main duties typically include:Handling customer interactions: Answering customer queries and concerns through phone calls, emails, or in-person communication. Resolving issues: Helping customers with complaints, delivery questions, product information, refunds, or other service-related problems. Maintaining service quality: Ensuring timely, accurate, and professional responses that enhance customer satisfaction. Updating records:Logging customer calls and responses in company systems to track issues and solutions. Coordinating internally: Working with other teams (like sales, delivery, logistics) to resolve complex queries and improve customer experienceCommunication:Good verbal and written communication skills, often in English. Knowledge of local languages is a plusCustomer support mindset :Strong focus on helping customers and solving problems professionallyExperience: Many listings are open to freshers or candidates with little to no prior experience in customer service.What You Can Expect?This role is typically entry-level and suitable if youre starting your career in customer service. The focus is on building communication skills, understanding customer needs, and representing the company in a professional manner. Company ?India's first certified organic dairy enterprise, offering a range of products including organic milk, ghee, cheese, and honey, all sourced from stress-free cows raised on sustainable farms. The company focuses on delivering fresh, untouched organic products to customers in Bengaluru, Chennai, and Hyderabad, with a commitment to supporting local farmers and promoting environmentally friendly practices.

Job Title: Customer Support Executive International Voice ProcessCompany: Your PitchLocation: Bangalore. Salary: Up to 3.8 to 5.5 LPAJob Description:Your Pitchh is Hiring for Multiple MNC Customer Support Executives for an International Voice Process. The role involves handling inbound/outbound customer calls, resolving queries, and providing excellent customer service to international clients.Requirements:Excellent English communication skills (mandatory)Ability to work in US rotational shiftsCustomer-focused attitude with good problem-solving skillsWork Details:5 days working. 2 rotational weekly offs. US rotational shifts.Interested Canditates Contact/Whatsapp Your Resume to - HR SUNDAR (8431613763)Interview Location - Your Pitchh , Jayanagar , Bangalore.

Key Responsibilities: Handle inbound and outbound customer calls, emails, and chat queries. Provide accurate information about products/services and resolve issues within definedSLAs. Escalate unresolved issues to the appropriate department and follow up until closure. Maintain detailed records of customer interactions in the CRM system. Coordinate with cross-functional teams to ensure seamless customer experience. Meet daily/weekly performance metrics including response time, resolution rate, andcustomer satisfaction scores Adhere to company policies, shift schedules, and quality standards.Required Skills & Qualifications: 03 years of experience in customer support (freshers can apply). Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and listening skills. Ability to handle high-pressure situations and maintain professionalism. Familiarity with CRM software and ticketing tools is a plus. Willingness to work in rotational shifts and week-offs.

We are looking for a passionate Customer Care Executive to join our team in Mysore. This full-time, work-from-home position is ideal for freshers who enjoy helping people and want to start their career in customer service. Key Responsibilities:1. **Respond to Customer Inquiries**: You will handle incoming calls, emails, and chat messages from customers, answering their questions and addressing their concerns promptly and professionally.2. **Provide Product Information**: You will guide customers about our products and services, helping them understand features, benefits, and usage to ensure their satisfaction.3. **Resolve Issues**: You will listen to and investigate customer complaints, working to find quick and effective solutions to any problems they may face.4. **Maintain Customer Records**: You will update and maintain accurate customer information and interactions in our systems to ensure smooth follow-up and service continuity.5. **Promote Company Policies**: You will explain company policies, ensuring customers are aware of terms and conditions, which helps to foster trust and transparency.Required Skills and Expectations:Applicants must possess excellent verbal and written communication skills to convey information clearly and effectively. A friendly and empathetic attitude is crucial for providing a positive customer experience. The ability to multitask and stay organized while handling various customer requests is essential. Basic computer proficiency, including familiarity with email and chat platforms, is also required. Candidates should be motivated, eager to learn, and ready to deliver outstanding service.

We are looking for a dedicated Customer Care Executive to join our team in Hubli, India. This full-time position allows you to work from home while providing top-notch support to our customers. Ideal for freshers, this role is a great opportunity to kickstart your career in customer service.As a Customer Care Executive, you will be responsible for handling customer inquiries, providing information about our products and services, and resolving any issues they may have. You will communicate with customers through various channels, including phone calls, emails, and chat, ensuring they receive prompt and accurate responses.Key Responsibilities:1. **Respond to Customer Inquiries:** Engage with customers to answer questions and provide information about our offerings in a friendly and professional manner.2. **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a positive customer experience and retaining their loyalty.3. **Maintain Records:** Document customer interactions and feedback accurately in our systems, which helps improve service quality.4. **Follow-Up:** Ensure customer satisfaction by following up on previous interactions and resolving any outstanding issues.Required Skills and Expectations:Candidates must have excellent communication skills, both written and verbal, to effectively connect with customers. A positive attitude and patience are essential traits for handling various customer needs. Basic computer skills are necessary for navigating customer management systems, and the ability to work independently in a remote environment is crucial. A willingness to learn and adapt will greatly enhance your success in this role.