Customer Care Assistant Graduate Jobs in Indore

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

Job SummaryWe are looking for a motivated and organized Sales Coordinator to support the sales team by managing client communication, maintaining sales records, coordinating follow-ups, and ensuring smooth day-to-day sales operations.Key ResponsibilitiesCoordinate with sales team and clients for daily operationsHandle customer inquiries through calls, emails, and WhatsAppMaintain sales reports, client database, and follow-up recordsPrepare quotations, invoices, and sales-related documentsSupport sales executives in achieving targetsFollow up with leads and existing clientsCoordinate with internal departments for order processingUpdate data in Excel and CRM softwareEnsure timely response to customer requirementsRequired SkillsGood communication skillsBasic knowledge of MS Excel and computer operationsStrong coordination and follow-up skillsAbility to handle multiple tasksProfessional and positive attitude

Roles and Responsibilities:- Building and maintaining profitable relationships with key customers.* Overseeing the relationship with customers handled by your team.* Resolving customer query quickly and efficiently.* Understanding key customer individual needs and addressing these.* A team player with leadership skills.* Maintain a positive attitude focused on customer satisfaction.Skills Required:-* Should be good in communication both in Verbal Communication* Self-motivated

As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

We are looking for 2 Customer Relationship Manager Posts in Indore,good communication, good control over hindi & english with deep knowledge in Customer Care,Service Marketing, required Educational Qualification is : Secondary School, Other Bachelor Degree

Customer serviceExcellent verbal communication requiredRotational shiftWork from home6 Days workingBlended processShould have i3 processor and 8 GB RAM along with WIFI Connection

Day Rotational shift / no night shift Any 9 hrsRoles and Responsibilities:-Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer query quickly and efficiently.Understanding key customer individual needs and addressing these.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.Skills Required:-Should be good in communication both in Verbal CommunicationSelf-motivated

Graduation Mandatory.Freshers can apply.Salary up to 9K to 20k CTC.Excellent communication skills.6 days working.Rotational shifts and week off.

Graduated high school, but a bachelor's degree in commerce orrelated fields is preferred.Prior experience with customer service/telesales and call centersin relevant job roles with at least 3 years experience.Good knowledge of CRM practices and systems.Customer-oriented attitude with professionalism.Strong multitasking, time management, and target achievingskills.Excellent communication and listening skills with good commandof the English language.AGE CRITERIA 21 - 35 years

Role DescriptionWere looking for a highly skilled customer service representative to join our team, managing outbound phone calls, WhatsApp Reverts, email requests having a good communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Objectives of this Role Can Manage 60 80 outbound calls, emails, and chats with knowledge and efficiency on a daily basis Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties Maintain daily recordings, and log and document issues and resolutions Experience in managingAmazon,Flipkart Ecommerce marketplaces customer support can be an advantage.

Hiring for 50 Customer Care Executive Jobs in Indore, Madhya Pradesh with minimum 1 Year Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Relationship,Communication Skills,Customer Care,Customer Support,Voice Process,Customer Service Operations,CSE etc.

Make your career bright with India's Leading BPO with the Best Salary in industry!!Job Responsibilities: Manage large number of incoming calls from customers Resolve the customer queries and complaints in time limit Provide full and correct information to customers on product and meet the customer satisfaction Upsell the company products and services to achieve the targetRequired Skills: Good communication Excellent command over English & Hindi language Familiar with computer systemExtra Perks:? Good Incentives with salary? Extra performance bonus & prizes? Two rotational week off? Paid training ? Only day shift for girlsQualification- Graduate in any streamExperience required 1 year/ Fresher also allowedSalary 16,500/- PM + up to 3k IncentiveLocation - IndoreHR Recruiter-Pushpa

Role & Responsibilities1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standardsEducation Requirements/ Skills 1. Any Graduate / MBA 2. 0-3 years of relevant experience of domestic/international BPO 3. Strong interpersonal, problem-solving skills and verbal and written communication skills4. Strong computer knowledge and technical skills

share market related job. full time workservice excutive

Urgent hiring for Just DialResponsibility:-Customer support WorkExperience AnySalary: Incentives + PF + ESI included Mandatory Skills - Good Convincing & communication skills in english & knowledge of e-mail & MS-excleInterview :- Walking

We have vacant of 5 tele caller executive Jobs in MG Road Indore for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree, B.A, B.B.A, B.Com, B.Sc Skill Telecaller,ofice assistant etc.

Master card (Customer support)Required Candidature of the candidate : Minimum 1 year international BPO experience Graduates/ Undergraduates can apply Good in technical knowledge (Optional) Blended process - 40%voice 60% Non-voice Salary up to 33000 CTC No cab facility Hiring is for all candidates who can work from our office based at Indore Relocation within 7days one way ticket will be reimbursed up to a certain amount and stay for a week 5.5 Days working Shift timings majorly rotational graveyard shift Interview process 1. HR interview (Resume) 2. Write X ( Written test )3.Voice and accent4. Ops / Client round .

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information