Customer Support Executive
Czartech Innovations Pvt Ltd

  • icon job experience 1 - 3 Years
  • icon job opening 2 Openings
  • icon salary 1.5-2.3 Lac/Yr
  • icon job location Indore

Key Skills

Customer Care Customer Support Voice Process Service Marketing Technical Services Customer Service Operations CSE Customer Care Agent Customer Associate

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Job Description

Role Description

Were looking for a highly skilled customer service representative to join our team, managing outbound phone calls, WhatsApp Reverts, email requests having a good communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner.

Objectives of this Role

Can Manage 60 80 outbound calls, emails, and chats with knowledge and efficiency on a daily basis

Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties

Maintain daily recordings, and log and document issues and resolutions

Experience in managingAmazon,Flipkart Ecommerce marketplaces customer support can be an advantage.

Experience : 1 - 3 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Customer Support Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India

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About Czartech Innovations Pvt Ltd

CZARTECH - Theres Power in Name. We at Czartech, a new age technology centred brand, are obsessed with crafting best quality, trendy, reliable & 100% authentic mobile cases &accessories. We believe that connecting with our consumers & providing them with service satisfaction is supreme for any business and thats why Czartech is a consumer centric brand that. We understand and monitor the interests of todays youngsters & trends they follow, to create a value for money product range that matches their taste.
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