Customer Support Executive

Role Description

We’re looking for a highly skilled customer service representative to join our team, managing outbound phone calls, WhatsApp Reverts, email requests having a good communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner.

Objectives of this Role

• Can Manage 60 – 80 outbound calls, emails, and chats with knowledge and efficiency on a daily basis

• Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties

• Maintain daily recordings, and log and document issues and resolutions

• Experience in managingAmazon,Flipkart Ecommerce marketplaces customer support can be an advantage.

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office