Bpo Non Voice Process

Telamon HR Solutions

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call

2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs

3. Understanding multiple products and processes

4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information

Experience : 0 - 3 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Bpo Non Voice Process

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India