Customer Care Assistant Graduate Fresher Jobs in Indore

Job SummaryWe are looking for a motivated and organized Sales Coordinator to support the sales team by managing client communication, maintaining sales records, coordinating follow-ups, and ensuring smooth day-to-day sales operations.Key ResponsibilitiesCoordinate with sales team and clients for daily operationsHandle customer inquiries through calls, emails, and WhatsAppMaintain sales reports, client database, and follow-up recordsPrepare quotations, invoices, and sales-related documentsSupport sales executives in achieving targetsFollow up with leads and existing clientsCoordinate with internal departments for order processingUpdate data in Excel and CRM softwareEnsure timely response to customer requirementsRequired SkillsGood communication skillsBasic knowledge of MS Excel and computer operationsStrong coordination and follow-up skillsAbility to handle multiple tasksProfessional and positive attitude

As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

Customer serviceExcellent verbal communication requiredRotational shiftWork from home6 Days workingBlended processShould have i3 processor and 8 GB RAM along with WIFI Connection

Day Rotational shift / no night shift Any 9 hrsRoles and Responsibilities:-Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer query quickly and efficiently.Understanding key customer individual needs and addressing these.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.Skills Required:-Should be good in communication both in Verbal CommunicationSelf-motivated

Graduation Mandatory.Freshers can apply.Salary up to 9K to 20k CTC.Excellent communication skills.6 days working.Rotational shifts and week off.

Make your career bright with India's Leading BPO with the Best Salary in industry!!Job Responsibilities: Manage large number of incoming calls from customers Resolve the customer queries and complaints in time limit Provide full and correct information to customers on product and meet the customer satisfaction Upsell the company products and services to achieve the targetRequired Skills: Good communication Excellent command over English & Hindi language Familiar with computer systemExtra Perks:? Good Incentives with salary? Extra performance bonus & prizes? Two rotational week off? Paid training ? Only day shift for girlsQualification- Graduate in any streamExperience required 1 year/ Fresher also allowedSalary 16,500/- PM + up to 3k IncentiveLocation - IndoreHR Recruiter-Pushpa

Role & Responsibilities1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standardsEducation Requirements/ Skills 1. Any Graduate / MBA 2. 0-3 years of relevant experience of domestic/international BPO 3. Strong interpersonal, problem-solving skills and verbal and written communication skills4. Strong computer knowledge and technical skills

share market related job. full time workservice excutive

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information