Customer Care Assistant Graduate Jobs in Ahmedabad

As a Customer Service Executive based in Ahmedabad, you will play a key role in ensuring customer satisfaction by addressing their inquiries and needs. We are looking for freshers who are eager to learn and grow in a dynamic environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle phone calls, emails, and chat requests from customers, answering their questions and providing solutions promptly.- **Assist with Product Information:** Provide customers with detailed information about our products and services to help them make informed decisions.- **Resolve Issues:** Actively listen to customer concerns and work towards finding appropriate solutions, ensuring a positive experience.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to maintain up-to-date information for future reference.- **Gather Feedback:** Collect and report customer feedback to help improve our services and products, ensuring we meet their needs effectively.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing.- **Problem-Solving Ability:** A good Customer Service Executive should be able to think on their feet and provide solutions to customer problems quickly.- **Empathy and Patience:** Understanding customer needs and showing patience in stressful situations is essential for this role.- **Team Player:** Ability to work collaboratively with team members to achieve common goals while maintaining a positive workplace environment.- **Willingness to Learn:** As a fresher, a readiness to learn about our products and customer service processes is crucial for success in this position.

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

A Field officer Housekeeping Recruiter specializes in sourcing, screening, and hiring cleaning staff (housekeepers, cleaners) directly from local areas, labor chowks, and job fairs to fill site-specific vacancies. They conduct on-the-spot interviews, verify candidate documents, and ensure swift deployment to client sites.Key Responsibilities Field Sourcing: Actively scout for housekeeping talent in local communities, , and through networking, ensuring a steady pipeline of staff. On-Site Recruitment: Coordinate walk-in interviews, manage site-based hiring drives, and conduct initial screenings for eligibility and willingness to work. Document Verification: Collect and verify mandatory documents (Aadhaar, ID proof, address proof, bank details) for compliance. Onboarding & Deployment: Ensure selected candidates are deployed to client sites on time, assisting with initial joining formalities. Attrition Management: Handle replacement hiring immediately to minimize downtime at client sites. Reporting: Maintain daily recruitment reports and coordinate with site supervisors and understand manpower needs.Key Requirements Experience in bulk hiring or field recruitment, particularly for housekeeping or facility management staff. Strong local network and understanding of the local job market. Good communication skills to engage with blue-collar workers. Ability to travel frequently to different job sites and sourcing locations. Valid driver's license and personal transport are often required for field work.This role requires a proactive, on-the-ground approach to meet urgent staffing needs in hotels, hospitals, and corporate facilities.

Experience in Courier service

Bachelors or Diploma degree in Computer systems domain is a must Manage alarm events for the security devices Possess basic computer knowledge and working knowledge of MS tools Provide product support as per the standard guidelines Provide accurate, valid and complete information by using the right methods/tools Follow communication procedures, guidelines and policies Experience with CCTV surveillance systems will be a plus

Job Title: Service Field Engineer Home Appliances Office Location: Prahlad Nagar, Ahmedabad Salary Range: 12,000 25,000 per month Experience: Fresher or 1 to 3 Years experience Vehicle: Two wheeler Compulsory Qualification:ITI / Diploma in Electrical, Electronics, Refrigeration, Fitter or related field Job Description:We are hiring Service Field Engineers for home appliances like refrigerators, air conditioners, and washing machines. The job involves on-site installation, maintenance, and repair work. Key Responsibilities:Install, maintain, and repair home appliances at customer locations Identify technical problems and provide efficient solutions Maintain service reports and update job status Communicate effectively with customers and team Requirements:Fresher or 13 years of relevant experience Knowledge of electrical/refrigeration systems preferred Own two wheeler with valid driving license (mandatory) Ready to travel within Ahmedabad Good communication skills Perks:Travel allowance (as per company norms) On-the-job training for freshers Growth opportunities within the company To Apply:Send your resume to winspirehr07@gmail.com WhatsApp only 9106232642

This is a full-time on-site Sales Coordinator role located in Ahmedabad. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations tasks on a daily basis.

Associate will be responsible for handling incoming and outbound calls from customers/Patients. Answer calls professionally to provide information about Doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the CRM.Yashika HRContact us - 9717008655,8920580837yashika@openmin.in,sonia@openmind.in

*JOB HIGHLIGHTS* Looking for young, dynamic freshers and experienced graduate candidates for international call processing *ORGANISATION OVERVIEW*Orcela solutions is always looki for talented people to become part of its team members. We realised productive people are always good additions to our organisation. So you have zeal and passion to work with great opportunity, join us *WORK POSITION*International customer care executive (voice process) Chat and email support *WORK LOCATION*Ahmedabad *WORK DAYS AND TIMING* Night shift 6:30 pm to 3 am (US shift)11pm to 6 am (UK shift)monday to Friday *EXPERIENCE*Fresher and experienced both are required *IMPORTANT SKILLS*Proficient English mandatoryBasic computer skillsShould handle customer on chat ,call and emails *VACANCY* 03 post male and female *BENEFITS WORKING WITH US*5 working days per week Free medical consultationInitially 1 month of free accommodation provide for outsourced employees Salary will be credited in 1st to 3rd day of every month *SALARY* From 20k to 30k depend on experience and interview We provide incentives *CONTACT US* Najirasherasiya0@gmail.com6260539594 (whats app only )

Roles & Responsibilities:- Handle inbound and outbound calls related to loans and subsidies Address customer inquiries regarding loan products, application processes, status updates Guide customers through the application process, including filling out forms and explaining required documentation. Assist customers in understanding eligibility criteria, interest rates, and loan terms. Escalate complex issues to higher authorities or specialized departments when necessary. Accurately input customer information into the CRM system Maintain detailed records of customer interactions, comments, and complaints. Provide clear, concise, and accurate information to customers. Keep customers informed about the status of their applications and any required actions Gather customer feedback on products and services Report common issues and suggestions to improve service quality Work closely with other departments Participate in team meetings and training sessions to stay updated on product knowledge and customer service techniques Utilize call center software, customer relationship management (CRM) systems, and other relevant tools effectively Meet individual and team performance targets, including call handling time, customer satisfaction scores, and resolution rates Continuously improve service quality through feedback and training.

Field SalesLoan Disbursement and Collection / Recovery

service customer relationship manager for automobile workshop.Having 3+ Years experience in service CRM from automobile only

email draftingEnglish communicationKnowledge of computer

Hiring for International BPO, Chat Support, Excellent Communication Skills, minimum 12th pass, Rotational shift, Salary 26k CTC upto 35k CTC

Position Overview:We are seeking a dedicated International Chat Support Specialist to join our dynamic customer support team. This role requires excellent communication skills, a passion for helping others, and the ability to resolve inquiries efficiently across various time zones and languages. As an International Chat Support Specialist, you will engage with customers from around the world via chat platforms to provide timely assistance and ensure a positive customer experience.Key Responsibilities:Respond promptly to customer inquiries via chat in a professional and friendly manner.Identify customer needs, clarify information, research issues, and provide solutions or alternatives.Utilize company resources to efficiently handle and resolve customer issues.Maintain a comprehensive understanding of company products, services, policies, and procedures.Escalate complex issues to appropriate departments for resolution when necessary.Keep accurate records of customer interactions, transactions, comments, and complaints.Follow communication procedures, guidelines, and policies.Stay updated on industry and product knowledge to better serve customers.

We are looking for 10 Customer Service Assistant Posts in Ahmedabad,customer service assistant, with deep knowledge in customer service assistant and Required Educational Qualification is : Higher Secondary, B.A

- Manual entries of Insurance Proposals after verify the KYC documents.- Prepare various types of data in Excel.- Follow-up with Insurance Company for queries.- Candidate should have good command over Excel (Look-up, Pivot Table & other routine functions) & good communication skills.- Candidate from Insurance Company, Insurance Brokers or from any financial background would be preferable.