Customer Care Assistant Graduate Experience Jobs in Delhi

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Managed vendor accounts, ensuring timely payments and efficient financial recordkeeping.- Assisted in month-end financial closures and maintained organized financial documentation.- Collaborated with cross-functional teams to resolve vendor disputes and improve service levels.

Role DescriptionThis is a full-time on-site role for a Lead Generation Executive. The role involves generating new leads, conducting market research, effective communication, and driving sales initiatives to support business growth and development.Process - Australian Process (Solar)Salary upto - 25k per month in hand+ IncentivesTime - 5:30 Am - 2:30 Pm ( 1 side cab facility )RequirementMust have minimum 6 months experience, preferable in an international processMust have good communication skillsNo sales close target - only lead generationBenefitsFixed salary + incentivesCab facility1 time meal available Pf + EsicDrop your resume at info@smartcloudhr.com

Handle ClientsReply on EmailsProcess OrdersNo Sales & No MarketingBack Office Support

1 Take customer orders accurately and punch them into the system immediately.2. Answer customer queries promptly and professionally.3. Generate two or three bills per order to facilitate the next steps in the process.4. Maintain thorough and organized records of customer interactions and transactions.5. Collaborate with other departments to ensure seamless order fulfilment and post order support6. Handle customer complaints or issues and report to the manager when necessary 7. Stay updated on product knowledge and company policies to provide accurate information to customers.8. Establish and maintain good rapport with customers by using positive language and anticipating their needs

Responsibilities:Contact potential customers via phone to promote and sell travel packages.Provide information on destinations and services, persuade customers to choose our packages.Assist in booking travel arrangements and achieve sales targets.Maintain customer relationships and gather feedback for service improvement.Requirements:Proven telesales experience with excellent communication skills.Ability to meet sales targets and work effectively under pressure.

We need Service Coordinator to coordinate warranty complaints with all India Customers, Field Service Engineers & Authorised Service Centres for Switchgear range of products ( LV panels, breakers, contractors, bust trunking, capacitors etc.)Qualification : B.Tech / Diploma ( Electrical )/ B.VOC (Power Distribution Management)Experience : 0 to 4 yearsLocation : West DelhiSkills : Good Verbal and written communication, Microsoft Excel knowledgeJoining : ImmediateSend your CV to : arpit@santyna.com ( Write service coordinator in subject of your mail) or can call me at 9910508921.Mention : your current CTCPreference : Dynamic & passionate people with good communication skills.We will provide MNC working environment.Note : Right candidate will get immediate response and interview call.

Coordinate sales teamsAssure quality of sales related equipment and update if necessaryMonitor team's progress, identify shortcomings, and propose improvements To consolidate reports of day to day sales activities of respective zoneOrganized and possess a high level of administration ability to effectively manage paperworkCoordinating with customers for pre and post-dispatch formalitiesFollow-up for payment as per agreed termsUtilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form.To meet customers after the finalization of order and discuss all terms & conditions in front of sales person so that no confusion will be there at the time of final payment collectionDevelops strong customer relationship through appropriate client communication and the use of Professional, Courteous and Ethical Interpersonal Interaction Ability to do multitask

Customer support and sales coordinatorGood communication skills Good computer knowledgeMail writing

Customer Care Executive :-i) Education Qualification :- Regular Graduates from any stream from a recognised board & University except B Techii) Gender :- Femaleiii) Age :- Upto 30yrsiv) Freshers can also apply.

Job ResponsibilitiesCoordinate business communications on calls (inbound/outbound), emails, coordination with the clients (B2B) on their enquiriesMaintain data on excelUphold a strict level of confidentialityDevelop and sustain a level of professionalism among clienteleOther additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.Handling inbound/Outbound customer queries from U.S. Customers related to new reservations, cancellations, exchanges, etc.Job RequirementsAdvanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and softwareStrong organizational, project management and problem-solving skills with impeccable multi-tasking abilitiesExceptional interpersonal skillsThrives in a fast-paced environmentCustomer handling experience required.What you will getPF/ESIHealth InsuranceEmployee Engagement Activities

he Customer Service Representative - Higher Value Customer Service is responsible for providing excellent customer service to our high-value customers via phone, email, text, and in-person meetings. The ideal candidate will have experience in handling complex customer inquiries and issues, and will be able to provide proactive and personalized service to our most important customers. This includes taking orders for door windows and ensuring that the orders are processed and delivered correctly.* Answer customer calls in a friendly and professional manner* Respond to customer emails and texts in a timely and informative manner* Meet with customers in person to resolve issues* Document customer interactions in a clear and concise manner* Escalate customer issues to the appropriate department as needed* Work with other departments to ensure that customer issues are resolved quickly and efficiently* Identify and anticipate customer needs* Proactively offer solutions and recommendations to improve the customer experience* Build and maintain relationships with high-value customers* Gather and analyze customer feedback to improve customer service processes* Take orders for door windows* Ensure that door window orders are processed and delivered correctly* Bachelor's degree in a related field* 3+ years of customer service experience, with at least 1 year in a higher value customer service role* Excellent communication skills, both written and verbal* Strong problem-solving skills* Ability to work independently and as part of a team* Ability to work under pressure* Proficiency in Microsoft Office Suite* Experience with CRM software* Experience with door window ordering and processing* Competitive salary and benefits package* Casual work environment* Opportunity to work with a talented team of professionals* Chance to make a positive impact on the lives of our high-value customers

Job Openings for 2 Customer Support Executive Jobs with minimum 1 Year Experience in Najafgarh, having Educational qualification of : Higher Secondary,Secondary School,Vocational Course,Diploma,Advanced/Higher Diploma,Professional Degree,Other Bachelor Degree,B.A,B.C.A,B.Sc with Good knowledge in Customer Care, Service Marketing, Technical Services, Customer Service Operations, After Sales Service, Customer Support Engineer, SALES AND MARKETTING etc.

We have vacant of 2 Account Assistant Jobs in Tilak Nagar, Delhi, Microsoft Excel, BUSY, Customer Care Consultant, Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School, Diploma, B.Com Skill Microsoft Excel, BUSY, Customer Care Consultant etc.,

Maintain a positive attitude while leading a team, Anticipate service associate needs using proper leadership techniques and proven problem-solving methods, Have a full working knowledge of the service associate handbook to respond to every customer and service associate inquiry, Manage all external service providers and review yearly contracts as needed to be able to maximize profitability.

Create regional sales plans and quotes in alignment with business objectives Plan and deliver CRM strategies to retain existing customers Enhance existing support strategies to improve customer interaction and contact deflection 3+ years of working experience in customer support preferably in textiles or luxury industries Serve as the feedback loop/connective tissue between customers and product management. Maintain the data standard and proposal preparation Maintain quality service by establishing and enforcing organization standard

Care24 is a leading in-home healthcare patient-care service provider serving 900patients/day in Mumbai and Delhi. We offer medical care at home, workplace ortravel including consultations, nursing, attendant care, Infant Care, Physiotherapy,diagnostic lab, equipment and pharmacy through its 1500+ specially trained medicaland paramedic professionals. Care24 has aggressive plans to grow PAN India andgrow 4-6X in the coming 2 yearsWe have urgent job opening for Allocation Executive, please find the JD belowprofile:Location: Delhi (Saket)Job Description:- Coordination with Care Givers (Attendants, Nurses, Physiotherapist) forbooking for the patient care. Resolving All care giver Queries Customer Retention Collecting Feedback from both care giver and customer. Candidate should be active in WhatsApp group. Basic computer knowledge required.Desired Candidate Profile:- Should be Flexible to work in rotational shifts. Flexible to work on weekends Candidates from any industry having customer Service experience will beconsidered. Healthcare Industry background will be preferred Immediate Joiners will be preferred

Assisting the customers on calls and messages with orders, feedbacks and complaints Escalate unresolved issues to the appropriate internal team Taking orders and bookings of custom cakes Collect prompt and accurate feedback from customers Handle the complaints firmly Can use internal software for IVR, messages and order take Good Listener and Ability of Problem-Solving technique. Ability to carry out required tasks in an accurate manner Ability to maintain Patience during rush hours Ability to deliver top quality customer service and assistance

We have vacant of 2 Executive customer service Jobs in Rani Bagh, Delhi, Delhi/NCR Experience Required : 2 Years Educational Qualification : Other Bachelor Degree Skill Customer Care Executive etc.

Black Riders Production LLPWe at Black Riders Production LLP, Head Office Located at MG Road, Ghitorni, New Delhi. Looking for Experienced FEMALE CUSTOMER CARE EXECUTIVE for INBOUND CALLS only such as to Take Care/ Handle / Solve customers queries, issues day to day basis related to services & products providing by company. We are coming into new online ( mobile & web app based ) business venture, which would be complete online based application, so for this new business venture, we would be requiring multiple FEMALE CUSTOMER CARE EXECUTIVES who can handle INBOUND CALLS day to day basis, such as to Take Care / Solve customer queries & issues related to services and products providing by company.Job Requirements: Experienced Customer Care Female Executive. Having at least 2-3years of Handling INBOUND CALLS of customers. Knowledgeable, English Fluent having Good Communication Skills. Handling INBOUND CALLS day to day basis, such as to Take Care / Solve customer queries & issues related to services and products providing by company.Job Location : Head Office, MG Road, Ghitorni, New Delhi.Timings:9am to 7.30pm ( Mon to Sat ) Contact Further for Detail Discussions :Black Riders Production LLP