Customer Care Assistant Graduate Jobs in Delhi

We are seeking a dedicated Customer Service Executive to join our team in Delhi. This full-time position is ideal for individuals with little to no experience but a desire to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers over phone, email, or chat to address their questions and concerns promptly.- **Provide Product Information:** Assist customers by sharing detailed information about our products and services, helping them make informed decisions.- **Resolve Issues:** Identify problems faced by customers and work towards effective solutions to enhance their experience.- **Maintain Records:** Accurately document customer interactions and feedback in our system to ensure follow-up and continuous improvement.- **Collaborate with Team Members:** Work closely with other team members to share knowledge and strategies for better customer service.**Required Skills and Expectations:**- Excellent communication skills in both verbal and written forms to interact with diverse customers effectively.- Strong problem-solving abilities to handle inquiries and resolve issues efficiently.- A motivated attitude and willingness to learn from feedback, adapting to new processes and techniques.- Basic computer skills to manage customer data and utilize software tools.- Team-oriented mindset, willing to collaborate and assist colleagues to achieve common goals.This role is perfect for individuals eager to start their careers in customer service and make a positive impact on customer satisfaction.

Our company works in service sector and our business is of Insurance, Portfolio Management, Investment Planning and retirement planning. Candidate who will be finalizeds has to deal with ciustomers for all their insurance related services.

Job Title: Airline Customer Service AgentLocation: IndiaEmployment Type: Full-timeClient Name: Fly Journey AviationAbout the RoleThe Airline Customer Service Agent serves as the primary point of contact for passengers, delivering exceptional support across multiple communication channels. This role focuses on resolving customer inquiries efficiently while ensuring a positive travel experience aligned with airline policies and service standards.Roles & ResponsibilitiesProvide professional, timely, and efficient assistance to customers via phone, email, and chat for airline-related inquiries, bookings, and travel concerns.Handle passenger complaints with patience and empathy, ensuring high levels of customer satisfaction and retention.Manage ticket reservations, changes, cancellations, and refunds in compliance with company policies and procedures.Guide customers on airline policies, travel documentation requirements, baggage rules, and fare conditions.Coordinate with internal departments to fulfill special customer requirements, including assistance for passengers with disabilities or special baggage (e.g., sports equipment).Support customers during irregular operations such as flight delays, cancellations, or diversions by offering accurate information and alternative travel options.Monitor customer feedback and industry trends to suggest service improvements and enhance customer experience.Maintain confidentiality and follow security, fraud prevention, and customer verification protocols.Key ResponsibilitiesAct as the primary point of contact for flight bookings, status updates, and travel-related assistance.Identify and assess customer needs to deliver effective solutions and improve service efficiency.Collaborate with team members in a virtual work environment to ensure seamless service delivery.Participate in training sessions, team meetings, and feedback discussions to stay updated on airline products and industry standards.Share insights with management regarding recurring customer issues and potential service enhancements.Maintain a friendly, professional, and supportive tone in all customer interactions, reinforcing the airlines brand values.Required QualificationsHigh school diploma or equivalent (college degree preferred).Prior experience in customer service; experience in the airline or travel industry is an advantage.Excellent verbal and written communication skills with strong listening abilities.Proven problem-solving skills with the ability to remain calm and effective under pressure.Familiarity with airline reservation systems or similar software is a plus.Strong multitasking skills with the ability to work independently in a remote environment.Willingness to work flexible schedules, including evenings, weekends, and holidays.ATS Link: https://www.prolegion.com/marketplace/c9c51bc4-9807-4b7d-90ca-343c8f2292d8/airline-customer-service-agent?utm_source=Placementindia

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Managed vendor accounts, ensuring timely payments and efficient financial recordkeeping.- Assisted in month-end financial closures and maintained organized financial documentation.- Collaborated with cross-functional teams to resolve vendor disputes and improve service levels.

Role DescriptionThis is a full-time on-site role for a Lead Generation Executive. The role involves generating new leads, conducting market research, effective communication, and driving sales initiatives to support business growth and development.Process - Australian Process (Solar)Salary upto - 25k per month in hand+ IncentivesTime - 5:30 Am - 2:30 Pm ( 1 side cab facility )RequirementMust have minimum 6 months experience, preferable in an international processMust have good communication skillsNo sales close target - only lead generationBenefitsFixed salary + incentivesCab facility1 time meal available Pf + EsicDrop your resume at info@smartcloudhr.com

Handle ClientsReply on EmailsProcess OrdersNo Sales & No MarketingBack Office Support

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

NOTE- fresher with good communication skill can also apply Job Alert !!!!!Opennings for Customer Support in Gurugram.Salary - upto 25 kMinimum 12th passout6 days working Fresher and Experienced both can apply.Sector - Sector 20, GurgaonCandidate can share their CV on WhatsApp @ 8923612183Email- hr@employeazy.in Regards,Employeazy

1 Take customer orders accurately and punch them into the system immediately.2. Answer customer queries promptly and professionally.3. Generate two or three bills per order to facilitate the next steps in the process.4. Maintain thorough and organized records of customer interactions and transactions.5. Collaborate with other departments to ensure seamless order fulfilment and post order support6. Handle customer complaints or issues and report to the manager when necessary 7. Stay updated on product knowledge and company policies to provide accurate information to customers.8. Establish and maintain good rapport with customers by using positive language and anticipating their needs

Responsibilities:Contact potential customers via phone to promote and sell travel packages.Provide information on destinations and services, persuade customers to choose our packages.Assist in booking travel arrangements and achieve sales targets.Maintain customer relationships and gather feedback for service improvement.Requirements:Proven telesales experience with excellent communication skills.Ability to meet sales targets and work effectively under pressure.

Take client calls and monitor the pickup and delivery

Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor

We need Service Coordinator to coordinate warranty complaints with all India Customers, Field Service Engineers & Authorised Service Centres for Switchgear range of products ( LV panels, breakers, contractors, bust trunking, capacitors etc.)Qualification : B.Tech / Diploma ( Electrical )/ B.VOC (Power Distribution Management)Experience : 0 to 4 yearsLocation : West DelhiSkills : Good Verbal and written communication, Microsoft Excel knowledgeJoining : ImmediateSend your CV to : arpit@santyna.com ( Write service coordinator in subject of your mail) or can call me at 9910508921.Mention : your current CTCPreference : Dynamic & passionate people with good communication skills.We will provide MNC working environment.Note : Right candidate will get immediate response and interview call.

Coordinate sales teamsAssure quality of sales related equipment and update if necessaryMonitor team's progress, identify shortcomings, and propose improvements To consolidate reports of day to day sales activities of respective zoneOrganized and possess a high level of administration ability to effectively manage paperworkCoordinating with customers for pre and post-dispatch formalitiesFollow-up for payment as per agreed termsUtilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form.To meet customers after the finalization of order and discuss all terms & conditions in front of sales person so that no confusion will be there at the time of final payment collectionDevelops strong customer relationship through appropriate client communication and the use of Professional, Courteous and Ethical Interpersonal Interaction Ability to do multitask

Inbound Voice processGraduate Freshers CTC - 15,606ctc,Inhand - 15000KGraduate ExperienceCTC 16500In-hand 15800Rest deduction is for ESIC.For initial 18 days, candidate will get 5000 rs as a stipend for training. Rotational Day shifts 9 hours of shift in a day6 days working 1 Rotational off WORK FROM OFFICE Only Graduates can applyFresher / Experience both will be consideredNo long leaves will be granted Need Excellent CommsShift Window will be -8AM - 5 PM9 AM - 6 PM10 AM - 7 PM11 AM - 8 PM

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Customer service executive, we are traveling company and received inbound call. Role of person is to handle customer queries

Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor