Customer Care Assistant 12th Pass Jobs in Noida

Job Title: Customer Support ExecutiveJob Location: Sector 2, NoidaProcess: Customer SupportJob Type: Full-TimeJob DescriptionWe are urgently hiring Customer Support Executives to handle customer queries, provide effective solutions, and ensure a positive customer experience. Candidates must have excellent communication skills and a customer-oriented approach.Key Responsibilities- Handle customer queries and provide appropriate solutions.- Communicate with customers professionally.- Resolve customer complaints and issues.- Maintain customer satisfaction and service quality.- Follow company guidelines and processes.- Maintain proper records of customer interactions.Candidate Requirements- Qualification: Graduate.- Communication: Excellent Communication Skills.- Good interpersonal and problem-solving skills.- Customer-handling abilities.- Positive attitude and willingness to learn.Salary & Benefits- Salary: Up to 19,000 per month.Working Details- Location: Sector 2, Noida.- Process: Customer Support.Contact DetailsContact Person: Rajan SharmaRecruitment Partner: Bright Future RPD Hiring SolutionsYour Career, Our Priority!

We are seeking a dedicated Customer Support Executive to join our team in Noida Sector 2. This part-time role is ideal for individuals with 0 to 3 years of experience, and a minimum educational qualification of 12th pass.Key Responsibilities:1. Customer Assistance: Provide prompt and professional assistance to customers via phone, email, or chat, ensuring their inquiries are resolved efficiently.2. Problem Solving: Address customer issues by understanding their concerns and providing appropriate solutions, maintaining a positive attitude throughout the interaction.3. Product Knowledge: Maintain a thorough understanding of our products and services to effectively guide customers and enhance their experience.4. Record Keeping: Document customer interactions and feedback accurately in the system for easy reference and to improve our service.5. Team Collaboration: Work closely with team members to share insights and improve overall customer support strategies.Required Skills and Expectations:- Candidates should have strong communication skills, both written and verbal, to interact effectively with customers.- Must possess a friendly and approachable demeanor to create a welcoming environment for customers.- Problem-solving abilities are crucial, as the role involves addressing varied customer concerns.- Basic computer skills and familiarity with customer management software are preferred.- A team-oriented mindset is necessary to collaborate effectively with colleagues and contribute to a supportive work atmosphere.

Job Description (JD) - Customer Service Associate (Inbound / Upselling)Company: Bright Future RPD Hiring SolutionLocation: Sector 127, NoidaJob RoleWe are hiring enthusiastic and customer-focused Customer Service Associates for an Inbound / Upselling process.Key Responsibilities- Handle inbound customer calls professionally.- Understand customer queries and provide appropriate solutions.- Promote and upsell relevant products or services.- Maintain high customer satisfaction.- Communicate effectively in English and Hindi.- Achieve assigned performance and upselling targets.- Maintain accurate customer records.Eligibility Criteria- Graduate Freshers are eligible.- Undergraduates must have at least 12 months of customer service experience.- Undergraduates with exceptional communication skills may also be considered.- Strong English communication (Versant Level 4+) and Hindi required.Not Eligible: B.Pharma, BCA, BA LLB and B.Tech freshers, unless they have 6-12 months of relevant customer service experience.Salary StructureCandidate Type CTCFreshers 17,500Experienced 18,500Salary Breakup:- Basic Salary: 14,000 / 15,000- Retention Bonus: 2,000- Travel Allowance: 1,500Additional performance incentives and monthly service bonus.Working Details- Working Days: 6 Days- Shift: Rotational (8 AM - 8 PM)- Shift Duration: 9 HoursFacilities & Benefits- Free shuttle from selected metro stations.- 30 Days Classroom Training.- 18 Days On-the-Job Training (OJT).- Salary applicable from Day 1.- Retention Bonus and Travel Allowance.Shuttle Points: Botanical Garden, Sector 37, Golf Course, Noida City Centre, Sector 52 and Sector 59.Contact DetailsContact Person: Rajan SharmaCall / WhatsApp: 8595974460Bright Future RPD Hiring SolutionYour Career, Our Priority!

We are seeking a dedicated Customer Support Executive to join our team in Noida Sector 10. This role is ideal for freshers looking to start their career in customer service and support.nnAs a Customer Support Executive, you will be responsible for assisting customers with their inquiries and ensuring a positive experience. Key responsibilities include:nn- Handling Customer Inquiries: You will respond to customer questions promptly, providing accurate information about products and services.nn- Resolving Issues: Address customer complaints and issues by troubleshooting problems effectively, ensuring customers feel heard and valued.nn- Maintaining Records: Document customer interactions and feedback, helping the team improve service quality and customer satisfaction.nn- Collaboration: Work closely with team members to ensure smooth operations and share insights that can enhance customer support.nnTo succeed in this role, you should possess strong communication skills to interact clearly with customers. You must be patient and have a problem-solving attitude to effectively handle inquiries and complaints. Being a team player is essential, as working together will allow you to deliver the best service. nnA positive attitude, eagerness to learn, and the ability to be organized will help you thrive in this role. If you are passionate about providing excellent customer support and meet these qualifications, we encourage you to apply.